Prescott Hotel Kuala Lumpur Medan Tuanku

The room was big and exceeding my expectation. Complete with iron and its board. Work desk. Bathroom was big with space for shower and sink area that exceeding my expectation. Bed was comfy and we get bed size that fit 3 adult people. The receptionist was good and the guard allow us use maintenance lift because of many people need to wait for one lift as the other lift was out of services. The price is affordable and cheaper to compare with what we got. Parking is hard to find near the hotel but there are many parking spaces around the hotel in walking distance. But for weekday on working hours expected harder to get the parking lot.

TV Channel not much choices but still happy with it because have channel that we like. We got connecting room, so it a little bit thin wall because can hear the next room talking. But we feel sorry because our voice also quite loud.

Location and room

The staff on duty who answered the call and at reception counter on 31 December evening was rude. My wife called to inform that we will be late to check in but replied sarcastically. The access key to my room was faulty. I asked to reset and still faulty and kept me waiting outside the room despite the request to have a look. Then he changed the room without notifying me at all but gave me the access key. Tried the access key many times at the old room. Replied rudely when I confronted him at the counter and asked why I was not informed that my room was changed. No apology at all until I demanded.

The honesty and integrity of the employee applied in this hotel and this is my second times my personal belongings left out after check out in the hotel room and kept by the honest housekeeping, planning to collect it in my next stay in this hotel.

The room was quiet and all facilities in the room was running well. The Wifi is fast, bed was comfy. Even the hotel was a bit old but it is very comfortable and pleasant.

The room view was moderate but it was ok for me as I didn't looked much at the window view.

The bed and pillow is very soft and comfortable

the air-conditioned have some problem,it keep on off in the midnight,not cold and it's quite hot.It's not on timer also Water heater also not hot enough,it not function well

Mineral water served in reusable bottle. Suppose to be general mineral water bottle (disposal after use). Feel not comfortable and worry if bottle did not clean properly after used by many guest.

the staff were very friendly and they had contact to taxi drivers to help us travel

everything was very good

location is strategic but parking is hard to get. As for the room, comfy for 1-2 persons.

Nothing so far

Wifi speed was exellent.Location is good near restaurants, Sogo Mall & Quill City Mall.Room was great.Will definitely come back.

Wifi only works for one user.Other than that was great.Towels need to change,looks quite old.

Hotel got parking. I suka breakfast sedap. Staff friendly. Facilities all ok. Space bilik besar dan luas

Parking space limited. Cadar kurang bersih ada kesan2 kotor yang lama. Channel TV please upgrade ke better channel