Grand Nova Hotel

Loved the experience! We spent 7 nights in the hotel. The staff is very cooperative, especially thanks to reception staff Saddam Hussain and Sally. These guys are the real heroes. They were very kind and ready to help all the time. They managed everything for us. The room was clean and quiet. Staff helped us with taking luggage from the ground to our 4th-floor room, everyday room cleaning, new towels, bedsheets, tea, coffee maker, and ironing everything was superb. The room cleaner boy was a nice person. I was a little late for check out but they did not charge me for that and even they managed a taxi for me at a very reasonable price. I have no words for Saddam Hussain and Sally Ma'am. I'll come back to the hotel again for these two real heroes.

Location was good, just 5 minutes walk from Sharag Dg metro station, my mother got some walking problem issue and they arranged wheel chair for her without paying a single penny. I was so much thankful to them. Best for family stays. Just heart of Meena Bazar area, very close to Dubai Museum. Indian restaurants available out side. Budget Travellers paradise, I must say.

They have to give more advertisements for their hotel. So beautiful facility they give but publicity must be increased.

First of all I was very happy with the room, very good size and very quiet, I certainly will come back and try to get the same room,breakfast I didnt have but taking a look at it it looked quite ample. As I have been staying in this neighbourhood for the last 10 years I was very happy with the location, the Metro station was well within walking distance.My only problem seem to be to choose which restaurant I should go to, there are so many around, I tried a few and was not disappointed.

Can't think of anything at the moment.

I stayed there for a week, and the staff was very helpful, the whole hotel was very clean and was really worth the money. (I was worried about cleanliness because of the previous comments here). The best thing is, the hotel is surrounded by famous restaurants (desi), shopping centers, Sharaf DG Metro station... everything at walking distance.

Toilets were well maintained , limited a/c control . All shoppings weee very nearby . Metro was dsaraf was near by . Good . Sanitary staff were good .

Rooms were old , support staff are poor reception except sanitation staff . Little bit expensive for the facility

Location is superb....centre for all...

Only for few hours of early check in n late check out....they charged full Coffee n tea which Is complimentary in most hotel rooms..they charge whn used

The location is great with a very good value for money. The staff was very polite with strong sense of hospitality.

The location The price The size of the rooms

The staff are so friendly and efficient! The location is within the bazaar area.

The carpet should be well maintained.

Hotel is good reception staff are good and kind.. Hk staff is very polite and kind too..my best thanks goes to hk staff I don't remember his name but he is nice guy..

The AC in room is not cooling..

property is in a very good location and the staff are so friendly and accommodating. The 2 ladies at the reception, SP and Saleh(i hope Iam right with name) are exceptional. always ready to assist. the guys were not bad too, they were of great service.

it’s an old property that need a lot of renovation especially the bathrooms.