Call for great rates
+1-833-728-20411,398 reviews
From
$7713a Dostyk Street, Nur Sultan, 010000, KZ
Reservations:
+1-833-728-20411,398 reviews
1/185
From
$77Call for great rates
+1-833-728-2041Pet Friendly
Free wifi
Air conditioning
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Kitchenette
Stay at the Best Western Plus Astana Hotel for a delightful 4-star experience in Astana, Kazakhstan. With 1398 glowing reviews, this pet-friendly hotel offers a prime location at Достык 13 А, just 6.1 km away from the city center. The hotel provides a complimentary breakfast and free Wi-Fi, and you can stay in shape with the onsite fitness center. For a truly relaxing experience, consider taking advantage of the Turkish/Steam Bath and sauna at an additional charge.
The hotel's generous amenities include air conditioning, a 24-hour front desk, non-smoking rooms, a bar, room service, a restaurant, and a terrace. Business travelers can make use of the business center, and all guests will appreciate the elevator and soundproof rooms. The Best Western Plus Astana Hotel also offers shuttle services, including an airport shuttle, for an extra charge. Whether you're traveling on business or for pleasure, the Best Western Plus offers the perfect blend of convenience and comfort.
Enjoy your stay at the Best Western Plus Astana Hotel, where you can relax in style and enjoy the many amenities this hotel has to offer. With its prime location, luxury facilities, and favorable reviews, it's an ideal choice for your trip to Astana, at a starting minimum price that makes it even more enticing.
When it comes to wining and dining, the Best Western Plus Astana Hotel has got you covered. The hotel's on-site restaurant, Emerald, offers a traditional ambiance and serves up delectable European cuisine. Whether you're in the mood for a leisurely meal or looking to savor some local and international flavors, the restaurant provides a delightful dining experience right at the hotel.
For your convenience, the hotel accepts a variety of payment methods, including Diners Club, Visa, Mastercard, American Express, and UnionPay. Cash is not accepted, so rest assured that you can settle your bills with ease using any of these popular payment options during your stay.
As for accommodations, the Best Western Plus Astana Hotel offers a range of room types to cater to different preferences. From the spacious Junior Suite and Premium King Room to the cozy Mini Double and Mini Queen rooms, each option provides non-smoking, comfortable, and stylish spaces for your stay. Whether you're traveling solo, as a couple, or with family, there's a room type to suit your needs, complete with all the modern amenities you'd expect from a 4-star hotel.
With its convenient location, superb amenities, and diverse range of room choices, the Best Western Plus Astana Hotel is your perfect home away from home in Kazakhstan's capital. Whether you're in town for business or leisure, this pet-friendly hotel ensures that your stay is comfortable, enjoyable, and hassle-free.
Closest airports
Astana Nursultan Nazarbayev International Airport
7.3miPet Friendly
Free wifi
Air conditioning
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Kitchenette
Soundproof rooms
Elevator
Room service
Restaurant
Terrace
Upper floors accessible by elevator
Free toiletries
Bidet
Private Bathroom
Executive Suite with King Bed - Non-Smoking
1 King Size Bed
645 sqft
Private Bathroom
Minibar
Flat-screen TV
Air conditioning
+
Indulge in luxury with our spacious 646 sqft Executive Suite, featuring a plush King-size bed, elegant private bathroom with free toiletries, and air conditioning. Perfect for 2 adults and 1 child, with no smoking allowed.
Junior Suite with King Bed - Non-Smoking
1 King Size Bed
645 sqft
Private Bathroom
Minibar
Flat-screen TV
Air conditioning
+
Indulge in luxury in our Non-Smoking Junior Suite with King Bed, featuring 646 sqft of space, air conditioning, and a private bathroom with free toiletries and a bidet. Ideal for 2 adults and 1 child.
Premium King Room with King Bed - single occupancy - Non-Smoking
1 King Size Bed
475 sqft
Private Bathroom
Minibar
Flat-screen TV
Air conditioning
+
Relax in our spacious Premium King Room, featuring a luxurious king-size bed and a private bathroom with free toiletries. Enjoy the comfort of air conditioning and the convenience of elevator access to upper floors.
Apartment with King Bed and Kitchen - Non-Smoking
1 King Size Bed
755 sqft
Private Bathroom
Kitchenette
Microwave
Minibar
+
Stay in our spacious non-smoking apartment with a king bed and a fully equipped kitchen, spanning 753 sqft with amenities like free toiletries and a bidet. Perfect for 2 adults and 1 child, with easy elevator access to upper floors.
Mini Double Room with Two Single Beds - Non-Smoking
2 Twin Beds
260 sqft
Private Bathroom
Minibar
Flat-screen TV
Air conditioning
+
Discover the cozy Mini Double Room with two single beds, perfect for 2 adults and 1 child. Enjoy the comfort of air conditioning and a private bathroom in this non-smoking space.
