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$101Av. Satelite Norte Y Calle Bubullek, Tulum, 77780, QR, Mexico
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+1-833-728-2041364 reviews
1/65
Restaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Fitness center
Air conditioning
Sun deck
Welcome to Biwa Tulum, the dazzling 4-star gem that promises a vibrant escape in the heart of Tulum, Mexico! Located just 0.4mi from the city center and perched conveniently on Av. Satelite Norte y Calle Bubullek, this hotel is your gateway to exploring the stunning beaches and rich culture of Quintana Roo. Starting at just $101 a night, your vacation dreams are about to become a delightful reality!
Imagine lounging by the sparkling outdoor swimming pool, sipping on refreshing cocktails while soaking up the sun on a beach chair or lounging under an umbrella with your favorite book! At Biwa Tulum, you can indulge in mouthwatering culinary delights at the restaurant, or have a picturesque meal on your private balcony. For those looking to stay active, the complimentary fitness center awaits, and if you fancy a little pampering, you can even treat yourself to a soothing massage (extra charges apply)! The hotel provides a myriad of amenities—free Wi-Fi, room service, and even a sun deck to catch those perfect sunset views!
Guests rave about their experiences at Biwa Tulum, boasting an impressive 364 reviews that highlight impeccable service and vibrant, welcoming surroundings. With free parking and an array of services like shuttle and airport transfers available for a fee, your every need is catered to. Whether you’re here for a family getaway or a romantic couple's retreat, come dive into the charm and comfort of Biwa Tulum—where your unforgettable holiday awaits!
Prepare to be tantalized at Don Tomás, the hotel’s vibrant on-site restaurant where Mexican and local flavors come alive! Families are always welcome in this lively spot, making it the perfect setting to gather over savory dishes that will leave your taste buds dancing with every bite. Start your day with a hearty breakfast and indulge in traditional cuisine for lunch and dinner; you might just find your new favorite taco or enchilada here! Whether you opt for a cozy table inside or under the stars on the terrace, meals at Don Tomás promise to be a delightful affair.
When it's time to unwind, look no further than the adults-only outdoor pool! Bask in the sun on a plush recliner, dip your toes in the refreshing water, or take a leisurely swim in the inviting shallow end. It’s the ideal backdrop for lazy afternoons and chats with friends as you sip on delicious cocktails and cocktails whipped up by the hotel's skilled bartenders. Grab your favorite read, put on your shades, and let the tranquil atmosphere melt your worries away—after all, relaxation is the name of the game at Biwa Tulum!
As the sun sets and the stars shine brightly, the ambiance at Biwa Tulum transforms into a magical getaway where memories are made. The hotel’s thoughtful amenities will ensure that your every whim is catered to, so all you need to do is relish the experience. With numerous room types available, from charming rooms with balconies to spacious junior suites, you will find accommodations that perfectly fit your needs. At Biwa Tulum, every moment is crafted for joy—so pack your bags and get ready for an unforgettable adventure filled with laughter, relaxation, and delectable dining!
Closest airports
Cozumel International Airport
40miRestaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Fitness center
Air conditioning
Sun deck
Parking On Site
Terrace
Kitchen
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Patio
Kitchenware
Kitchenette
Elevator
View
Upper floors accessible by elevator
Free toiletries
Balcony
Show 15 photos
Junior Suite, Balcony
2 Twin Beds
1 Queen Size Bed
860 sqft
City view
Kitchen
Private Bathroom
Kitchenette
+
More details
Wonderful Suite with balcony (60m2), excellent for families or group of friends. Completely equipped, 2 double rooms, kitchen, living room, flat TV with Netflix, iPod dock, mini-bar, and hotel amenities. 4 people included!
Show 12 photos
Double Room, Balcony
1 King Size Bed
345 sqft
City view
Private Bathroom
Kitchenette
Balcony
+
More details
Cozy double room with balcony, perfect for a couple or a small family with a baby. You will enjoy a flat screen TV with Netflix, mini-bar, and hotel amenities.
Show 9 photos
Room - 2 Twin
2 Twin Beds
345 sqft
City view
Private Bathroom
Kitchenette
Kitchenware
+
More details
Comfortable twin room, perfect for friends or business traveler. You will enjoy a flat screen TV with Netflix, iPod dock, mini-bar, and hotel amenities.
Show 17 photos
Junior Suite, Accessible, 2 Bedroom, City View
More details
King Room
1 King Size Bed
More details
Room Selected at Check in
More details
8.8
364 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇺🇸
Hidalgo
9.1
August 2023
One big thing I liked about BIWA was the staff. Everyone I encountered at the hotel was accommodating, helpful, and respectful. From moving our luggages to our room, to room changes and date changes, all staff members were amazing. Just want to give Stephanie a shoutout for being responsive to my requests. It made traveling from Europe much easier.
