The Tillary Hotel Brooklyn

Lovely clean (very clean) room with lots of space and a swanky mirror that slides open to join the beautiful bathroom and main room. We were checked in by Charles who was pleasant and a warm welcome. Room availability was limited for what we booked via mobile deal on booking.com and we were kindly given an upgrade. Really beautiful decor throughout and the reception lounge was stunning. The first part of our trip was planned around a surprise Miami Heat vs Nets game and the location of The Tillary was ideal for this. 20 min walk to Barclays Centre and Lafayette. 18 min walk to Dumbo. 10 min walk to a new small shopping and food hall complex at Applebee Square which also had Primark and Target and Trader Joes! There’s a gas station very close by too. Room AC worked and heated up fast to keep us warm as we visited during a cooler feb period. The little cupboard space was perfect for hanging coats and slotting away shoes and there was a luggage bench too. Toiletries we received were bar soap, shampoo and conditioner - we purchased our own Handwash/soap and body wash for approx $4 from a local target. Iron, hair dryer and room safe were available. We didn’t use the television as we were only really sleeping here. Staying in downtown Brooklyn for three days was made perfect by staying here. Try to look out for the mobile offers - we booked our hotel the day we arrived (Valentines day) and it allowed us to catch a good deal.

The noise travelled from the corridor a lot and we were often able to hear other guests walking down the hall so the soundproofing could definitely improve. Also, seems to be common with most hotels in New York but there’s a limited offer for bread and breakfast board basis. The Tillary did have a small sandwich shop in the main reception which we did try the day we checked out. Toilet could use a soft close lid as it is heavy and slammed a couple times - just felt wary of disturbing others.

The beds and pillows were comfy. The temperature control worked well, and the soaking tub was great and very comfortable to sit in after a long day of travel and walking all over NYC. The staff were very accommodating and personable. There was always someone cleaning the entrance and lobby which is nice since that’s what you first see when you come in. There are several places where the housekeeping policy is listed (in the online description, at the front desk, in the room) and I was still surprised by the amount of irate people there (and comments here) of people caught by surprise. I didn’t need daily cleaning. when my trash was full or I needed an extra towel, I just asked the and the staff were more than happy to oblige. We were in close proximity to both the Brooklyn and Manhattan Bridges as well as the subway.

I enjoyed everything about the stay.

Timely and easy check-in. Good location but not a lot in walking distance to eat. Staff very pleasant especially Jalisa & Campbell. Kept our bags the last day so we could explore a few hours.

No bar, coffee or food options in the hotel. Not even a vending machine. Wasted space on the beautiful patio but maybe they're waiting on a liquor license to move forward on that. They did alarm testing during our stay on the last day and it was loud as hell! Would've been better served to do that in between check out time and check in (11a-3p), not 8a in the morning!! Also was told we could have a late checkout but because that same person wasn't there the day we left that wasn't honored.

It’s well located and the staff were very friendly and helpful. The room is spacious and the bed was comfortable. I really loved it. The reception is beautifully decorated!

They had a note saying that I have to ask for housekeeping a day before and I did it. But the housekeeping didn’t come on the next day and I had to call the reception 3 times. In the end they came to just change the towels, replace the coffee cups and capsules etc. The room is facing the Main Street and the noise was a little disturbing on the first day, but I got used to it on my 3rd day.

What I liked best about the Tillary was it's proximity to NYU Engineering school, its very good downstairs gym and its homey feel. I liked that the staff became recognizable after a couple days (not an ever changing rotation of people), that my room was compact but efficient and that staff was helpful.

For some reason my room wifi did not work well, though I didn't have a problem elsewhere in the hotel. There is some roughness around the edges at the Tillary, but that seems understandable considering it is very good value.

Location is prime with easy access to Subway, mall, Manhattan and Brooklyn Bridge. It was clean upon entry. Staff were friendly. There was a cafe available with drinks, coffee etc and nice lounge area.

Requesting room service was a bit of a faff. Has to be requested the day before apparently and not earlier or later than that. Room service cleaned up really quickly but poor attention to detail. Walla and doors are thin. Can hear hallway activity from the room. Shower drains very slowly.

I liked the look of the room although my bed felt small (with 2 people in it). I also enjoyed the location of the hotel. I just wish I had a better view of Manhattan. The room I was given was facing a busy street, not much of scenic view but overall I would book again.

The size of the bed was small, and I wish they had a slightly bigger compact refrigerator. For the price, I also didn't like that they did not have a great parking lot and the cafe was very limited and specific on what could be ordered.

The property was very nice and pretty quiet. It’s right by the Brooklyn Bridge, so the quick access to Manhattan was great. The rooms were nice and spacious, too.

I thought the housekeeping people were pretty loud in the mornings in the hallways. Some would be playing music and talking loud which wasn’t great. I also had to call the front desk one evening because some guys were in the hallway trying to get someone’s door open. It sounded like they were up to no good, but security came up after that, and they disappeared.

The location is great! Metro station and city center are within walking distance. Spacious and comfortable room and very clean bedding, towels. I stayed here for 21 days, the staff is very friendly and helpful, they are multilingual in English, Spanish and Chinese, especially Jiastin, he quickly helped me solve the problem of changing rooms.

Sometimes I ask for cleaning the room in advance, But the room service didn't do it.

The hotel was very nice and very clean.

I booked this hotel 5 days ago and I called to verify that my booking went through and I was told “yes, you booked a room for 2 people” I said “yes”. I come to the hotel the day of my check in and they told me there’s no rooms and that they are sold out. Why would they confirmed that I had a room but when I get there is a different story? thanks to this I had to sleep in my car.