Hotel Real Mercedes

- Very comfortable in general with air conditioner available. - Bathroom water pressure was good. - Internet worked well in my room. - Less than one minute walk to a restaurant nearby, with many other local restaurants and global foodchains available at a walking distance. - Continental breakfast was nothing special but it was ok and had coffee refill. - The staff people were nice

- Electric sockets by the table were fully used by the TV and internet router, so I could not connect my laptop to energy while sitting on the table (there were others available in the room though). - There is some educational institute/school closeby, and we could hear the kids very well early during the week. - My room had no windows, though this seems to have been just unlucky on my side because I saw other rooms with windows to the outside. - The way internet works in the hotel is complicated, as different places will have different passwords. In the breakfast room I actually did not have internet available.

Great hotel, lovely people, super clean, they even have masks for you in the room, cause of covid and a little bottle to sanitize your hands. super but super speedy wifi, what else do you want

To all the people that have complained that the breakfast is only bread and coffee, I am here to tell you no. Yes there is a coffee and bread, but are is also corn flakes, yogurt, fruits jam and butter. If you wish to have a more luxurious breakfast , you can always stay in a 5 star hotel. I did enjoy the breakfast a lot and it was just what I wanted .

The room was very clean. The air conditioner worked well and there was always plenty of hot water. The refrigerator made a,lot of noise so sometimes at night we unplugged it. We loved that we had a corner room with windows. In addition, the 2-3 young women who were at the front desk were always very friendly.

We chose a room with a fridge and coffee machine. The coffee machine was very dirty and the fridge made a lot of noise. However, the worst thing happened to us on our last day...I left an envelope with money for the maids plus some toiletries that I didn't need anymore ( suntan lotion, moisturizing cream, shampoo etc). After I checked out, I realized that I had forgotten something, so I returned to the room only to find a male front desk worker pocketing all the things. The worst part though was that the entire 7 days of my stay, he had never been at the front desk. It was as if he timed it to be working when we checked out. That was shameful.

Everything was perfect and clean

The breakfast could be better, the wifi sometimes crashed in our room (108) and there is no windows in the room. Only a tiny one in the room

CLEANLINESS - The entire hotel was very clean and organized. It offered bath robes, embroidered towels, as well as a free mask and hand sanitizer. LARGE ROOMS - The Budget Double offered a king-sized bed, large bathroom with interior closet, and plenty of room to move around. CONVENIENCE - Inside the lobby, you'll find a small convenience store to buy snacks and other basic essentials. Although if they don't have what you need OXXO is less than a kilometer away. QUIET LOCATION ON MAIN STREET - Finding your way here is easy and the noise level is fairly low. CLEAN EASY ACCESS SWIMMING POOL - The pool is easy to get to and right next to the kitchen for a relaxing snack in the sun.

PARKING - Inadequate parking. Only had space for about 8 vehicles maximum. Requiring you to leave your car in a weird orientation or park elsewhere. NO LATE NIGHT STAFF - At night you might find the lobby dark with no staff after a certain time. Meaning no way to put in requests or ask for help.

Overall it was a great place. It was clean, staff was helpful and they kept everything clean.

You aren't in the center city so it is about a 45 min walk. Also their parking lot is really small, the hotel wasn't even full and we could barely find space. Max 6 people can park and that is even pushing it.

The location was easy to find. The pet-friendly room had a tile floor and air conditioning, which worked well. It was clean and the bed was comfortable. I didn't end up having a pet in the room, but it would have been a good pet room.

We enjoy our stay in the hotel, it has nice facilities and the beds are very comfortable. The owner is always there to help with any problems. The location is not as far away from the airport, although is not very close to the downtown.

Continental Breakfast it was only free coffee, cereal and little bit of fruit, the rest has extra charge, including the donuts on the table.

the room, the hotel and the property was excellent

the continental breakfast as included was definitely not a breakfast. just a poor snack. too bad. it's our only negative

facilities size and organization of rooms swimming pool and garden bathrooms staff service

the american breakfast was very simple