Holiday Inn Riyadh Al Qasr, an IHG Hotel

Aside from the room that was clean my view in the window was absolutely great which you can have a free sight-seeing of King Faisalaliyah Tower and the King Fahad Plaza. I was able to observe the scenery from day and night time.

I craved for pizza and kebab that time and ordered it from the Hunger station online app. When the order arrived, the delivery boy stay outside the hotel and not allowed to deliver it in my room cause no bellboy available. I don't want to go down cause I'm alone in my room but I have no choice, so I go and get my order. But, the rest of my stay was good.

Air conditioner wasn’t working properly, clearly said I was a repeat customer I want a good room. This time I took 2 room as I had my parents with me, they gave one room beside the air cooler ventilation outside, we couldn’t sleep because of the sound, ac wasn’t working properly, in my parents room the bathroom was not good, there was continuously water dripping from the bidet. They lived 2 days without air conditioner at this hot temperature. Someone came and had a look but we kept on telling it’s not working. He was least bothered.

The hotel was very nice with a nice lobby, solid wifi, and a good room. The best part of the hotel was the lobby staff who were incredibly helpful. During my stay, I needed to sort out a PCR test to get home, which proved to be a massive struggle for me who can't speak Arabic. The lobby staff helped me by talking to different the clinics for me and helping me get my results back the day after. I would not have been able to sort out the PCR test without them. The hotel is also merely a 10-minute walk from a mall with a decent food court.

The room cards disconnected relatively often, though the staff renewed them quickly, so it wasn't really much of an issue.

Breakfast was good, coffee machine was missing so left room for improvement. New machine appeared on last day. The owners seem to be going through a facelift and management change. Good location in Olaya to get anywhere within Riyadh. Been going here for years now.

The fitness room (gym) was looking tired, often no towels and drinking water available.

Great location, helpful staff, very good variety of breakfasts. Excellent conference service. The event for our partners was organized flawlessly.

I think, that I took the last available hotel room. It was a smoking room. I don't smoke. The room was old, not as beautiful as in the presentation of the hotel, the bathtub was leaking and the hair dryer didn't work

the location was good. the room was clean and the bed was comfortable. they provide two types of Pillow, soft and hard so everybody can choose what suits him best. the TV channels are Ok. The breakfast Buffet was fair.

the Furniture is a bit old, but nonetheless it was ok. the parking is small so most of the time i had to park outside. I had a room with a connecting door, so sound from the other room was not isolated.

I stayed only 1 day in this hotel. Reception staff are polite, fridenly. Breakfasts could be better (coffee, salats could be improved). Room was ok, even if i choose non-smooker room, I have felt still smoke smell in all room. Fasilities not new, could be improved.

Fasilities, smell in the room, breakfast

The cleanness and the effort to put in to able to fit in to the current reality. I liked the facilities, like the meeting room that was open and the bar. I used to stay a lot in Holiday Inn in different countries and I like the consistency of it. I know what to expect and I get it all the time.

I know there are limitation within that, but I don't like the food too much. Too commercial, too average and the selection is limited to a person, who does not eat carbs, coffee, tea. The selection was very limited also on green vegetables, like broccoli, celery, avocado, spinach, kale, etc. I also do not like commercial bread, "plastic cheese', processed meat and table salt.

only some points to be observed.: -Mat to be located in WC -Clothe shoes to be supplied -Changing the smile in the corridor -add ventilation to the left

location of the hotel

We stayed for two days. Breakfast was amazing.I love all the staff were very polite and always helpful. Bed was most comfortable.

Property is very old, needs renovation and change of furniture. It had more than decade old tv set No swimming pool Quarantined guest were roaming freely across the hotel lobby, which I felt pathetic.