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$393Bahia de Petempich SM 12 MZ31 Lote 14-02, Puerto Morelos, 77580, Mexico
Reservations:
+1-833-728-2041112 reviews
1/163
Water park
Spa/Wellness packages
Kids' club
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Free Private Parking
Welcome to the Hyatt Ziva Riviera Cancun All-Inclusive Resort, a 5-star paradise located in Puerto Aventuras, Quintana Roo, Mexico. Immerse yourself in luxury and relaxation just steps away from the crystal-clear waters of the Caribbean Sea. With 112 glowing reviews, this resort is a traveler's dream.
The resort offers a wide range of amenities to enhance your stay. Take a thrilling ride on the waterslide at the water park, or indulge in a spa treatment for ultimate relaxation. Enjoy beachfront access, multiple pools for both kids and adults, and complimentary WiFi. The friendly and attentive staff is available 24/7 to cater to your every need.
When it comes to dining, you won't be disappointed. The resort boasts a variety of restaurants and bars, offering delicious cuisine and refreshing drinks. From themed dinners and live music performances to room service and breakfast in the room, there's something for every palate.
With prices starting from just $393, the Hyatt Ziva Riviera Cancun All-Inclusive Resort is the perfect destination for an unforgettable vacation. Experience the beauty of Mexico, the luxury of a 5-star resort, and the warmth of the Caribbean Sea. Book your stay today and create memories that will last a lifetime.
When it's time to cool off and take a dip, our resort offers a stunning and refreshing pool area that is sure to delight guests of all ages. Our outdoor pool, located right on the premises, provides the perfect place to relax and soak up the sun. Whether you want to go for a swim, lounge by the poolside, or enjoy a refreshing cocktail from the poolside bar, our pool area is the ultimate spot for relaxation and fun under the Mexican sun.
If you're a food enthusiast, you're in for a treat at the Hyatt Ziva Riviera Cancun All-Inclusive Resort. With an array of restaurants on site, you'll have the opportunity to indulge in a variety of cuisines from around the world. Craving Asian flavors? Head to Miyako, a modern restaurant that offers delicious Asian cuisine. For a romantic evening, dine at Rue de Rivoli and savor the exquisite French dishes in a charming and intimate setting. With Italian, Mexican, Caribbean, Mediterranean, and local international cuisines also available, there's no shortage of culinary delights to satisfy your taste buds.
At the Hyatt Ziva Riviera Cancun All-Inclusive Resort, we aim to make your stay as convenient as possible. For your payment needs, we accept cash as well as major credit cards such as Visa, Mastercard, and American Express. So whether you prefer to pay with cash or use your credit card, you can rest assured that we have you covered. It's just another way we strive to provide you with a hassle-free and enjoyable experience during your stay.
Closest airports
Cancún International Airport
9.8miCozumel International Airport
26.6miWater park
Spa/Wellness packages
Kids' club
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Fitness center
Waterslide
Steam room
Beach
Air conditioning
Bar
Sun deck
Tour desk
Private entrance
Parking On Site
Terrace
24-hour front desk
Ocean view
Non-smoking rooms
Live music/Performance
Beach umbrellas
Beach chairs/Loungers
Garden view
Elevator
Playground
Garden
Upper floors accessible by elevator
Bathtub
Free toiletries
Balcony
Show 8 photos
Junior Suite with Ocean View
1 Sofa Bed
2 Queen Size Beds
690 sqft
Ocean view
Private Bathroom
Balcony
Bathtub
x4
+
x3
More details
Experience luxury and breathtaking ocean views in our spacious Junior Suite with Ocean View. With 689 sqft of stylish comfort, this suite accommodates up to 4 adults and 3 children. Enjoy the amenities including a private bathroom, balcony, bathtub, terrace, minibar, flat-screen TV, air conditioning, and more.
Show 7 photos
Junior Suite with Double Bed
2 Queen Size Beds
690 sqft
Private Bathroom
Balcony
Bathtub
Terrace
x4
+
x3
More details
Indulge in comfort and luxury with our spacious Junior Suite, offering 689 sqft of elegant living space. This suite accommodates 4 adults and 3 children, features 2 queen size beds, and is equipped with a private bathroom, balcony, bathtub, terrace, and a minibar. Enjoy the convenience of modern amenities such as a flat-screen TV, refrigerator, air conditioning, and a tea/coffee maker, while you admire the pool view from your room.