One of the things about BIWA I noticed was the noise on the street. I understand that the hotel is on a busy street but some type of noise protector (new window/wall noise protectors) or something that could help this issue wouldn't hurt. Also, when my family and I went up to the rooftop bar during sunset time, nobody was at the bar. Not sure what that hours are listed for but I do feel like it should have been open. Lastly, the shower drainer did not drain as quickly as it should have. Overall, this did not ruin my stay and I would recommend this hotel to friends/family.
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Pizzapunx
10
July 2022
We came here for a honeymoon that was within our budget. Biwa was far better than we expected. I knew it was not a large resort on the beach. Biwa was very responsive on booking.com messenger service and offered to arrange flowers and sparkling wine in the room for our arrival for a reasonable extra cost. We where upgraded to a Suite from the standard room at no cost because of our honeymoon. The room was very nice, spacious and modern. The hotel building looks new and the pool although small, was very nice! We pretty much had it to ourselves the entire time. The rooftop bar is awesome but it's not open yet. However, they did let us go up with our own drinks and hangout up there which was nice. We also rented bicycles from them to get around which was very convenient. We visited the beach during our visit and it was full of seaweed making it unsuitable for swimming, so I'm glad we stayed in the Pueblo and not on the beach. If I ever visit Tulum again I will definitely stay here again. A huge thank you to everyone at Biwa for making this visit so personable and memorable.
Nothing at all.
🇲🇽
Chris
8.2
February 2022
The room was very clean, the staff very helpful
The hotel is on one of the bussiest streets, sometimes very noisy, if facing said street.
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Diana
10
June 2023
The cutest boutique hotel, very spacious room for an amazing price, pleasant and helpful staff. There’s a pool and a restaurant attached. Front desk reception was very helpful with laundry, bike rentals, cenote suggestions and others. walking distance to the main roars with tons of shops and bars! I would most certainly stay here for my next downtown tulum visit! 💕💕
Nothing, it was a great stay!!
🇬🇧
Suzanne
10
August 2022
Very comfortable, well designed apartment with good beds, everything clean and pleasant and new looking. Nice pool, friendly staff and great location for everything in town. Good a/c and wifi.
The kitchen equipment was very basic, a few extra items such as a peeler, colander, grater and measuring cup would be useful. There was some street noise at night, but we quickly got used to it.
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Areca
9.1
July 2023
The property was clean. Although it’s small and didn’t have the amenities like the larger hotels it still had a nice quality. The rooms are a nice size and I loved the bathroom. I liked that it is centrally located in downtown Tulum. The staff was friendly. They have bicycles or mopeds that you could rent.
It took a while to get the AC to flow properly throughout the room.
🇬🇧
Fiona
8.2
May 2023
Pool is nice, sun in the morning, shade in the afternoon. Room is very comfortable, good bed. Location is good, on the edge of the main downtown area.
Rooftop bar was one of the reasons why we booked it but it wasn't open when we were there and they couldn't tell us why or when it would be. A little overpriced for the area but wanted to feel safe and not be right next to a bar.
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Scott
9.1
February 2023
We got in late and staff welcomed us in. Then, we went to Casa Papa Rey and had a wonderful dinner (the short ribs and guacamole were incredible!) When we woke up the next morning, we had a delicious homey breakfast at the atatched restaurant then had a serene swim in the (jungle paradise) pool! Would definitely recommend this to anyone. Great value, and fun for families!
It was kinda noisy, but amenities made up for it.
🇧🇪
Yassine
10
March 2023
One of the best hotel I've stayed in. It's well located (a couple minutes walking to the main avenue) the room was spacious, bright and clean. The restaurant has a wide choice of dishes and the food is tasty. The staff members were so welcoming and helpful. I definitely recommend this place!
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Jan
10
March 2022
We had the junior suite with 2 bedrooms - 1 twin & 1 double. The ample size sitting space adjoined a spacious kitchen. All clean & a great retreat in the heat of the day. Parking outside hotel was really convenient. Staff friendly. There is a lovely pool - although we didn’t find time to use. It is about 8 min walk into central parts of Tulum. Would definitely stay here again.
As we have discovered at other Mexican hotels, kitchen facilities are furnished with minimum equipment. Barely enough to cook your breakfast - and nothing like salt, oil provided. We had to buy these and left in apartment - would be good if they were available for future guest’s use, but I doubt.
