Kempinski Hotel Aqaba

Location, pool & beach, breakfast and the hotel site as auch are great!!! The room with the balcony are all white and reminds one of a cruise ship.

The hotel is great BUT why do one has to pay extra for the sauna and the steam room???? It should be part of the gym like anywhere else on the world….

I have just arrived home from my vacation in the Kempinski hotel in Aqaba. The positives of this hotel are endless! i've been in a lot of hotels in Aqaba and around that area, But I have never seen a hotel with such a great experience from the rooms of how clean and luxury they are and the Seaview was the cheery on the cake! and the experience was the most luxurious and good tasty dinners i've ever seen especially in a hotel. Moving on to the staff, I give all of the staff members a solid 10/10! especially from a really nice lady was working in the Olea restaurant, Her name was "Daisy" every time me and my family saw her she was always greeting us with her smile and her kindness! she made are evening dinner a really great and unforgettable. She's the main reason from the the many reasons that i'm typing you this recommendation. hope she sees this recommendation because she's the best and deserves the best! Really god bless her! And i'm really upset that my vacation ended so quickly in the Kempinski hotel. i'm looking forward to get back for another vacation to this hotel any time soon. Aodai Bdarni

Nothing, Everything was on point!

The staff - especially the staff at the breakfast, they must be among the nicest and most wonderful people we met in Jordan or on anyone of our travels. Keep up the good work. They made us our baby daughter have so much fun, love and laughs Everything we needed was met with utmost respect and effort. Even when we needed a tool to repair our stroller, or the light of the fire detector above our bed to be turned off. The broken baby crib as replaced the same night.

The initially provided baby crib was not safe for a 9 months old baby, but we immediately got a new one which was great.

breakfast is fantastic. restaurants on site are good and the lebanese one exceeds expectations. room is large but the white furniture is a bit sad and worn out. the view is quite pretty. pools and the beach gear are in pristine conditions. staff is kind but often disorganized and slow. the entrance hall is majestic and welcoming and there are real marble lined stairways to the rooms (of course there are elevators). the Trinitae toiletries are a lush plus. The bed is king side and comfy.

the beach is quite noisy due to the multitude of small "glass" boats with loud pumping music + speed boats and all that sort. The beach unfortunately must be combed daily for tons of littering that are generated outside the hotel and getting washed onshore. The beach team is quite good at this but the general impression is a bit sad (not the hotel's fault at all). Scuba and snorkeling are not possible directly from the hotel -> you will need a specific boat transport.

The level of service is higher than usual! The employees were kind and generous and had a high sense of service, The cleanliness in the hotel was above normal, the food in the dining room was simply delicious, clean and arranged in an excellent way. The service at the pool was amazing, an employee went around with cold towels and distributed them to the guests to cool themselves down, in addition to that, another employee went around and cleaned the sunglasses for the guests. The room service was excellent, 3 times a day they would check the rooms if something was missing. I’m speechless, was amazing 🤩

Nothing, everything was incredible! ☺️

Beautiful hotel with everything working just the way a five star hotel should – fast courteous check-in with the type of personal service that is hard to find these days, beautifully appointed rooms with stylish bathrooms with both shower and bath, and every modern amenity, gorgeous outdoor pool area with heated jacuzzi, shallow sunbathing pools, huge rectangular pool for swimming lengths and a swim-up pool bar, which made great cocktails. The hotel also had a private beach and its own dock for boat tours. They offer their own snorkeling, diving and watersports, so you don’t need to book with an outside operator. One lovely touch was the sunglasses cleaning service where a waiter with a tray of cleaning products went around the sunbathing area and offered to clean your glasses for you! The hotel restaurant offered a marvelous buffet breakfast and they had very tasty dinner restaurant (Rehan Lebanese Cuisine). We also tried out the massage services and the masseuse was excellent and reasonably priced for a five star hotel. The pool area was fairly crowded but it was summer so that is probably to be expected and despite this, service was on point and everything was cleaned constantly. Excellent management of all common areas, outside and inside. Another nice touch was the friendly doorman who was able to assist us with taxis and when our independent tour was running late, and who plied us with cold water bottles for our trip to the desert. We only stayed one night yet he remembered our faces and always had a nice word to say to us - such an asset to the hotel to have helpful and friendly staff who make you feel truly welcome.

The hotel is luxurious and comfortable, the swimming pools are amazing with a warmed pool for children. Private beach is very clean and nice, even its sand! The staff were very kind and friendly especially during breakfasts. Free car parking is available and you can park by yourself.. 20 meters far from the entrance. The hotel location is great and is close to everywhere!

The breakfast is fair to good, it can be better. We stayed there for 5 nights and the breakfast was pretty the exact same! The furniture is a bit old, the balcony is very dangerous for children "there is a sign that warns about that" but yet it is!

the hotel is convenient and awesome, the staff are friendly, they are eager to help

I didn’t like the food system, although our stay was HB but the dinner is not really free, the meals you like are usually required extra payment

This is a spectacular hotel. We were in a premium room with a view of the Red Sea and it lived up to expectations. The room was fabulous, the staff were incredibly helpful. The pools were wonderful, as were the bars and restaurant. One minor issue (bath/shower mixer tap was stuck) was fixed within an hour. The beds were comfortable, although they werent the best I have ever been in so certainly no complaints but it got a smile rather than a big smile! It was so nice, we didnt leave the hotel, although next time we would venture into Aqaba itself which looked nice.

Nothing we didnt like. I would love to return!

Breakfast was excellent with long hours and wide variety

The border agent that they recommended charged us 35 USD per person for the border crossing and taxi to/from the hotel ( less then 10 min drive). We were 4 people so a total of 140 USD. Although I asked him before the trip fork the total cost, He ‘forgot’ to mention that there will be an extra charge of 19 Jordanian dinar per person if we stay in jorden for only two nights. I didn’t like the last minute at the border surprise and thought that it should have been covered by the high cost per person we paid.