Ambassador Suite Hotel

Everything about this hotel was perfect. The room we had was really lovely. Great balcony, comfy beds and it was spotless, plenty of storage. The rain shower was fab. The cleaner was amazing, she worked so hard. The pool was a really lovely size, lots of sun beds and shade. The prices at the bar and bar snack were really reasonable. Staff really lovely and friendly. Breakfast was fantastic. My son loved the pancake machine. Plenty of choice and all really fresh. The Water machine was great to fill our bottles up.l for the day. Location is brilliant 15 minute walk to the centre and really close to the lake. We have booked to go again next year. We booked out transfer though the hotel which was so easy. It was perfect thank you so much.

There wasn't anything we didn't like.

The hotel is in a great location just a short walk from the shops and bars of Riva. The hotel itself is a little dated but the rooms are spotlessly clean and well appointed (ours had a really comfy beds, a smart Tv, walk in wardrobe and a decent sized fridge and bathroom with a bath/shower as requested). Our youngest daughter was in a wheelchair and there was an extra bed in our room which made it tight getting in with the wheelchair but apart from that we could get about just fine. The hotel puts on a great breakfast spread and you are never short of choice. The staff are really polite and helpful and made us feel exceptionally welcome throughout our stay. big shout out to the cleaners/maid service - honestly every time we walked back in the room it smelled wonderfully fresh and clean. The prices at the bar are very reasonable and having a nice aperol or beer at the pool or in the hot tub was a treat.

Being very picky and only because we had a wheelchair user, the route to the pool/garden could do with a ramp. we could still get her up the 6” lip at the doorway but coming down required some concentration. That is really the only thing - we loved our holiday here and will surely return.

- value for money - we booked bacis room, it was really extremly clean and comfort, in general nice room - great breakfast - all the information available that a tourist need at one spot, even weather report for each day - possible to join to organized evenst, for example: pasta evening... - fo a three star hotel; vide range of services that hotel provides, if there is a bad weather you really can do a lot in this hotel according to services

- nothing

Bed very comfy. Good shower pressure. Good storage. Nice seating areas inside and out. Great kids play equipment, including trampoline and bouncy castle. Lovely pool. Staff very friendly. Airport transfer useful.

No gluten free lunch options or beer. Sunbed cushions were grubby, needed replacing. Balcony needed a good sweep.

Breakfast was very good. Lots of choice and plentiful. The location of the hotel is a good 20 min walk from the centre but the hotel has free bikes which is a great way to get around and explore the area for free.

Bed covers had stains on. But as soon as pointed this out they was changed. I’m sure the sheets were clean but seeing big stains just isn’t pleasant.

Comfortable and clean rooms. Polite and helpful hotel staff, very good breakfast, large parking lot, good location, close to the lake, restaurants and bars nearby, not far from the city center. Pool on site. Possibility to rent bicycles. We highly recommend.

ok

The room was very comfortable with plenty of space. The breakfast selection was wide with plenty of choice. Location was about a 15 minute walk into the centre of Riva, meaningt he hotel itself was peaceful

Comfortable room for a one night stay. Room was clean. Excellent breakfast. Free parking. Had bikes, self laundry, and pool available, although didn’t use any of them.

Not the most convenient location for the Riva del Garuda center, but should be fine for people with a car planning outdoors activities.

Truly wonderful hotel. Location, facilities, gardens, staff, food are all perfect. Possibly the best hotel we have ever stayed at. Very sad to have left.

Nothing. It is perfect

Breakfast was good, continental style had lots to choose from but no sausages or bacon lol

The rooms had been updated and could see they had been refurbished but the reception could have been a bit more modern.