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7.4

196 reviews

Novotel Surabaya Hotel

Novotel Surabaya Hotel

Jl. Ngagel 173-175, Surabaya, 60246, Indonesia

Reservations:

+1-833-728-2041

Choose dates to view prices

Restaurant

Outdoor swimming pool

Free wifi

Room service

Fitness center

Air conditioning

Sun deck

Terrace

Novotel Surabaya Hotel

Welcome to the Novotel Surabaya Hotel, your next favorite escape in the vibrant city of Surabaya! This delightful 4-star hotel is conveniently situated just 5.3 kilometers from the bustling city center, making it an ideal spot for travelers seeking both comfort and accessibility. With prices starting from an incredibly affordable $28, you'll find that luxurious living doesn't have to break the bank. Nestled on Jl. Ngagel 173-175, you're just a short drive away from discovering the rich culture and sights of Indonesia.

Start your day with a sumptuous breakfast before diving into an array of activities the hotel has to offer! Take a refreshing dip in the outdoor swimming pool or let the little ones splash around in the kids' pool while you soak up the sun on the terrace. For those who can’t resist a bit of exercise, the fitness center is at your disposal – for free! And when it's time to unwind, kick back in the garden or enjoy your own little picnic amidst the greenery, all while experiencing the wonderful garden views.

With over 196 reviews, the Novotel Surabaya comes highly recommended by fellow travelers who have genuinely enjoyed their stay. Enjoy top-notch amenities such as free Wi-Fi, room service, and air-conditioned rooms – perfect for relaxation after a day of adventure. The welcoming 24-hour front desk is always ready to assist you, ensuring that your stay is as comfortable as it is enjoyable. Whether you're traveling for business or pleasure, Novotel Surabaya is poised to make your visit unforgettable!

The culinary experience at the Novotel Surabaya Hotel is not to be missed! With the on-site restaurant, Janggala, you can indulge in delicious Indonesian cuisine that will tempt your taste buds and leave you wanting more. The ambiance is family-friendly and modern, creating a warm environment perfect for a meal after a day of exploring. Whether you fancy a hearty breakfast to kick-start your day or a sumptuous dinner filled with local flavors, Janggala has something to satisfy every palate.

After savoring delightful dishes, immerse yourself in leisure at the hotel’s remarkable pools! Adults can retreat to the serene outdoor swimming pool designed just for them, while kids can enjoy their splashes in the designated children’s pool. Picture yourself lounging poolside, basking under the warm sunshine or joining the kids in their exuberant frolics—all while convenient towel service keeps your comfort in check. It's a perfect way to unwind and soak in the splendor of your holiday without ever stepping outside the hotel grounds.

Finally, if adventure calls, the hotel is the perfect starting point to delve into the fascinating culture and lively atmosphere of Surabaya. Wander through local markets, admire traditional crafts, or take a stroll along the scenic beachfront nearby! Once you've had your fill of exploration, return to the Novotel for a peaceful evening, perhaps settling down with a book in the beautiful garden that offers stunning views. With such fun-filled experiences waiting for you, your stay at Novotel Surabaya will surely be one to remember!

Closest airports

Juanda International Airport

6.5mi

Abdul Rachman Saleh Airport

43.7mi

Most popular amenities

Restaurant

Outdoor swimming pool

Free wifi

Room service

Fitness center

Air conditioning

Sun deck

Terrace

24-hour front desk

Non-smoking rooms

Beach umbrellas

Beach chairs/Loungers

Garden view

Picnic area

Garden

Free toiletries

Balcony

Rooms

Superior Double Room with Pool Terrace in Novotel Surabaya Hotel

Show 6 photos

Superior, King, Pool View, Terrace

1 King Size Bed

345 sqft

Balcony

Terrace

Flat-screen TV

Refrigerator

More details

Indulge in luxury in our Superior Double Room with Pool Terrace, boasting a spacious 344 sqft area, a king size bed, and a private terrace overlooking the pool. Enjoy the comfort of air conditioning and complimentary premium toiletries.

