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8.9

1,005 reviews

Sheraton Novi Sad

Sheraton Novi Sad

Polgar Andrasa 1, Novi Sad, 21000, Serbia

Reservations:

+1-833-728-2041

Choose dates to view prices

Pet Friendly

Restaurant

Business center

Free wifi

Room service

Fitness center

Turkish/Steam Bath

Steam room

Sheraton Novi Sad

Welcome to Sheraton Novi Sad, a vibrant and luxurious 4-star hotel located in the heart of Novi Sad, Serbia. Just a short 1mi distance from the bustling city center, you'll find yourself immersed in the rich culture and charm of this historical city. With over 1005 positive reviews, this hotel is a top choice for travelers seeking comfort, convenience, and exceptional service.

Upon arrival, you'll be greeted by the hotel's 24-hour front desk, dedicated to ensuring your stay is nothing short of exceptional. The spacious and soundproof rooms are designed with your comfort in mind, featuring modern amenities such as air conditioning, free Wifi, and room service. Indulge in a relaxing spa experience with access to a Turkish/Steam Bath, sauna, hot tub/jacuzzi, and a range of massage treatments.

Start your day off right with a delicious breakfast offered by the hotel, setting the tone for your adventures in Novi Sad. For those traveling with pets, Sheraton Novi Sad is pet-friendly, providing pet bowls and baskets for your furry friends. With additional amenities such as a fitness center, bar, restaurant, and business center, your every need is catered to within the confines of this elegant hotel. Prices start from just $101, making it an affordable yet luxurious option for your stay in Novi Sad.

Note: Amenities and services may be subject to availability and additional charges. Please check with the hotel for more information.

At Sheraton Novi Sad, we understand that pets are part of the family, which is why we are delighted to offer pet-friendly accommodations. Your furry friends can stay with you at our hotel absolutely free of charge. Simply let us know in advance, and we will provide pet bowls and baskets to ensure their comfort during your stay. We want your entire family, including your four-legged members, to experience the luxury and convenience of our hotel.

When it comes to dining, Sheraton Novi Sad offers an array of options to satisfy every palate. Visit Peppermint, our family-friendly restaurant with a modern ambiance, for a delicious international meal. If you're in the mood for Spanish and international cuisine, head over to Wine&Tapas, where you can indulge in delectable dishes in a stylish and modern setting. Whether you're craving a cozy family dinner or a sophisticated evening out, our on-site restaurants provide the perfect dining experience.

Payment is a breeze at Sheraton Novi Sad. We accept cash as well as major credit cards such as Visa, American Express, and Mastercard. So you can choose the payment method that suits your preferences. Rest assured that your transaction will be processed smoothly, allowing you to focus on enjoying your stay and exploring the beautiful city of Novi Sad.

At Sheraton Novi Sad, we offer a variety of room types to accommodate your specific needs and preferences. Whether you're traveling solo or with a partner, our 1 Bedroom Junior Suite with 1 king-sized bed is the perfect choice. Need separate beds? Our Superior Guest Room with 2 twin beds provides a cozy and comfortable space. For a touch of luxury, our Superior Club Room offers access to the Signature Club Lounge, where you can enjoy exclusive amenities and services. Whatever your room choice, rest assured that you'll have a peaceful and relaxing stay in our spacious and well-appointed accommodations.

Closest airports

Belgrade Nikola Tesla Airport

38.2mi

Osijek Airport

51.1mi

Most popular amenities

Pet Friendly

Restaurant

Business center

Free wifi

Room service

Fitness center

Turkish/Steam Bath

Steam room

Spa

Sauna

Air conditioning

Bar

Soundproof rooms

Personal trainer

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Elevator

Kids' meals

Rooms

Superior Club Room, Signature Club Lounge lounge access in Sheraton Novi Sad

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Superior Club Signature, Club Lounge Access

1 King Size Bed

310 sqft

Air conditioning

+

More details

Welcome to our Superior Club Room, offering access to our exclusive Signature Club Lounge. This stylish double room boasts a spacious 312 sqft of comfort, with a luxurious King size bed, air conditioning, and convenient amenities like an iron, safe, and towels. Non-smoking and perfect for 2 adults and 1 child.

Show 5 photos

Presidential Suite, 1 Bedroom

1 King Size Bed

1280 sqft

Free wifi

Minibar

Flat-screen TV

Refrigerator

x8

+

x5

More details

The double room features air conditioning and a safe deposit box. The unit has 1 bed.

1 Bedroom Junior Suite, 1 King in Sheraton Novi Sad

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Junior Suite, 1 Bedroom

1 King Size Bed

1 Sofa Bed

755 sqft

Air conditioning

+

More details

Our 1 Bedroom Junior Suite offers spacious accommodations with 753 sqft of modern comfort. Ideal for 2 adults and 1 child, this suite features a plush King size bed and a cozy sofa bed. You can unwind and enjoy the cool air conditioning while having access to convenient amenities like an iron, safe, and fresh towels. Smoking is not allowed, ensuring a clean and healthy stay.

