Candlewood Suites Syracuse-Airport

This property is very nice inside, the outside wouldn’t tell you that. It was like having an apartment and very comfortable. We traveled for a medical reason and this was very nice. The only thing was the tv in the living room didn’t work so the kids didn’t have a tv to watch but it was ok because they could lates most of the time.

The tv didn’t work in the living room

beautifully decorated for the season was so inviting. room was perfect

the parking lot was a DISASTER! some of the carpeting in the hallway on the 4th floor were coming up, tripped a little. (sorry) regarding the parking lot; Connie and the gentleman who was in until 1am (I’m so sorry I forgot his name) did EVERYTHING they could to get us a parking spot for our park and stay reservations. but the way they did it: so naturally genuine, kind and not at all an imposition! and I know and they said it’s their job, but they do their job so naturally and kindly it’s way above and beyond “doing their job”. thank you!

Overall it was very good. The room was clean, the bed comfy and having the kitchenette was a big plus.

A few minor problems. The remote for the TV was missing, the key card for the door failed twice. Both problems solved by a quick visit to the front desk. I think the A/C controls were messed up. The thermostat on the wall did not seem to work at all and the temp controls on the unit itself would not hold adjustment.

ROOM AND HELP. WHEN I ASKED STAFF AND RACHEL MANAGER, WAS VERY NICE AND VERY HELPFUL. AND I WOULD LIKE TO STAY THERE, AGAIN I LOVED THERE HELP AND ROOM.

SOME ROOMS DIDNT HAVE PAPER TOWELS, AND SOME THING THAT WHERE MISSING IN ROOM. WHEN I CHECKED IN., BUT MANAGER RACHEL, AND STAFF, WHEN I ASKED TOOK CARE OF NEEDS. AND THINGS THAT WHERE MISSING, THEY WHERE VERY NICE .AND VERY HELPFUL, I LOVED MY STAY .THERE, THANKS.,

The location was excellent- we stayed at the Hampton Inn at the advice of our doctor as I was having surgery very early the next morning and I would only have a 5 minute drive to the hospital.

I was sorry I couldn’t have slept longer and taken a longer time in that excellent shower!

It could use a continental breakfast. To be told there is a dinner near by doesn't work for me. The room I had came with a stove and no pans to cook with. And no dishes. But there was dish soap. There was no shampoo or soap in the room.

The staff was the best and the manager was so understanding I would stay again.

Everything was beautiful.

The stay was excellent. The facilities are overall great. The suite that we got offered practically all you may need. The WIFI is fast and reliable. The staff is friendly and considerate - we needed to check out a day earlier and they checked us out weaving the next day charge. Thank you - recommend +++

We have nothing to report on that.

Quiet, clean. Staff very amiable and willing to assist.

Bed a little uncomfortable. I am particular about beds.

Great accommodations and staff at a very reasonable price

Just dated but has everything you needed in a suite, from spacious and separate room and bathroom to a comfy bed and even two types of pillows…not to mention a kitchenette with everything you need.