Show 9 photos
Junior Suite with View
2 Queen Size Beds
690 sqft
Garden view
Private Bathroom
Balcony
Bathtub
x4
+
x3
More details
Stay in our spacious and luxurious Junior Suite with View, featuring 689 sqft of space and accommodating up to 4 adults and 3 children. Enjoy the stunning garden view from your private balcony, relax in the bathtub, and take advantage of amenities like a minibar, flat-screen TV, and air conditioning.
Show 7 photos
Club Roof Top Master Suite with Ocean View
1 King Size Bed
1 Sofa Bed
1100 sqft
Ocean view
Private Bathroom
Balcony
Bathtub
x4
+
x3
More details
Indulge in ultimate luxury in our Club Roof Top Master Suite. Enjoy breathtaking ocean views from your private terrace and unwind in the spacious suite featuring a king size bed, bathtub, and a comfortable sitting area. Perfect for 4 adults and 3 children, this suite offers the perfect retreat for your dream vacation.
Show 9 photos
Oceanfront Club Junior King Suite - Pool Walkout
1 King Size Bed
1 Sofa Bed
690 sqft
Ocean view
Private Bathroom
Balcony
Bathtub
x4
+
x3
More details
Experience pure luxury in our spacious Oceanfront Club Junior King Suite, boasting stunning ocean views and a private terrace where you can take in the beauty of the pool just steps away. With a comfortable King size bed and a sofa bed, this suite accommodates 4 adults and 3 children, making it perfect for a family getaway.
Show 11 photos
Junior Suite - Oceanfront
2 Queen Size Beds
690 sqft
Ocean view
Private Bathroom
Balcony
Bathtub
x4
+
x3
More details
Indulge in our spacious Junior Suite - Oceanfront, boasting 689 sqft of luxury. With stunning ocean views from your private balcony and a lavish bathtub for ultimate relaxation, this suite accommodates 4 adults and 3 children, making it perfect for a serene family getaway.
Show 6 photos
Oceanfront Club Junior Double Suite - Pool Walkout
2 Queen Size Beds
690 sqft
Ocean view
Private Bathroom
Balcony
Bathtub
x4
+
x3
More details
Welcome to the Oceanfront Club Junior Double Suite - Pool Walkout, a spacious suite with breathtaking ocean views and a private balcony. Enjoy the comfort of two queen size beds, a luxurious bathtub, and a minibar, while indulging in the refreshing atmosphere and amenities of this tropical paradise.
Show 9 photos
Club Master Suite
1 King Size Bed
1 Sofa Bed
1380 sqft
Private Bathroom
Balcony
Minibar
Refrigerator
x4
+
x3
More details
Indulge in luxury and comfort in our spacious Club Master Suite, boasting a generous 1378 sqft of living space. Accommodating 4 adults and 3 children, unwind in the private bathroom, relax on the balcony, and enjoy amenities such as a minibar and air conditioning for a truly unforgettable stay.
Show 7 photos
Junior King Suite with Park View
1 King Size Bed
1 Sofa Bed
690 sqft
Private Bathroom
Balcony
Bathtub
Terrace
x4
+
x3
More details
Experience luxury with our Junior King Suite, boasting a stunning park view. With 689 sqft of space, this suite comfortably accommodates 4 adults and 3 children, offering a King size bed and a sofa bed. Enjoy amenities such as a private bathroom, balcony, flat-screen TV, and more, ensuring a memorable stay.
Show 11 photos
Junior King Suite with View
1 King Size Bed
1 Sofa Bed
690 sqft
Garden view
Private Bathroom
Balcony
Bathtub
x4
+
x3
More details
Indulge in luxury in our spacious Junior King Suite with a stunning garden view. With a private bathroom, balcony, and terrace, this suite guarantees a comfortable stay for up to 4 adults and 3 children.
Show 13 photos
Oceanfront Club Master Suite
1 King Size Bed
1 Sofa Bed
1380 sqft
Ocean view
Private Bathroom
Balcony
Bathtub
x4
+
x3
More details
Experience luxury and breathtaking ocean views in our Oceanfront Club Master Suite. This spacious suite boasts 1378 sqft of comfort, with a king size bed, a sofa bed, and accommodations for 4 adults and 3 children. Relax on your private balcony, unwind in the bathtub or take in the fresh air from your terrace. With a range of amenities including a minibar, flat-screen TV, and air conditioning, your stay is guaranteed to be unforgettable.
