Hampton Inn Birmingham/Mountain Brook

Convenient location to places we visited; great selection for breakfast that was included in our rate; efficient, helpful and friendly staff. We especially want to recognize the following staff for being very friendly, helpful with directions, and working hard to make ours, a wonderful experience: Dakiecia Frizzle, Assistant General Mgr; Vivian Glover, Sales Mgr; Mia Amison, Front Desk Supervisor, Jerome at the front desk, and "Momma" Rosie, who provided us with a wonderful smile along with great breakfast offerings!

Nothing that we didn't like.....it was all good!

The staff at Hampton/Mountain Brook were very accommodating to my request to change my room to a room with a microwave and refrigerator.

There was a discrepancy between the price of my stay when I booked the room through booking.com and the price on my receipt at checkout. Two other guests had a similar issue. The also reserved their rooms through booking.com. The hotel staff member, Mia, made it right prior to me leaving the property. I thanked her for taking care of this matter. She was very professional and should be recognized for her efforts.

During our stay the front desk staff were very friendly, kind, and informative! Also I had a coffee spill at the front door and went to get napkins to clean it up my self but a kind gentleman employee of yours saw it and right away and said to me “oh no Mam, I will take care of that for you” and so I applaud all of your staff!

The breakfast was great and the staff kept everything stocked and was in the breakfast area cleaning often and offering help. They also kept the coffee and hot chocolate/tea area clean and stocked. They patiently helped me find my way through the lodging process--they truly were great here. It was also in walking distance of good food/treats and the lobby was clean and nice for my boss and I to meet.

I genuinely enjoyed every part of my stay.

The food choices were exceptional and tasty. the time frame was in my time frame for my work. the location of the breakfast was acceptable not crowded

nothing , it was worth price the food could have been kept warmer maybe the area could have been warmer a little cold

Breakfast was great!! Multiple options and very filling.

The bathtub facet was leaking and the bathroom door didn’t shut so I still heard it dripping as I tried to sleep. The tub would drain during my bath despite using drain plug so I had to refill several times.

Front desk staff was very accommodating in putting my family in adjoining rooms. There are apparently only 2 on each floor, and are doubles instead of kings. Have to also give a shout out to the maids, as they were able to cheerfully responded to our requests.

Breakfast box better than most but it can’t replace a hot meal ,,but it’s fresh I’ve got a real thing about my sheets ,the sheets were crisp and fresh ,I didn’t have to bring my sheets in and change the bed ,,, Bathroom was clean and well stocked plenty of towels Will stay again ,,Zaxby close by and wal mart within 5 miles or less

Breakfast box a dry cereal with a box of milk Box of orange juice or apple These options could be nice for a child The breakfast is really the only thing but in these times ,I totally understand The choices Hampton has made and I appreciate their efforts making breakfast to offer everyone

It's right next door to Wendy's and also next door to it taziki's... The sofa bed was real comfortable. It actually had a thick nice mattress so that made a huge difference... It smelled very clean all throughout the building and inside the rooms and down the hallways.... It had a nice breakfast.. also plenty of space to park.

Nothing

Breakfast was a banana nut muffin or a nurti-grain bar with an apple and a bottle of water in a brown paper bag. Oh, there was coffee available-did NOT like the breakfast; had to go find breakfast; the hotel in Eufaula had better breakfast in comparison The location was good; it's location near shopping and restaurants

The outlets could have had covers, the tissue roll could have been attached to the wall better, the bathroom outlet was coming out the wall, the coffee dispenser was dirty (coffee grains/coffee dust in the water section; just nasty)