Gothia Towers

We had Junior suit on 16th floor, we were offered two options on the view (city or Liseberg park). room was very spacion and had a lot of light. Room had both bathtub (quite spacious and deep) and shower (also quite spacious). Shower gel, body lotion, shampoo, hair conditioner were from Molton Brown. My room had more than enough towels, and towels were changed when on the floor. We had breakfast on 29th floor, amazing view, perfect for the start of the day. Breakfast had plenty of options. I have visited also SPA facilities, very interesting having jacuzzi outside on 20th floor. Great views. P.S - during those dates Gothenburg hosted Metallica concert, stadium was quite near, although i did not hear anything, so good soundproofing

cannot find anything that i did not like

Well located if you want a quality hotel at more affordable prices just out of the city center, but very accessible on tram and bus stops. Also the airport bus stop right in front of the hotel and makes a easy transfer possible, even very early in the morning. Breakfast spread is great and the sky lounge views are exceptional.

Being a big hotel you would expect crowds at the check in... not really avoidable. While standing on the queue I could check in electronically so it was quick and efficient once I reach the desk... The sky lounge served excellent food but be prepared to pay a lot.... but perhaps not so bad if you are used to relatively expensive Swedish restaurants.

Hard to beat this extremely central location. We got a room on the 20th floor with an amazing view of the entire city. Clean and no problems with anything. Great breakfast where you could find pretty much everything. Easy check-in/out.

Really no complaints what so ever. Perhaps the price per night. We booked late, and there was lots going in town (concerts and summer holidays etc), so I guess they took the chance to "over charge"... Book in time and the prices are hopefully a bit more "normal". Beds were comfy, but only 80cm wide when pulled apart, If you are a couple and with beds together no problem ofc. Wish each bed could have been a bit wider when used as single beds.

The location is very good, the view was wow especially at the sunrise. The stuff was really lovely. The breakfast was tasty.

I didn't like the bed. They were 2 single beds separated from each other, so it was annoying that they had to be pulled apart. The room needed to be cleaned more carefully, especially the bathroom. It was strange that a 4-star hotel and with such price would have poor rooms due to some of the things that are usually found in such hotels. For example, there are no slippers or bathrobes.

the breakfast

parking was far away. we have a disable child and we struggled to walk to the hotel. we had to park in focus (following the advice given by the hotel) which after midnight was locked and because of the flight delay we arrived at 2:00am we ended up locked in the parking. when we managed eventually to reach someone to get us in the hotel we then arrived at the hotel at 3:30 in the morning. and because our booking was for one night we had to check out at 11. no flexibility at all although we paid £300 for a night view was also horrible the only think we could see from the window was the roof and the extinguishers from below us

This was our second stay in this hotel, overall we were very happy again. Thanks for the nice room, and Im looking forward for the next stay. Once again a realy nice wellness time in the upperhouse spa! The hotel has a very big and excellent breakfast!

This time it seems the service in heaven 23 bar ignored us a bit since we looked casual and not as high class as the other guests, this gave us a bit a negative vibe.

Location, good facilities, food in restaurants was excellent

Staff in one of the restaurants (West Coast) weren't very friendly or welcoming. One of the waitresses literally looked and sounded like she didn't want to be there. Most staff engage in small talk but this woman didn't say a word and looked like she didn't want to be there which put a dampener on our dinner. She wasn't friendly what so ever nor was the maitre d that welcomed us. The other waiter staff that served us were OK though.

The staff were extremely helpful and welcoming. There was no decaffeinated coffee available in the room so they provided a jar I was able to use for my stay. This was invaluable during conference coffee breaks. They also rapidly fixed a couple of minor issues with the shower and sink without any fuss or inconvenience.

Had a couple of issues with the shower door not closing and sink blocked, but these were quickly resolved.

- I had to do an early checkout at 2 am. The hotel parking lot we parked at usually closes at 12am. We called the Guests service and they agreed to wait for us and close the parking at 2am that day. We were very grateful for the service!!! - We experienced some issues with the tv. We called the front desk and the technical service arrived within five minutes. Very fast and good service!!

- The room was smaller than I expected, but still good enough size for a couple. - The doors were not closing quietly, and were also apparently not soundproof, since we could hear everything happening in the corridor. It was still okay though, because the corridor was mostly quiet during night.

Huge hotel. Not very personal. The breakfast was very good. Our room very small but comfortable. We stayed on 7th floor in the first tower and there was usually some waiting time for the elevators even though they were 5 I think.

The hotel was missing a cosy place to get a drink and relax. The lobby was like a train station - always crowded. We went twice to the top floor - Heaven 23 - to get a drink before bed but always a long line at the bar and no place to sit.