Good onsen with indoor and outdoor bath. The self-reservation system was working for us, while we not always were getting in in time we wanted to, eventually we always able to (you check card at onsen entry says "available", you flip a card to "occupied" and write time on the board until you planning to use it, 50 minute max) and it is all yours. The dinners and breakfasts were fantastic. It is traditional dinner, you got about 8 different courses, some cold some hot. While we did not like 100% of courses we had all of them were excellently prepared and served, just not everything was up to our taste (turns out I do not really like horse meat sashimi :) ) The meal room is private, and view is gorgeous. Service was to top notch. Wear yukata to dinner for extra point! We got large basket of really good local apples at check in as a gift and there was green tea and sweets in the room as well.

Keep in mind, breakfast hour is a bit late so we had to skip 2 out of 3 times, but since its not a self served buffet no surprises here. Same for dinner, 6 and 6:30 PM is your only choices.

An amazing full Ryokan experience and a full 10/10 from me. As a foreigner who hasn't had a previous Ryokan experience, not too sure what to expect. But the rooms were extra spacious and comfortable, the staff were exceptional in their service and friendliness, the dinner and breakfast food was really good and generous, the private onsen on a first come first serve basis worked well without fuss and we had the opportunity to try out all 3 of the onsen, with our absolute favourites being the outdoor ones overlooking the Japanese alps. Gorgeous. The onsen themselves were modern and very beautifully done. There were small touches like snacks in the room, a full tea set with green tea, iced water. There was private toilet and sink in the room with baths shared. Beds are very comfy for me and I slept well.

Nothing at all. If I had to nitpick, having drip coffee in the room might be my suggestion to add.

The hosts and staff were unfailingly helpful, welcoming, gracious and considerate. The futons were more comfortable than others we have had. The ability to use the baths privately and the ease of access to them was marvelous. The food was delicious, interesting, beautiful and presented thoughtfully with true hospitality. So much wonderful food! We could not finish most meals. With a rental car, the location was a perfect balance of a quiet, relaxing village setting and good access to terrific sights for touring and exploring.

This was the absolutely best service I received from a hotel in my life. Because of a typhoon, we were 6h late for dinner and the check in. The staff was patient enough to serve us dinner, wait for us to finish, show us the onsen facilities and our room. It was midnight, yet they waited for us! They even took us to the city the next day and rescheduled breakfast and onsen opening time, so that we can enjoy our stay despite of the whole drama with getting there. The onsen themselves were amazing - all of the three onsen had different character and charm and you book them for 10-50min and enjoy them in complete privacy. You bekomme your own beautiful ukata! It is very comfortable and with extraordinary design. It was altogether extremely delightful experience - warm water, traditional Japanese architecture and amazing hospitality! The soba in the dinner and the dessert were very delicious. The breakfast was also awesome with nice view of the garden. Room was nice and specious. Sleep on the floor was more comforts than expected, the bedcover was very soft and pleasant. Loved my stay and would recommend it to anyone who is looking to relax and unwind in a traditional Japanese setting :)

Well, this is totally our fault, but good to keep in mind: We hot confused where this hotel was. We thought we booked a Ryokan in Takayama (the city), but it was in Takayama (the village). It is 200km difference, so keep it in mind.

Beautiful and peaceful traditional Japanese style ryokan. The ryokan is surrounded by beautiful mountains and nature giving such a wonderful relaxing feeling and view. The room was so comfortable and spacious, we were so pleased. We loved how the staff took care of us, even prepared special gifts for our honeymoon : fresh local grapes and delicious Nagano apples. We particularly loved to dress in yukata, enjoyed the wonderful food and relaxed in the several thermal baths, even some private onsens ! The staff organized a complimentary shuttle to take us from and to the train station so it was an excellent stay and so convenient you reach.

Nothing, all was perfect

the property sits close to the alpine mountains of within Nagano. It has lots of private bath with a 50 min limit first come first served system. The place is amazing, the staff were ultra hospitable and they make sure you are comfortable. Some of them can converse in English. The bath that is out in the open with view of sunset and mountain was the only one we tried but it was definitely the highlight of our stay. There is dinner and breakfast that they serve for all guests. We are wowed by the care and quality of food served. We felt like it was almost a fine dining experience. We were so full after eating. The room we were in (Madarao) is hugggeee with all the stuff you need such as private toilet, sink, mini dining space, separate room, closet, private courtyard… we felt that we should stay longer! They even gave us a parting gift (bag of sweet apples) which we appreciate so much. They are quite juicy!

Need private transport to be arranged from suzaka or obuse station. I think the ryokan can offer this as an add on from the booking so they can also be compensated for their time and effort for doing this.

Warabino team was simply amazing. Everyone is very kind, gentle and proactive. They gave us a ride to and from the train station. That's an important point considering the distance from downtown. We had both meals, breakfast and dinner, with them. All we tasted was fantastic. The possibility to turn the public bath into a private Onsen when there isn't someone using it, it's another differential. The futons was soft and we had a good night sleeping. The heating in our room was the right way too. Surely we'll come back.

This was by far the best Ryokan experience that we've had in Japan so far. Incredibly friendly staff, great location with beautiful bathing facilities and very very tasty food (I still feel bad about the horse meat though...). What more could one ask for? Admittedly, it's a bit off-track if you don't have a car, but they offer a shuttle service to the next station (Suzaka, not Suzuka ^^) so it worked out fine even for us. Thanks for having us, we'd gladly come back.

Nothing. ^^

We were so overwhelmed by the wonderful classic Japanese breakfast and dinners.A dream fulfilled! The staff so kind and generous with their help at the hotel and the use of the onsens, the room, and the surrounding area. We were picked up by a wonderful man on their staff at the train station and we even received help to go to the snow Monkey National Park!

I loved everything- my son and I thoroughly enjoyed the classic Meals,the very helpful staff, and thr extra help we received; it was so much appreciated!

Lovely traditional Japanese Ryokan in the rural hills near Suzaka. Great place to relax and unwind in the onsens on the property. Can reserve the onsen for 50 minutes at a time. Really lovely friendly staff who are very willing to help with any queries. Traditional Japanese meals for breakfast and dinner were a great experience!

Quite rural which made it tricky to find anywhere for lunch but there were snacks available to buy at reception.