Attractions
Tankah Park
1.9miTulum
2miGrand Cenote (Gran Cenote)
2.2miCasa Cenote
5.6miCenotes Sac Actun
7.8miCenote Dos Ojos
8.8miXel-Ha
9.7miMuyil
13.7miAkumal
15.6miXotik-Ha EcoPark
23miKantun Chi Ecopark
23.3miSian Ka'an Biosphere Reserve
27.6miPalancar Reef
29.9miPlaya Palancar
30.1miMr. Sancho's Beach Club Cozumel
30.9miAttractions
Tankah Park
1.9miTulum
2miGrand Cenote (Gran Cenote)
2.2miCasa Cenote
5.6miCenotes Sac Actun
7.8miCenote Dos Ojos
8.8miXel-Ha
9.7miMuyil
13.7miAkumal
15.6miXotik-Ha EcoPark
23miKantun Chi Ecopark
23.3miSian Ka'an Biosphere Reserve
27.6miPalancar Reef
29.9miPlaya Palancar
30.1miMr. Sancho's Beach Club Cozumel
30.9miAirports
Cozumel International Airport
40miDon Tomás
Cuisines
Ambiances
Location
Features
Age restrictions
Availability
Restaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Fitness center
Air conditioning
Sun deck
Parking On Site
Terrace
Kitchen
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Patio
Kitchenware
Kitchenette
Elevator
View
Upper floors accessible by elevator
Free toiletries
Balcony
Accessibility
Entire unit wheelchair accessible
Upper floors accessible by elevator
Activities
Bicycle rental
Pool table
Bathroom
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Laundry
Common Areas
Shared lounge/TV area
Food & Drink
Coffee house on site
Kids' meals
Minibar
Restaurant
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
Baggage storage
Concierge
Invoice provided
Private check-in/out
General
Air conditioning
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Heating
Non-smoking rooms
Room service
Tile/Marble floor
Internet
Free wifi
Kitchen
Coffee machine
Dining table
Dryer
Kitchen
Kitchenette
Kitchenware
Microwave
Refrigerator
Stovetop
Living Area
Desk
Sitting area
Sofa
Media & Technology
Flat-screen TV
Telephone
TV
Outdoors
Balcony
Outdoor furniture
Patio
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Clothes rack
Fan
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Safe
Smoke alarms
Safety features
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Back massage
Beach chairs/Loungers
Beach umbrellas
Couples' massage
Fitness
Fitness center
Foot massage
Full-body massage
Hand massage
Head massage
Massage
Neck massage
Outdoor swimming pool
Public Bath
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
View
City view
View
From 15:00
Until 21:00
Guests are required to show a photo identification and credit card upon check-in
From 07:00
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 5 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 1 years
2 - 2 years
Extra bed upon request
$1 per child per day
3+ years
Extra bed upon request
$1 per person per day
The price in MXN has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cash
Mastercard,
American Express,
Diners Club,
Visa,
UnionPay
This property does not accept cash.
What are the check-in and check-out times at Biwa Tulum?
At Biwa Tulum, check-in is available from 03:00 PM until 09:00 PM, and check-out is by 12:00 PM.
Is there parking at Biwa Tulum?
Yes, Biwa Tulum offers free private on-site parking. Reservation is not required.
What's the nightly rate at Biwa Tulum?
Starting prices for Biwa Tulum are around $101. This may vary based on room categories and travel dates. To confirm rates, please provide your stay dates.
What are the room types available at Biwa Tulum?
The hotel offers a Junior Suite with Balcony, which is a suite with a room size of 861 sqft. It accommodates 4 adults and has 1 Queen size bed and 2 Twin beds. There is also a Twin Room and a Double Room with Balcony, both with a room size of 344 sqft. The Twin Room accommodates 2 adults with 2 Twin beds, while the Double Room accommodates 2 adults with 1 King size bed. Smoking is not allowed in any of the rooms.
What is there to do in Biwa Tulum?
Guests at Biwa Tulum can spend their time at the hotel by enjoying the leisure amenities provided. They can relax by the outdoor swimming pool, which is available all season, and features a shallow end. The hotel also offers beach umbrellas and chairs/loungers for guests to enjoy the nearby beach.
For guests looking to stay active, Biwa Tulum has a fitness center where they can exercise. There is also a sun deck for guests to soak up the sun.
The hotel also offers a variety of amenities for relaxation and pampering. Guests can enjoy a full-body, hand, head, couples', foot, neck, or back massage.
When it comes to dining, guests can dine at the on-site restaurant, Don Tomás. The restaurant offers a family-friendly ambiance and serves Mexican and local cuisine.
Overall, guests at Biwa Tulum have plenty of options for leisure and relaxation during their stay.
Can guests use a pool at Biwa Tulum?
The hotel has one pool available. It is open all year round, located outdoors, and is restricted to adults only. The pool also has a shallow end.
Are there restaurants located within Biwa Tulum?
Yes, the hotel has a restaurant on site called Don Tomás. The restaurant offers Mexican and local cuisines and has a family-friendly ambiance.
Does Biwa Tulum accept credit cards?
Biwa Tulum accepts credit cards for payments. Cash is not accepted as a form of payment at this hotel. Accepted credit card payment methods include American Express, Mastercard, Visa, Diners Club, and UnionPay.
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