Mini Queen Room with Queen Bed - single occupancy - Non-Smoking
1 Queen Size Bed
235 sqft
Private Bathroom
Minibar
Flat-screen TV
Air conditioning
+
Our cozy Mini Queen Room is perfect for a comfortable stay, featuring a queen bed, air conditioning, and free toiletries in a non-smoking environment. Ideal for single occupancy, it accommodates 2 adults and 1 child, offering a relaxing stay in 237 sqft of space.
Queen Room - single occupancy - High Floor/Non-Smoking
1 Queen Size Bed
270 sqft
Refrigerator
Air conditioning
Tea/Coffee maker
+
Enjoy the spacious 269 sqft high floor Queen Room, perfect for a single occupancy with a luxurious Queen size bed and air conditioning. Ideal for 2 adults and 1 child, this non-smoking room offers comfort and convenience for your stay.
8.2
1,398 reviewsFrom
$77Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇰🇿
Alexander
9.1
9.1
First of all - location is brilliant. Bayterek monument is just in one block, and Nurzhol bulevard, too. A lot of restaurants, caffees and trade centers here. Starting from normal and up to exclusive shopping. 2,5 kms to Astana Opera, Botanic Garden, Central Park and Khan Shatyr area. Breakfast, pesonnel, services were awesome!
Traffic issues during morning \ evening hours are awful. We late to the Opera for 10 minutes due inability to order taxi for less than 20 minutes to wait. So we preffered to reach Astana Opera by walk. Take traffick jams in account! Mess in documents. We were in need to split bill as paid. Reception forget about it and we didn't control. CHECK YOUR OFFICIAL DOCUMENTS FOR REIMBERSMENT CAREFULLY!
🇰🇿
Amanbyek
8.2
8.2
Boy (on reception) did not know kazakh. Asked question in kazakh, replied in russian. I think person which works reception (in Kazakhstan) have to know at least kazakh and russian languages together. It was very discomportable.
🇺🇸
Matthew
9.1
9.1
Great location, comfortable spacious rooms, especially premium rooms with king-size beds. Friends in the double rooms with 2 twin beds had much less space. Hotel can call a taxi, as they are difficult to impossible to flag down on the street. Even better, download the YANDEX GO app, which works like Uber.
Additional 5% tax beyond the total price quoted on booking.com. The tax was never mentioned on booking.com.
🇸🇪
Anna
8.2
8.2
Central location. Comfortable room. Comfortable bed. Good water pressure in the shower. Convenient little fridge. Helpful reception. Exceptional bartender who helped us with a bit of everything, besides coffee and room service. Like a hotel manager.
Room cleaning all day long. Knock at the door at 8 pm with a cleaning offer kinda awkward. So-called "free wifi" that requires you to consent that your personal data is given to the service provider and agreeing that they can spam you. No thanks! Breakfast was good on Saturday and Sunday when we arrived. Next days the kitchen was recycling hot meals left from the weekend, like hot meat dishes, leftovers of cheese, salami and bread. Omelette and fresh vegetables were good though.
🇳🇱
Silvia
9.1
9.1
The hotel is close to Bayterek tower, so it´s right in the city center. The staff was super friendly and helpful. The restaurant in the ground floor had really good food and the staff super friendly. I arrived late in the night and the hotel organized the transfer.
The room was not clean during my stay, as it seems the cleaning service only worked in the morning. It was only 2 nights, so it was fine, but still would be good that they inform the guests about this.
🇵🇱
Adam
9.1
9.1
Huge and comfortable room. Very nice staff. Good restaurant. Excellent location. Proper relation price & quality.
No internet during all evening and night. Breakfest just acceptable. Difficult communicarion before check in. I could not get information about possibility of eraly check-in.
🇫🇷
Mathieu
8.2
8.2
The location and the price.
The fact that foreign bank cards seem not to work - which is very frustrating. It serms they only have a Kaspi.kz terminal and we are surprised paying is an issue, considering that Best Western is an international chain, and when you choose that chain, you expect good standards. The sound insulation is poor and we could hear cleaning ladies loudly from early morning in the corridors. The bathroom smelled constantly bad (probably the pipes). Breakfast was fine but a bit disappointing. Communication through Booking is slow and incomplete.
🇺🇸
Cheryl
9.1
9.1
The staff here are excellent. They provided the best service that we've had in all of Kazakhstan, which is saying a lot since we've stayed at a dozen or more hotels in the country. The location can't be beat. It is in the heart, the very center of the city. The breakfast was extensive.
The hotel is showing its age. The facade on the bathroom had come off and was taped on in places. There was paint flakes at the front of our door on the floor. The wifi is extremely slow. We couldn't stream at all. There were no English channels at all on the TV.
