Chicago Marriott Downtown Magnificent Mile

location, location, location

The service at the small breakfast cafe on the first floor

location is great. ideally located on magnificent mile. short walk to river, navy pier, beach (oak street, ohio street), millennium park, macys etc. worlds famous pizza is under 5 mins walk away. ln evening lobby is lively place. parking is near by and hotel guest gets discounted rates. you can use valet service as well. lot of sanitizers like in lobby, near elevators are placed for customer use.

i asked for kettle in the room and it was provided after the third request. everything else was good. breakfast was just park. could have been better.

I liked the location for walking to restaurants and tourist destinations. I was there for a conference and the conference center was nice. The bed was comfortable. The room was really clean and the housekeeping service was great. I liked that despite the small room size, the space was laid out really well.

My biggest complaint is that the heating/cooling system in the room was extremely loud. The room was a bit too small for two people, so I would have had to pay for a bigger room to bring my spouse. The hotel lobby bar and cafe were extremely expensive for slightly above average food/beverages. Getting around the hotel and conference center was a bit confusing because there were two elevators that stopped at a different set of floors and the conference center escalators skipped floors. I also heard that the food provided at the conference center was terrible.

location is near to good restaurants and shopping mall

you can hear the sound of the train passing by

location

The carpet from my room need some cleaning / replacement

Airport was a 25 minute drive away. Check in was very smooth and the check in gentleman was very friendly and helpful. The room was perfectly adequate for our 2 day stay. The room was very clean and the bed was comfortable. The view from the room on the 37th floor was amazing.The Downtown Marriott is centrally located with easy access for sightseeing, restaurants and bars.

There was a 20 dollar a day hotel tax that is apparently there in the small print however I hadn't spotted it. The bar closed at 10.30pm meaning we couldn't have a night cap with friends.

The location was perfect. We were in walking distance of restaurants we plan to visit as well as plenty of shopping.

My parking was included with my Booking.com package. According to Booking.com, I was instructed to reach out to the hotel for further instructions. I emailed the hotel in addition to making several phone calls that went unanswered. I was finally able to get answers after using a parking app to pay for parking and arriving to the hotel. The hotel representative was able to tell me how to get a refund for parking. It was disappointing I couldn't reach the hotel or Booking.com for answers.. The frequent ambulances and other emergency vehicle sirens blaring throughout the night made sleeping a bit difficult.

The property was clean and gorgeous! All the employees were kind and helpful.

There wasn’t anything in particular about the property that I didn’t like. It was more so the pricing of a one night stay, which I believed was over priced. It may be due to Taylor Swift being in town, but I don’t believe any hotel stay is worth paying over $800 for one night. All hotels were a minimum of $800 a night in the area, which is crazy!

To start, I am super picky about hotels. I research for WEEKS before I go anywhere. This hotel has exceeded all my expectations. Absolutely amazing location. AMAZING king bed room on a high floor with a stunning view. Great environment and amenities. Cleaning service was awesome always stocked extra towels. Would recommend to anyone and will definitely be going back!

The suite was very clean. The living area had very good space. The large televisions were great and the benches under them were excellent for unpacking and packing luggage. The bed was very comfortable. The bathroom was very clean (very important!). When we had to request a bed from Housekeeping, it was promptly brought to our room. Staff members were very helpful.

The bathroom counter space was small. We were surprised that there was no microwave oven in the suite--that would have been helpful to have. The only free wifi was in the lobby. While every staff member was very professional and friendly, there was only one person working at the registration desk each of the mornings we were at the property. While she was good, she was just one person, and no matter how long the line was, no one else came to check in guests.