Show 9 photos
Junior King Suite with Ocean View
1 King Size Bed
1 Sofa Bed
690 sqft
Ocean view
Private Bathroom
Balcony
Bathtub
x4
+
x3
More details
Indulge in our Junior King Suite with Ocean View, offering stunning views of the ocean from your private balcony. This spacious suite features a comfortable king size bed, a sofa bed, and a range of amenities including a bathtub, minibar, and flat-screen TV. Perfect for a family getaway, this suite can accommodate up to 4 adults and 3 children.
8.5
112 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇨🇭
Jordan
9.1
May 2022
The staff are absolutely amazing, everybody is putting in long shifts with a smile on their face. Everyone is genuinely nice, without faking it for the tips. Shoutout to Ana for the amazing omelets for breakfast. There's an army of gardeners, pool boys, bus boys, animators, chefs etc, so you never really have to ask twice for anything. The restaurant options are substantial, we stayed 4 nights and still couldn't try all of it. The facilities are quite nice, a lot of pools, new gym, it's never really crowded and you don't need to fight for spots. Rooms are super clean and spacious with sweet balconies. It's a fantastic place, you can easily spend a week there without the need to move around. There's a daily entertainment program with tequila tastings, dancers, fitness courses, bbq and whatnot. The kids club is absolutely fantastic.
If you have a car the location is quite convenient, between Cancun and Xcaret, Playa del Carmen, Tulum. But as we didn't have one you need to get taxis (no public bus or Uber), which operate on elevated fixed prices. So once you're in the hotel, you have few options to move about. And we hit the seaweed season, so the beach was more or less unusable. The hotel did a great job on cleaning up though, doing daily rounds gathering the stuff. But if you're happy to stay at the hotel or have a car, location is brilliant.
🇺🇸
Cesar
8.2
February 2023
Pools, Room, Water Slides, Food
Beach was worn away, seaweed in and out of the water. You could not swim at the beach.
🇺🇸
Sylvia
10
July 2023
The food was excellent in every restaurant. Top steaks and a variety of foods. The staff service was excellent. Ricardo in the breakfast buffet room was always attentive and kept us filled with coffee and drinks without asking. The Nespresso cafe was perfect dri KS and ice cream and pastries. Water was always filled in our room al I ng with snacks..just amazing service here. I will definitely recommend and return!!
Only thing was the beach water was kinda had sea weed, but the staff was always cleaning it. This is mother nature doing, nothing to do with the resort.
🇺🇸
Turea
9.1
November 2022
The staff was excellent! I cannot stress enough how wonderful the staff was. Everyone was personable, attentive and friendly. The resort was extremely accommodating of my gluten allergy, and there were plenty of options for me to eat. One waiter went and sought out gluten free bread for me, unsolicited, so that I would have some before dinner. I did not feel like I had to sacrifice because I had an allergy. The food was abundant. There were plenty of restaurants to choose from and plenty of bars. The activities were nice, and there were options for exercise if you chose. The room was spacious and very clean.
Room service was a little unreliable. There were times when food arrived very late or not at all, and there was no real number to call to follow up. While I would highly recommend the spa for massages and the hydrotherapy treatment, I would not recommend the spa for nail services. They were extremely overpriced for the value and I had some questions about cleanliness and the reuse of tools.
🇬🇧
Omobosola
10
April 2022
Location was fantastic. Room size was perfect for 2. Temperature of room was easy to control Breakfast was a great buffet service with a wide selection of hot and cold food. There was so much to eat throughout the day with pop ups throughout the grounds. Staff were always courteous & helpful . Weather was beautiful. It simply was a lovely break.
Nothing
🇺🇸
Jeffrey
10
September 2023
The Hyatt Ziva Riviera exceeded or expectations. The facility was well kept, staff was friendly and the food was great.
The beach is not very good. The grounds staff does an excellent job keep the beach clean but the beach is not good in that area. We did snorkel behind the resort and enjoyed the fish. The resort could do a better job making snorkeling more accessible
🇩🇪
Jungchul
10
December 2022
What a amazing place that I ever experienced. Room condition is very good to stay two adults and twins, two years old. Facilities especially bar, restaurants and pool is perfect. Staffs are very kind and well-trained. Hotel, itself has a great comportable atomosphere for family as well as couples who wants relaxing and recharging. (I am writing this review at xxx hotel, all inclusive with 5 stars located in hotel zone and similar price per night even more modernized. But my choice is Hyatt Ziva Reviera.)
