LAUR HOTELS Experience & Elegance

Really nice hotel. We had some issues in the beginning but after everything was sorted out. We wasn't happy with our room and manager was really helpful and he changed room straight away. All staff was amazing and really helpful. Food was really tasty and they have different option's to choose from. Cocktails they was good as well:) . Really nice and clean rooms. Everything was perfect 👌

location was absolutely stunning and the staff throughout hotel were so attentive especially deedee and Mari in the spa. facilities were excellent and beach club was perfect

nothing everything was perfect

Everything was great. Superb tasty food. Very polite helpful staff. Room was really nice Easy access to whatever we wanted to eat and drink.

The mattress was Very hard. Not comfortable. No entertainment at night, or what there was is poor quality. Sometimes music with heavy beat, too loud, at beach. We had to leave.

Everything was amazing and we would definitely return.

Nothing

Very good, food was brilliant. Staff was lovely just maybe a bit more attentive around the bar and maybe some more entertainment for adults like water polo or good games. Overall great stay

The location and the variety of places inside the resort

The public WC needs to be cleaned in more regular basis

Even though we stayed in the last days before closing they provided us all services.

The staff were generally exceptional from arrival, and through all the departments. At most points attentive and very friendly. The hotel offers a good variety of nutritious hot and cold food. Outstanding in the areas of Bakery and Patisserie! The accommodation was perfect for our requirements, given my disabilities, although not ideal in location for someone with obvious mobility limitations.

It only takes one bad experience to spoil that perfect break, and for anyone with potentially fatal food allergies, the hotel ostensibly went to extreme lengths. Sadly cross contamination left my final experience as being very ill, continuing after checking out. It didn't register that I could not manage anything stronger than water, and avoided all food service areas. I also didn't appreciate the tall, arrogant lounge waiter speaking loudly at my ( in Turkish) to ensure that I was very aware of his being unhappy. Having him come out of nowhere, his actions were far from welcome and, as it turned out, should not have been addressed to me- or indeed any guests in such an abrupt manner. Perhaps greater thought could be given to both location and content for animation? Inclement weather occurs even in Turkey, and guests with mobility issues will struggle to attend the amphitheatre. Evening entertainment could certainly not be described as five star. Lastly, not all guests of retirement age are comfortable with technology. Telling guests in response to any questions to scan their key cards is isolationist. Failure to have a full list of non alcoholic beverages available should be standard in in Muslim country. It aligns with religious beliefs and of course many guests with medical issues cannot tolerate alcohol. Given the high price of purchasing alcohol, anything which reduces that consumption should be S.O.P. - just not here

good family hotel with plenty of activities and many sun bed places to relax.

to loud music in the pool area all day and people “reserved” sun beds with towels early in the morning. extra cost for using the pir.

woke up at 2.15am to blaring music but it wasn’t from the resort. it was from the beach beside the resort. it woke us up and we were on the 6th floor. so it was loud.