Americas Best Value Inn Cartersville

We always like to stay in Cartersville on our way to Florida. We were in the car for 12 hours we were hungry and tired. A restaurant was in walking distance if you like BBQ you need to try this place it was excellent. Bed was comfortable we had a good night sleep. We were back on the road early the next morning. We were well into Florida when I realized I left an important item at the hotel. I called talked to Haresh he told me they had my item and he ask me if I was going to pick it up or wanted it mail. Four days later I had my item in my hands and will forever be grateful to Haresh for helping me get it back.

Like that the room was clean and the bed was good.

Coffee pot was nasty and the pillows really were bad

The size of the room and the full size refrigerator

89 a night

It was close to our meeting. It was reasonably priced. The staff was pleasant.

There was no breakfast offered. The pool was closed. Not enough towels.

There was a pool but it was useable no water in it

Convenient location

Needs to be updated.

The flooring in the main area was new and the toilet is new. There was nothing else.

The pool that is on the property is not filled. The outside of the building has visual damage and needs repairs. The bathroom has visible mold. Drywall has visual damage. The toilet was new but the upgrades are poorly installed. The furnishing are outdated and poor quality. Towels were rough and the bed sheets had holes in them. The lady that checked me in did through a Plexiglass window. Scary

Room was arranged nice It didn't smell.

Found beer in door and up in freezer part of refrigerator and ice two inches thick hanging out of freezer department. Also found empty toilet paper roll against toilet in floor. The bed looked like it was spread up instead of smooth. Wondered if changed or just made up. No Kleenex in vanity countertop compartment. I have been to this hotel and recommended before don't know if short staffed or new management but will be reviewing reason before going there ever again

They said that we'd have breakfast in the offer but it is not real. They didn't have it. They didn't tell us when we checked in, but when next day when we asked for it, they told us that everyone knew they didn't have it 'cause of COVID-19, but clearly we didn't.

Bed was comfortable

Swimming pool was empty - out of service. No complimentary coffee in the rooms or lobby. Room was hot and stuffy when we got there and took a long time for AC to cook room down.