Nothing
🇺🇸
Paula
9.1
July 2022
The resort was beautiful and convenient - so many pools, restaurants and bars. The staff members were very friendly and helpful. The food was excellent and beautifully presented. Our rooms were lovely and very comfortable. We enjoyed the stretching, Zumba aqua fit classes.
Not a big deal but communications could have been a bit better. There were times that some restaurants were closed when the website said they should have been open. I think handing out a paper schedule or posting it in main areas would have been good.
🇺🇸
Maria
8.2
July 2023
Breakfast was great and dinner buffet
The Asian place food was not good but they tried They did not make none of the alcoholic drinks well example sex on the beach, daiquiri, margarita and others. It was not drinkable at all, not sure if they just people that are following a recipe on how it supposed to made but do not know how.
🇧🇪
Margaux
9.1
March 2022
excellent food and drinks: topnotch cocktails, our kids loved the slides, kids club and activities very spacious and well equipped room
although beautiful furniture and space layout, the place misses some interior decoration inside: some plants and more local art etc would do wonders…for the moment it feels very cold/business like especially the dinner restaurants. it’s also a pity you cannot dine outside i guess this comes with the climate but the room was damp the whole stay, all our clothes even the ones in the cupboards were moist, so we put everything out on the balcony during the day to dry out
Attractions
Xoximilco Cancun
7miVentura Park
9.4miSelvatica
13.9miCancun Scenic Tower (Torre Escénica)
17.7miPalapas Park (Parque Las Palapas)
18.7mi3D Museum of Wonders
22.3miFundadores Park (El Zócalo)
23miCenote Chaak Tun
23.1miKin Ha Water Park (Balneario Kin Ha)
23.5miCozumel Museum (Museo de la Isla de Cozumel)
27.1miEl Cedral
27.3miSan Gervasio Mayan Ruins
27.3miXenses Park
27.4miRio Secreto Nature Reserve
27.7miDiscover Mexico Park Cozumel
30.5miAttractions
Xoximilco Cancun
7miVentura Park
9.4miSelvatica
13.9miCancun Scenic Tower (Torre Escénica)
17.7miPalapas Park (Parque Las Palapas)
18.7mi3D Museum of Wonders
22.3miFundadores Park (El Zócalo)
23miCenote Chaak Tun
23.1miKin Ha Water Park (Balneario Kin Ha)
23.5miCozumel Museum (Museo de la Isla de Cozumel)
27.1miEl Cedral
27.3miSan Gervasio Mayan Ruins
27.3miXenses Park
27.4miRio Secreto Nature Reserve
27.7miDiscover Mexico Park Cozumel
30.5miAirports
Cancún International Airport
9.8miCozumel International Airport
26.6miMiyako
Cuisines
Ambiances
Rue de Rivoli
Cuisines
Ambiances
Vivace
Cuisines
Ki
Cuisines
Afthonia
Cuisines
Balik
Cuisines
La Parrilla
Cuisines
The Corner
Cuisines
Roots
Cuisines
Habanero
Cuisines
Off Court
Cuisines
Ambiances
Location
Water park
Spa/Wellness packages
Kids' club
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Fitness center
Waterslide
Steam room
Beach
Air conditioning
Bar
Sun deck
Tour desk
Private entrance
Parking On Site
Terrace
24-hour front desk
Ocean view
Non-smoking rooms
Live music/Performance
Beach umbrellas
Beach chairs/Loungers
Garden view
Elevator
Playground
Garden
Upper floors accessible by elevator
Bathtub
Free toiletries
Balcony
Accessibility
Upper floors accessible by elevator
Activities
Aerobics
Beach
Game room
Karaoke
Live music/Performance
Ping-pong
Themed dinners
Water park
Bathroom
Additional bathroom
Bathrobe
Bathtub
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Walk-in closet
Wardrobe or closet
Business Facilities
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Entertainment & Family Services
Babysitting/Child services
Board games/Puzzles
Entertainment staff
Evening entertainment
Indoor play area
Kids' club
Outdoor play equipment for kids
Playground
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Minibar
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Express check-in/out
Invoice provided
Private check-in/out
Tour desk
General
Air conditioning
Designated smoking area
Elevator
Executive lounge access
Facilities for disabled guests
Family rooms
Hair/Beauty salon
Hypoallergenic
