Gran Hotel de Jaca

The room was easily accessible from the lift and the air conditioning was on and the room lovely and cool. We had a small balcony and the view was across the town. Very quiet and peaceful considering the size of the hotel with easy access to the town centre. Also good parking for our motorbike. A good base for anyone looking to tour through the Pyrenees. Breakfast was very good as well with a great and varied selection available.

This is the same for most hotels in Europe, there were no facilities to make a cup of tea/coffee in the room, ie no kettle!

Outside bar staff were great and parking for motorbikes is free and easy.

The lady on reception was a little abrupt when checking in and when we went for breakfast we were met by a lady who was very rude when asking for our room number and then just waved us away giving us no information or instruction . Very different to last time we stayed here. A little construction was going on which would of been nice to have been informed when checking in.

I loved the location, pool, room and the very friendly and efficient staff. Thank you for making our stay so great. The breakfast was good value for money. I loved that the extra bed for my son and the crib for my baby were set and the temperature of the room was perfect since the AC was on prior to arrival, which is highly appreciated after a long trip in the car. Thanks, we'll definitely be back..

Mini golf needs a bit of maintenance.

Excellent location in city centre, with many restaurants and bars nearby. Comfortable room and beds, great mountain view. Very nice pool and sitting area. Balcony (but no furniture). Parking free on site.

Nothing really significant but....no bar open at 1430 on our arrival and the garden bar seemed permanently closed. Restaurant (no outdoor dining space) seemed rather old fashioned, and the menu not particularly creative. Towels had seen better days. One of the two small lifts out of order when we arrived (no notice posted) and still not working when we left.

Very easy to find in the centre of this cheerful town. We had room to park our motorbike in the small car park. The room was functional and clean with a balcony overlooking the small garden and pool (not in use whilst we were there). We had plenty of room to store our bags and motorbike clothes. Overall this was excellent value for money and would stay here again if we were in this area.

Our beds were a bit hard but other than that this was a great place to stay.

Very comfortable room, plenty of room. Terrific hot shower. Had dinner in their restaurant and had the best roast lamb we’ve had in a long time. So delicious. Hotel is just across the road from the old town centre where there are plenty of bars and cafes. Parking on-site was good.

All good

Delighted with our quiet room, really spacious and comfortable. Great beds. Plenty of facilities. Good shower. Very interesting area. Lots of choice of restaurants in the locality, great atmosphere in the town in the evening with welcoming bars and people out strolling even though it was a wet night. We had a really nice meal in the hotel restaurant - the staff were brilliant, even though there was a large event on in the restaurant they were very helpful and attentive.

Wish the hotel was dog friendly as we had to leave our dog in the car overnight. It was a wet and cold night, so not much fun trying to dry him off after his evening run. We were plenty warm enough, but it would have been good to be able to get some warmth into the bathroom to dry towels. The bedroom heating was fine though and easy to control.

Extremely well set out hotel - on a leafy, quiet street but within a very short walk of Jaca’s very pleasant old town and citadel. The room whilst not particularly big was very user friendly - and very clean. The staff were very good - but we did notice that there seemed too few staff allocated to the breakfast service, meaning those who were had to work flat out (but they did so very cheerfully!). The breakfast was busy but there was a very good choice of quality items - including quite a few healthy options (eg fruit, yoghurt). Everything was clean and the public areas seemed both very good and widely used (eg the bar, communal lounge and restaurant - the latter was about €15 for a three course evening meal including water and wine). The hotel was basically all you could want of a hotel in a nice, interesting and well set town.

Excellent location, a two minute walk, to a beautiful town centre with loads of beautiful architecture and tapas bars. The Cuidadela, old garrison, is only five minutes walk and Canfranc-Estacion is only about 12miles by car. The outside pool was a bonus for an afternoon swim as the temperature was hot, (35°C). The breakfast was excellent. Spotlessly clean all around. Perfect.

There were no fridges in the rooms.

Check-in was quick and efficient, the location was ideal for access to the city and easy to find from the main road. The hotel was well equipped, clean and modern. The pool and surrounding area was a great bonus especially with the high temperatures over our stay.

The bar/restaurant wasn't open through the daytime which would have been nice to have had that option whilst using the pool to relax.