🇦🇹
Stepan
9.1
9.1
I really liked the room. Staff was ready to help, very kind and polite. Everything was nice. WIFI connection worked in weird way with my laptop, however, the IT guy was very helpful and we quickly solved the problem.
Soundproof could be better. The choice of tea was not the best in my room, but other things were great.
🇬🇷
Χάρης
9.1
9.1
The location was near to Bayterek. There were cofeeshops, supermarkets, restaurants nearby. Astana is very extended and the use of a taxi is a necessity. The room was very nice, spacious comfortable, also the bathroom was OK. Breakfast was very good, plenty of thinks, coffee. Everythink was very good. The staff was helpfull and informative.Pleasant stay
Airports
Astana Nursultan Nazarbayev International Airport
7.3miAirports
Astana Nursultan Nazarbayev International Airport
7.3miEmerald
Cuisines
EuropeanAmbiances
TraditionalPet Friendly
Free wifi
Air conditioning
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Kitchenette
Soundproof rooms
Elevator
Room service
Restaurant
Terrace
Upper floors accessible by elevator
Free toiletries
Bidet
Private Bathroom
Accessibility
Upper floors accessible by elevator
Activities
Pool table
Bathroom
Bathrobe
Bidet
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Linens
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Ironing service
Laundry
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Outdoor play equipment for kids
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Minibar
Restaurant
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Express check-in/out
Invoice provided
Private check-in/out
General
Air conditioning
Convenience store on site
Designated smoking area
Elevator
Family rooms
Hair/Beauty salon
Heating
Hypoallergenic room available
Mosquito net
Non-smoking rooms
Pet Friendly
Room service
Smoke-free property
Soundproof rooms
Internet
Free wifi
Kitchen
Dining table
Electric kettle
Kitchenette
Microwave
Refrigerator
Stovetop
Living Area
Desk
Sofa
Media & Technology
Flat-screen TV
Telephone
TV
Outdoors
Outdoor furniture
Terrace
Physical distancing
Cashless payment available
Contactless check-in/out
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Safe
Security alarm
Smoke alarms
Safety features
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Spa
Back massage
Fitness
Fitness center
Foot massage
Full-body massage
Hand massage
Head massage
Massage
Neck massage
Sauna
Turkish/Steam Bath
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Shuttle service
From
$77Check-in
From 14:00
Check-out
From 00:30
Until 12:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
There's no age requirement for check-in
Curfew
Come and go whenever you want
Parking
Parking may not be available
Reservations
Call us for our best daily rates
+1-833-728-2041Children and beds
Child policies
Children of all ages are welcome.
Children 13 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Extra bed upon request
$19 per child per day
3+ years
Extra bed upon request
$19 per person per day
The price in KZT has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cards accepted at this property
Diners Club,
Visa,
American Express,
Mastercard,
UnionPay
This property does not accept cash.
When are the check-in and check-out times for Best Western Plus Astana Hotel?
For Best Western Plus Astana Hotel, you can check in after 02:00 PM and the check-out deadline is 12:00 PM.
What's the nightly rate at Best Western Plus Astana Hotel?
Best Western Plus Astana Hotel's room rates start around $77. Rates, however, may vary depending on room choices and stay period. Please provide your dates for real-time prices.
Which room categories can I book at Best Western Plus Astana Hotel?
The hotel offers a variety of room types including Junior Suites, Premium King Rooms, Apartments, Mini Double Rooms, and Mini Queen Rooms. All rooms are non-smoking and can accommodate 2 adults and 1 child. Bed sizes range from King to Twin and Queen, with room sizes varying from 237 sqft to 753 sqft.
How can guests spend their time at Best Western Plus Astana Hotel?
Guests can spend their time at Best Western Plus Astana Hotel enjoying a range of leisure amenities. They can relax and rejuvenate in the Turkish/Steam Bath, sauna, or the fitness center. For unwinding, the terrace offers a tranquil setting. The on-site restaurant, Emerald, provides a traditional ambiance and European cuisine, offering a delightful dining experience without having to leave the hotel premises. The 24-hour front desk, room service, and air conditioning ensure convenience and comfort during the stay. For those who prefer a bit of pampering, the hotel provides free toiletries and a bidet in the private bathrooms. The pet-friendly policy also ensures that guests can bring their furry companions along for their stay.
Is there an in-house restaurant at Best Western Plus Astana Hotel?
Yes, the hotel has a restaurant called Emerald which offers traditional European cuisine. Therefore, the hotel does have on-site restaurants available.
What methods of payment does Best Western Plus Astana Hotel accept?
Best Western Plus Astana Hotel accepts payment through a variety of methods, including Diners Club, Visa, Mastercard, American Express, and UnionPay. However, cash payments are not accepted at the hotel.
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