Interconnecting room(s) available
Laptop size safe
Non-smoking rooms
Private entrance
Room service
Tile/Marble floor
Internet
Free wifi
Kitchen
Refrigerator
Living Area
Desk
Sitting area
Media & Technology
Cable channels
Flat-screen TV
Radio
Satellite channels
Telephone
TV
Outdoors
Balcony
BBQ facilities
Beachfront
Garden
Outdoor furniture
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Mobile app for room service
Room Amenities
Fan
Socket near the bed
Sofa bed
Safety & security
24-hour security
Fire extinguishers
Safe
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Spa
Back massage
Beach chairs/Loungers
Beach umbrellas
Beauty services
Body treatments
Body wrap
Couples' massage
Facial treatments
Fitness
Fitness center
Fitness classes
Foot massage
Full-body massage
Hair treatments
Hairstyling
Kids' pool
Locker rooms
Makeup services
Manicure
Massage
Massage chair
Neck massage
Outdoor swimming pool
Pedicure
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Waterslide
Yoga classes
Transportation
Car rental
Shuttle service
View
Garden view
Ocean view
Pool view
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
American Express,
Visa,
Mastercard,
Cash only
This property accepts cash.
What's the check-in and check-out schedule at Hyatt Ziva Riviera Cancun All-Inclusive?
At Hyatt Ziva Riviera Cancun All-Inclusive, we have arranged the check-in post 03:00 PM and the room should be vacated by 12:00 PM.
Does Hyatt Ziva Riviera Cancun All-Inclusive provide parking options?
Yes, the Hyatt Ziva Riviera Cancun All-Inclusive hotel offers free private on-site parking, and parking reservation is not required.
How much does a stay at Hyatt Ziva Riviera Cancun All-Inclusive cost?
The beginning rate for stays at Hyatt Ziva Riviera Cancun All-Inclusive is $393. Bear in mind that pricing can alter depending on room configurations and dates. For a precise figure, enter your stay dates.
What types of rooms does Hyatt Ziva Riviera Cancun All-Inclusive offer?
The hotel offers various types of suites including Junior Suites, Club Roof Top Master Suites, Oceanfront Club Junior King Suites, Junior Suites with Park View, and Junior Suites with Ocean View. All rooms have a size of 689 sqft and can accommodate 4 adults and 3 children. Smoking is not allowed in any of the rooms. The bed sizes vary and include Queen size, King size, and Sofa Bed options.
Which amenities can guests enjoy at Hyatt Ziva Riviera Cancun All-Inclusive?
Guests at the Hyatt Ziva Riviera Cancun All-Inclusive hotel have a wide range of leisure amenities to enjoy during their stay. For those looking to relax, there is a spa offering various wellness packages, including massages and facial treatments. The hotel is beachfront, allowing guests to enjoy the beautiful beach and lounge in the sun. There are multiple pools to choose from, including an outdoor swimming pool, a kids' pool, and a waterslide for added fun.
When it comes to dining, guests can experience a variety of cuisines at the hotel's on-site restaurants. From Asian cuisine at Miyako to Italian at Vivace, and Mexican at Ki, there is something to suit every palate. Other dining options include French, Mediterranean, Caribbean, American, and seafood, among others.
In addition to these amenities, the hotel also offers fitness facilities, evening entertainment, and a kids' club for family-friendly activities.
Can guests use a pool at Hyatt Ziva Riviera Cancun All-Inclusive?
The hotel has an outdoor pool.
Does Hyatt Ziva Riviera Cancun All-Inclusive have on-site restaurants?
The hotel has a variety of on-site restaurants available. The restaurants offer cuisines such as Asian, French, Italian, Mexican, Mediterranean, Caribbean, Grill BBQ, American, Pizza, Local, International, and Seafood.
Does Hyatt Ziva Riviera Cancun All-Inclusive accept credit cards and cash payments?
Yes, Hyatt Ziva Riviera Cancun All-Inclusive accepts both credit cards and cash payments. You can pay for your stay and any additional charges using Visa, Mastercard, American Express, or cash.
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