Studio Inn & Suites at Promenade Downey

We lived in room 204, on the second floor overlooking the courtyard with parking and swimming pool. There were no problems with parking There are all the amenities to spend the night (a large bed, 4 pillows, a blanket, a refrigerator, a microwave, a hair dryer, soap), the room was cleaned every day. We liked the area by itself, there are a lot of cafes and shops.

We need to clean the air conditioner, it's scary to watch.The shower gel and shampoo dispensers didn't work in the shower (but I take my cosmetics, so it didn't upset me much).

I loved the location. Walking distance to the movies, park, gym, and restaurants and clothing stores. I loved how calm and relaxing the check in lobby felt. The people who were staying in that night were also very nice and welcoming. I also loved how clean the rooms were! The bed was incredibly comfortable and the staff were very kind to give my family and I more pillows and blankets by request. We had a really great experience

I would say the only downfall was the shower and the television. As I was showering I wanted to use the shower gel and shampoo but they weren't restocked. Thankfully I brought my own stuff or else I would of been pretty upset. Also my mom and I turned on the television but it said no signal... We didn't want to go to the check in lobby so we just watched through our phones.. it wasn't a big deal to us but it would of been nice to watch some TV. Also there was a man yelling around 1am. I was scared. There was a commotion going on outside and thankful it stopped but I was on high alert... Besides that everything else was great

The blankets were nice and soft. The room was spacious. The lighting in the room was perfect. The color clash in the room made me feel really at home. The pool was nice and the other guests there were friendly and nice to one another. The area had a lot of places for me to eat at.

There wasn't much to dislike. There wasn't much to dislike. There wasn't much to dislike. There wasn't much to dislike. There wasn't much to dislike. There wasn't much to dislike. There wasn't much to dislike. There wasn't much to dislike.

very clean property and rooms , good water pressure , rooms are spacious

the only down fall, is the reception. the reception sucks even with their wifi connected, I have Verizon and I only got one bar. also if you do stay on a weekend they tend to be busy and all booked up, so parking space is hard, I had to stay out 30 minutes until someone moved at 3 in the morning

Location was perfect for our family because it was 5 minutes from our family event. Facilities were better than we expected & very clean. Bed & pillows were comfortable. Blanket was thin but it still got the job done. Staff were super friendly! We would stay here again!

Nothing.

It's literally close to anything you need a liquor store walmart and a shopping center full of places to eat staff is great always friendly. Cleaning lady found my wallet and returned it with everything in its place. I'm forever grateful.

1 ice machine across from office.

It was within walking distance to a mall, restaurants and a movie theater. Grocery stores were also nearby. It felt safe to take a stroll down the tree lined streets.

I couldn't see the pool from my room, but I could hear the happy voices.

After my one reservation was canceled at your property I was very disappointed. Went to a second one of your properties and it was horrible roach infested and dirty. Disturb place was so much better

Nothing

Great location next to Downey Landing. Anything you need within walking distance. The room was clean and comfortable. Would stay again.

it was nice because they had a gym across the street!!

the pool