Smart Hotel Central

I love this hotel and will be back with my family later. After a long, long, day at the airport (canceled flight), I reached to the smart hotel. The nice staff, she upgraded my room to make my day. Thanks for her, in addition to the comfort bed, I slept almost 10 hours :)) . The location is super, room is very fashion and cozy.

Had a few difficulties with phone and lights, but could figure this out after few try-and-error. Also, just once I arrived, the room was a bit humid, but when open the AC it is gone. Other than that it was an enjoyable to find this hotel.

The best thing was the location as it is very close to the train station and busses from airports. But in overall the area is not very safe and conforting. We really liked staff. They were friendly and tried to help in all possible ways. The bed was superb, no problems.

We didnt like how the room was planned, strange planning. Also, there were a lot of flying dusts. TV is outdated, no possibility to stream from you phone or pc. There was no normal work table. No cafe restaurant or where to drink coffee or coctails and relax. Also, the water stream was very weak... but if you take the nose off the water stream is perfect, so they just need to change it. But in overall all is good and working, but i dont think its worth the asking money. And it says 4 stars, but i dont think they are close to four stars...

I liked everything from the location to the design of the room. The staff was wonderful.

I did not like the reviews of other people that this hotel is not safe from the point of view of thieves..

The hotel is close to the station, so handy if you need that proximity. also conveniently close to the Metro(2 lines). This is a new rebranded hotel which was completely refurbished and opened in Jan 23. The rooms are small and stylish and well planned out. excellent bathroom. everything is new and spotlessly clean. the bed was comfy. the double glazed windows insulated any street sounds. the big winner was the staff. highly professional, attentive and friendly staff. Tiziano was a stand out - I’ve stayed in many top five star hotels, and have never had service which surpassed this guy! there are two excellent restaurants close by which the hotel recommended. I’ll definitely be back.

everything was great.

Beautiful and comfortable room. Good location.

When it's a four-star hotel it would be nice to have slippers and free water in the room.

Great hotel very close to Central Station. Staff were very friendly in particular Matteo, who really made us feel welcomed and helped us a lot.👏

In my opinion, it's a very good choice for people who want to visit Milan for shopping 🛍 😀 .the hotel is confortable, very strategic location very near to the station 🚉 & bus . All staff was very helpful & pleasant special the tallness gentleman with glasses in the réception.

the flow of the shower is not well regulated, it is too hot to shower, and there is a risk of burns, in addition to take the shower you have to waste tons of water just for 5min of shower if not to have the mixture lukewarm.

The hotel is perfectly located just next to Milano Central Metro station. The staff were really nice and helpful. The neighborhood was lovely and close to almost everything. Highly recommend..

Unfortunately, they don't put complementary drinking water in the room. You'll have to use the minibar and pay for it or you can walk for 5 minutes and get some water with snacks from a close by grocery store.

Front desk staffs are really kind and always smiling and efficient. Near from Milano centrale station, so you can store your bags at hotel and you go for sightseeing. There are many restaurants and supermarkets around the hotels. I will stay the hotel again when I visit Milano. Our room was 8F floors, quiet and clean.

Hotel is really close to main city atractions; Scala, Duomo, Bosco Verticale…you can go by walk. Room is super clean and modern, but the best off all is staff at the reception. We Had some reservation problems becouse of our fault, and the figure a way to resolve it. Thanks once more!! Definitly will come back again.