The stay was exceptional. Everything was nice.

The small private beach. I was thinking it was going to be a big public beach.

The area was beautiful. Beds were comfortable. Yoga and spa were great. Staff was helpful and nice.

We requested housekeeping to clean and they did not. Room had an odd odor. Carpet needed cleaning in the room. I wasn't able to use all the spa amenities. We were told upon check - in, we would have two complimentary spa visits per day. The spa told us because my daughter was under 16; she couldn't use them. I would have to order a service in order to use the amenities myself; which contradicts what the employees at check in told us.

The Champagne Lady Cruise ⛵ was outstanding!! My daughter and I recently stayed at the Bayside Resort and Spa Hotel and decided to book a cruise offered by the facility. Champagne Lady ship is within short walking distance (1/10 of a mile?) and they even offer transportation if there's some type of disability. Immediately upon boarding the Cpt greeted us and provided standard safety rules. Ship was clean and with no mechanical issues. Alcohol and all you can eat filling appetizers are included on board. I was tremendously surprised by the Ship's staff. Particularly with 2 young ladies named Emma, and Sarah. These two individuals went above and beyond to make sure my daughter (11) and I were comfortable and safe. They constantly checked on guests, provided entertainment, and kept an eye on the whether for our safety. All while yielding a bright smile and a welcoming/relaxing atmosphere. They definitely deserve a substantial raise or bonus. This was the best experience of our trip to Panama Beach, by far! I HIGHLY recommend this crew and ship if you are in the area.

Cable and WiFi went out for almost an entire day. I called front desk and they said they would dispatch someone to look at the problem but he never arrived. Not that I care much because we didn't book a hotel/spa to watch TV. It was just a minor inconvenience. Housekeeping staff was nice and everyone in the building is friendly. Very clean facilities and plenty of outdoor things to do. Wish I could have stayed longer.

The location for my need was excellent. The room was very comfortable. This is an out of the way location, located along the bay and on a golf course, so it is very quiet. Staff was attentive and engaging. It is a resort property that was a Sheration and now is owned by Bluegreen Vacations, a time share company, renting rooms that are not used by owners. The over all property is beautiful and it appears that Bluegreen is refurbishing a tired Sheration.

The room price was real value, however be aware you are on a resort property and everythig else is very expensive. The general level of housekeeping and grounds keeping is below par. My room was clean, bathroom, sheets, towels and so on. But the carpet in my room definitely needs attention and the common areas around my building need some deep cleaning attention too.

Everything

We didn't have a microwave

family and fun oriented

closes down at 10

Nice room, good restaurant choices, good wildlife viewing

I wish I had known that the surrounding water was marsh. That’s on me for not looking more closely before reserving. I was hoping the water would be swimable, but the alligator signs around the building pretty much sealed the deal for the private beach. The pools were not as clean as they should be. Dirt on bottom and debris on top. Par for the course since they were surrounded by palm trees. I also feel signs should be posted about taking hermit crabs from the water. We found several on the second floor on the ground near the trash. People should be educated about leaving animals in their environment.

Liked the location a little out of all the traffic that comes with PCB. Really think the resort has a block of rooms for booking that are just okay for a budget stay at a resort. So don't think that I'm staying at a resort that everything is in excellent shape and you will be fine. Room was clean yes the carpet needs to be replaced this is not a new resort. Furniture was in nice condition sleeper sofa was good bring your own sheets for it and a blanket you'll be good. Beds were comfortable if you like firm beds. Remember it's not a new resort just a new name . Yes it has its faults every place does. But over all it was okay. It's a budget stay that's why you booked it. All the staff we dealt with was very nice, REMEMBER YOU GET WHAT YOU GIVE !!! Keep that in mind !!!

Check in was fast getting room took a bit remember this is a large facility. House keeping has a lot of rooms to get to . Multiple buildings so give them time and you will get to your room. Carpeting needs replacing yes , that all falls on who ever stayed there before not having any care about making a mess and attempting to clean it kind of it's not mine who cares attitude. But as I've said before it's not a new resort to me has budget rooms for booking and a budget stay with resort amenities.

The location.

The staff informed me that when I book through a service, there are extra resort fees 90.00 plus incidental’s (200.00) incidentals I expected) I had to deal with 3 different staff about the charge. The confirmation stated that all fees were included.

I enjoyed the privacy the hotel had the heated pool was amazing, the private beach was beautiful and clean as well as the rest of the property. It would have been nice if we were able to take our own cooler over there, the food was pretty pricey but delicious! Anytime we had a problem, they had maintenance over to help us right away!

I didn't like how they didn't have the room set up for the kids, I had to go ask for extra sheets for the pull out sofa, and the bathroom door was tricky lol, I didn't have a pan to bake anything on and the pool towels rule was a bit uncalled for.