Superior Guest Room, Guest room, 1 King, City view in Sheraton Novi Sad

Show 3 photos

Superior, City View

1 King Size Bed

290 sqft

Air conditioning

+

More details

The double room offers air conditioning and a safe deposit box. The unit offers 1 bed.

Superior guest room, Guest room, 2 Twin/Single Bed(s) in Sheraton Novi Sad

Show 2 photos

Superior, 2 Twin

2 Twin Beds

290 sqft

Air conditioning

+

More details

Experience ultimate comfort and relaxation in our spacious Superior guest room, featuring 2 Twin beds, air conditioning, and essential amenities such as an iron, safe, and towels. Perfect for a couple or a small family, with enough space to accommodate 2 adults and 1 child.

Show 7 photos

Superior Club Signature, 1 King, Club Lounge Access

315 sqft

Free wifi

Minibar

Flat-screen TV

Refrigerator

+

More details

The double room offers air conditioning and a safe deposit box. The unit offers 1 bed.

Show 5 photos

Suite Presidential, 1 Bedroom

1 King Size Bed

Free wifi

Minibar

Flat-screen TV

Refrigerator

x8

+

x5

More details

Show 2 photos

Club Junior Suite Signature, Club Lounge Access

755 sqft

Free wifi

Minibar

Flat-screen TV

Refrigerator

+

More details

The double room features air conditioning and a safe deposit box. The unit has 2 beds.

Room

Show 24 photos

Superior, Double

1 Double Bed

+

More details

Room

Show 18 photos

Suite, 1 Bedroom

1 King Size Bed

+

More details

Show 7 photos

Club Signature

Free wifi

Minibar

Flat-screen TV

Refrigerator

+

More details

Show 2 photos

Club Junior Suite

Free wifi

Minibar

Flat-screen TV

Refrigerator

x5

+

x3

More details

Guest reviews

8.9

1,005 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇺🇸

Monika

8.2

September 2023

Great hotel. Staff is polite. Rooms are spacious. Bed was very comfortable.

We were there only for a short visit but check-in was slow, the elevators are confusing, parking garage was narrow and the parking spaces are weird, you get charged extra for parking. After our check-out we had to take the stairs down to the parking garage with all of our stuff and luggage (elevator was not working- at least the one that can take you down to the garage) it was honestly very annoying, don’t think this hotel was up to Sheraton standards. Location wise it takes at least 35min walking to get to downtown, but I would suggest taking taxi since getting out of the garage is a pain..

🇷🇸

Vuckovic

10

January 2023

This is a great place. To be honest I'm giving an "Excellent" review mostly thanks to the efforts of the reception crew. First time that I've understood what UK tourists mean when they say "I didn't feel a warm welcome" when they give a bad review :). I've always ignored that, but now I saw firsthand how a great welcome looks like. I had a terrible week before and arrived with my family really tired. The crew on the reception desk on 30th of December evening really made my day. They were so friendly and kind that kids opened up immediately and we all started to enjoy the stay. Room/housekeeping is 10/10. No issues there.

Maybe there is room for improvement in the restaurant area. Crew there was slow on refill and maybe needs more practice. But honestly nothing big to complain about. Thank you very much for a great stay. Will be back for sure!

🇭🇺

Anna

8.2

August 2022

Usually we travel with a dog so it was quite important for us to have an opportunity to stay with a pet. However when we came for check in, it turned out that it's allowed to stay with a dog not bigger than 8 kilo. This info is not pointed on Booking so you should know that somehow (?). Our dog is 22 kilo and receptionist asked his manager and got an approval for our stay. The room was cozy and tidy and bed was as soft as a cloud. We enjoyed it! Also there's pretty nice gym and spa on the top floor with a great view. Totally recommended for a chill-time :)

There was smell from the pipes in our bathroom. We thought it's temporary but it stayed till the end of our stay. I guess it was unlucky choice of the room. Also cleaning wasn't well enough, there was no new hand towels and washing gels. One bathrobe only for two people in the wardrobe :( My husband was quite upset with such cleaning service.

🇦🇪

Ekaterina

10

July 2022

The name “Sheraton” speaks for itself-I didn’t expect less) Proper high quality standards, well trained, polite and helpful staff, rooms are clean and well-equipped, breakfast is a big variety of choices. I ve traveled a lot for business and choosing Sheraton proves we made a right decision to stay there))

The only small comment: when booking on booking.com it offers you to choose smoking or non-smoking rooms, but it turns out all the rooms are non-smoking and even smoking in the balcony is not allowed. Pls update the info, so it’s not misleading))

🇰🇿

Ivan

8.2

June 2023

During breakfast time there is always a waiting line to the only coffee machine which is quite annoying, actually. Would be very reasonable investment into a second one.

