Waikoloa Hotel

The location of the hotel is really good, just 5mins walking distance from e nearest MRT. Also the staff were courteous and friendly, and generally spoke decent English for international guests. The breakfast was pretty decent. The best part were the rooms, really large and well maintained and cleaned daily.

Some staff are not fully proficient in English and may not understand other accents. For me, I requested for a change of breakfast timing but although the staff nodded yes, she could not follow the request next day. Also cleaning staff forgot to take the laundry, which was a small bummer in an otherwise pretty good for value hotel.

Room was excellent, (honeymoon suit) bathroom is a good distance aware from bedroom (my fiancée loved this - poo in peace). Bed is lovely, read some negative comments on Air condition but it was absolutely fine. Bathroom is excellent. Bed is excellent. Lot's of space.

Chairs in reception would be nice, it's very hot so when waiting for a pre-booked taxi it would be nice to sit down. Water in reception - travellers might be hot and weary - make reception area more customer friendly. Only 1 plug socket for Kettle and Fridge. No USB sockets in room. Only given 1 room card (used HSR ticket to keep A/C on).

I really appreciated the very spacious rooms in a good location within easy reach of multiple bus routes and frequent taxis. Comfy beds, good breakfast and 24-hour reception. The staff were courteous and helpful.

There was a misunderstanding regarding the bill, which we had asked to pay in advance. We were asked to pay again as we were leaving for our flight, and told the 'deposit' we had paid would be cancelled. Language was a problem as the manager was not really able to explain the issue clearly. We are keeping our fingers crossed that we have not been charged twice!

We loved everything about this hotel and will definitely stay here again next time we are in Taipei. The location was perfect and the room was amazing. The hotel was immaculate as well - very very clean. The breakfast was perfect for us - lots of options, the coffee was good, and I especially liked the fresh crisp salad option (never before did I eat salad for breakfast but I found it to be such a nice fresh healthy treat).

I have no complaints at all!

The rooms were very spacious with a very large and comfortable bathroom. We booked two rooms, one of which had a very pleasant jacuzzi. There were no disturbances from outside or from within the hotel. For breakfast there were several warm dishes and also cereals.

The beds were a bit hard for our comfort, but that seems to be a Taiwanese preference, because we had the same experience in other hotels too.

We needed a place after flying into the airport near by. The location was perfect and easy to get to. The room was roomy and bed was comfortable. All the staffs were super helpful and courteous. We will definitely stay there again if opportunity arise.

The room had a smell when you first walked in but everything else was great so didn’t matter. Also didn’t have a great view at all but it wasn’t important to us.

The room was an excellent value for the money and the hotel is in a great location. Bed was comfortable, the room was spacious, and the shower head was high enough to accommodate a tall person (6'2). I didn't get a chance to try the breakfast.

No issues

The staff were amazing, super friendly, accomodating and very helpful. My room was enormous and so comfortable, especially the quality pillows ...which in a lot of hotels are of poor quality.

There was nothing I didn't like.

Very clean hotel. Good breakfast every day served directly to the room. At weekends breakfast is served as buffet in the dinning room. Big comfortable bedroom, with a spacious desktop and chairs

The room had a window without view

The room was clean and spacious. The bathroom was big and there was a huge bathtub. They provide free snacks, water and fruit everyday. the breakfast was very good. Staff were very friendly. Transport to and form the hotel was easy.