Hotel Genziana

The hotel is situated just in the heart (really heart!!!) of old Genova. All the main sightseeings are in couple of minutes walkable distance. You can leave and come back to the hotel using a new pass every day! There was a labyrinth of ancient narrow streets so you can feel like the medieval citizen. The personnel is really helpful and friendly. They were always ready to help and and give a piece of advise about everything. For example, I got a tip from one of them about free beach inside Genova and the fastest way to get there (For those who are interested: it is the very beginning of Corso d'Italia, take bus No 20 from Piazza di Ferrari)))))). There were no breakfasts in the hotel but for me personally it was ok. The room was clean and it was cleaned daily. The frige was in the lobby.

Two things I didn't like. 1st - no air conditioner in the room (at least my didn't have, may be others do). When you stay in summer the temperatures run rather high and after staying outdoors you want some cool air in the room where you sleep. But there was a fan-stand. And 2nd thing derives from the 1st one - the windows should have stayed open all the time and much noise comes from the outside, especially it is unpleasant late at night and veeery early in the morning (sounds come from garbage truck). But it was only in the room which faced the front door. And one more thing, for me it was ok, but for somebody it may be essential: you can not get to the door of the hotel by car or by taxi - the steet is really narrow.

The staff was great, and it was very clean.

But the glass walls/door in the shower in our room had been broken, and the drain didn’t work well, so it was hard to keep the room from being flooded by the shower. If you want to buy drugs or sex, you just have to go to the streets immediately surrounding this hotel. Unfortunately, it sounded like the drug dealers had a loud party every night we were there just below our window, which echoed loudly, which meant we had to close the window for quiet. Except for that, the location is fantastic!

It was very clean and confortable The personel was nice and the reception was open 24/24 It's in the heart of the old city, so it's close to all tourist attractions, very nice restaurants and caffees and the marina

Not really a negative, but the streets in the old city are very narrow and it feels like a labrinth which makes the hotel hard to locate A little noisy during the night

Great staff, Great room, Friendly staff couldn’t ask for much more, kept clean.

The area is okay after a 50m walk, if they could deal with the people directly out the front of the hotel it would be perfect.

Staff were really friendly and hotel was small but well kept and great value for money. Location was great for touring the city and was close to everything. The hotel is in the middle of Genova however at night isn’t ideal for women travelling alone because of the small alleyways surrounding the hotel.

- staff - location - A/C

- The room could use more light, it was a bit annoying to turn on 3 separate lights to light the room. - Breakfast rules could be better explained, since some items are included, other not. - shower was not perfect, so water went out

The room is renovated nicely. It’s a very central location in the city.

The alleys leading to the hotel are a bit sketchy. The bathroom had a tiny window that didn’t fully close and the cold ac air kept escaping.

Staff was really friendly! Thank you!!

We've had shower in the room so the room smell really bad because of it. Everything else was good:)

Its location and the fact that its close to restaurants, bars andthe fity center

The ally to reach the hotel, it is very dangerous at night

Everyone was so helpful and kind! Location is excellent. If they weren’t fully booked we would happily extend our stay! Highly recommending this hotel. 🇮🇹