🇷🇸

Jelena

8.2

September 2022

kindness and professionalism of the staff, especially at the reception desk. there was a small situation with our room, but Jovan and Filip solved the issue immediately! very professional from their side. thanks 😊

unpleasant smell in the spa&wellness area. this is unacceptable for this type of hotel. tip: use some air freshener or similar, just get rid of the smell 😉

🇷🇸

Marko

9.1

February 2022

Parking for guests is not free

🇷🇴

Octavian

9.1

March 2023

Keeping the level of SHERATON central location, 20 mins away from city center by walking

PEEL the cucmbers for breakfast; they were NOT fresh and unpeeled (worse that in July-2022, during my last stay there, you served OLD AND UNPEELED cucumbers at breakfast, with wooden-seeds ... Pigs eat such cucumbers, so don;t serve them for breakfast in SHARATON ... )

🇨🇳

Alex

9.1

April 2023

room is clean, staff very helpful, amazing spa. food and beer in the bar is very nice.some good local restaurants nearby. parking free for 1st hour

no swimming pool and bothroom only shower, downstairs park is small

🇺🇦

Andrii

8.2

August 2021

Fashionable hotel with fancy design. good location. tasty breakfast. friendly personnel

parking is extra 10 EUR. vent in our toilet was broken - worked all the time - luckily it was not noticeable when the door to the toilet was closed. the sink had some wired black spots - overall the room would appreciate some renovation.

Points of Interest Around Sheraton Novi Sad

Attractions

Petrovaradin Fortress (Petrovaradinska Tvrdjava)

2.5mi

Sremski Karlovci

6.5mi

Restaurants

Peppermint

Cuisines

  • International

Ambiances

  • Family Friendly
  • Modern

Wine&Tapas

Cuisines

  • Spanish
  • International

Ambiances

  • Modern

Amenities of Sheraton Novi Sad

Pet Friendly

Restaurant

Business center

Free wifi

Room service

Fitness center

Turkish/Steam Bath

Steam room

Spa

Sauna

Air conditioning

Bar

Soundproof rooms

Personal trainer

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Elevator

Kids' meals

Stay rules - Sheraton Novi Sad

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Sheraton Novi Sad

Are pets permitted at Sheraton Novi Sad?

Yes, you can stay with your pet at the Sheraton Novi Sad hotel. It is pet-friendly and allows pets to stay for free. There are no extra charges for bringing your furry companion, but you need to request permission to bring your pet along.

When are the check-in and check-out times for Sheraton Novi Sad?

If you're staying at Sheraton Novi Sad, the entry is set at 02:00 PM and exit is by 12:00 PM.

Is there parking available at Sheraton Novi Sad?

Yes, parking is available at the Sheraton Novi Sad hotel. The hotel offers private on-site parking at the price of €10 per day. Unfortunately, it is not possible to make a reservation for parking.

What are the rates at Sheraton Novi Sad?

Accommodations at Sheraton Novi Sad can start from $101. Be aware, rates are influenced by room type and selected dates. Ensure to specify your stay dates for up-to-date pricing.

What types of rooms does Sheraton Novi Sad offer?

The hotel offers several types of rooms. The 1 Bedroom Junior Suite has a king size bed and a sofa bed, accommodating 2 adults and 1 child. The Superior guest room and Superior Club Room both have double occupancy with either twin beds or a king size bed. All rooms are non-smoking and have a room size between 291 sqft and 753 sqft.

What activities does Sheraton Novi Sad offer?

Guests at Sheraton Novi Sad can spend their time at the hotel by indulging in a variety of leisure amenities. They can relax and rejuvenate in the Turkish/Steam Bath, steam room, sauna, or hot tub/Jacuzzi. For those seeking wellness, the spa offers full-body, hand, head, couples', foot, neck, and back massages. Fitness enthusiasts can workout in the fully equipped fitness center or opt for a personal trainer.

The hotel also provides other amenities such as bicycle rental and a business center for guests' convenience.

When it comes to dining options, guests can enjoy a meal at the on-site restaurants. They can choose from Peppermint, offering a family-friendly and modern ambiance, serving international cuisine. Alternatively, they can dine at Wine&Tapas, which has a modern ambiance and serves Spanish and international cuisines.

Does Sheraton Novi Sad feature its own restaurants?

Yes, the Sheraton Novi Sad hotel has two on-site restaurants: Peppermint and Wine&Tapas. Peppermint offers international cuisine and has a family-friendly and modern ambiance. Wine&Tapas serves Spanish cuisine as well as international dishes and has a modern ambiance.

Does Sheraton Novi Sad accept credit cards and cash payments?

Yes, Sheraton Novi Sad accepts both credit cards (Visa, American Express, Mastercard) and cash payments.