Superior Twin Room with Pool Terrace in Novotel Surabaya Hotel

Show 5 photos

Superior, 2 Single, Pool View, Terrace

2 Twin Beds

345 sqft

Balcony

Terrace

Flat-screen TV

Refrigerator

+

More details

Relax in our spacious Superior Twin Room with a charming pool terrace, featuring two twin beds and a private balcony overlooking the surroundings. Enjoy the comfort of air conditioning and complimentary toiletries during your stay.

Superior Double Room with Garden View in Novotel Surabaya Hotel

Show 4 photos

Superior, King, Garden View

1 King Size Bed

345 sqft

Garden view

Balcony

Flat-screen TV

Refrigerator

+

More details

Indulge in comfort and serenity in our Superior Double Room with Garden View, featuring a King-size bed, air conditioning, a balcony, and complimentary toiletries, all in a spacious 344 sqft area.

Superior Twin Room with Garden View in Novotel Surabaya Hotel

Show 4 photos

Superior, 2 Single, Garden View

2 Twin Beds

345 sqft

Garden view

Balcony

Flat-screen TV

Refrigerator

+

More details

Indulge in a relaxing stay in our Superior Twin Room with a charming garden view. Enjoy the comfort of two twin beds in a spacious 344 sqft room, featuring a balcony and free toiletries.

Superior Twin Room with Pool View in Novotel Surabaya Hotel

Show 4 photos

Superior, 2 Twin, Pool View

2 Twin Beds

345 sqft

Balcony

Flat-screen TV

Refrigerator

Air conditioning

+

More details

Indulge in a stylish stay in our Superior Twin Room with a breathtaking pool view. Enjoy the spacious 344 sqft room with two twin beds, air conditioning, and a private balcony.

Superior Double Room with Pool View in Novotel Surabaya Hotel

Show 3 photos

Superior, King, Pool View

1 King Size Bed

345 sqft

Balcony

Flat-screen TV

Refrigerator

Air conditioning

+

More details

Indulge in luxury in our Superior Double Room with a refreshing pool view, featuring a spacious 344 sqft area, a comfortable king-size bed, and a private balcony for your relaxation.

Show 6 photos

Superior, 2 Twin, Pool View, Terrace

1 Twin Bed

Terrace

+

More details

Show 5 photos

Superior, Garden View

345 sqft

Kitchen

Balcony

Flat-screen TV

Refrigerator

+

More details

This air-conditioned room comes with a flat-screen cable TV and a personal safe. There is a kitchen with a mini-bar, a refrigerator, and an electric kettle. Private bathroom has a bath or shower, a hairdryer, and free toiletries. Guests enjoy garden view.

Show 5 photos

Superior, Pool View

345 sqft

Kitchen

Balcony

Flat-screen TV

Refrigerator

x10

+

x6

More details

This air-conditioned room comes with a flat-screen cable TV and a personal safe. There is a kitchen with a mini-bar, a refrigerator, and an electric kettle. Private bathroom has a bath or shower, a hairdryer, and free toiletries. Guests enjoy pool view.

Executive Suite in Novotel Surabaya Hotel

Show 3 photos

Executive Suite, Queen

1 Queen Size Bed

More details

Experience luxury in our Executive Suite, perfect for 2 adults with a cozy Queen size bed. No smoking allowed, ensuring a pristine environment for your stay.

Junior Suite in Novotel Surabaya Hotel

Show 2 photos

Junior Suite, Queen

1 Queen Size Bed

More details

Indulge in luxury at our Junior Suite with a plush Queen size bed, perfect for 2 adults. Experience comfort and sophistication in this smoke-free haven.

Show 6 photos

Superior, 2 Twin, Garden View

1 Twin Bed

+

More details

Guest reviews

7.4

196 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇕

Stiven

8.2

August 2022

That it's not like a any tall building kind of hotel. Everything is easy to access.

The wi-fi speed was on the low side (5 Mbps average) and it'd be nice if it was at least 50 Mbps. For travelers or maybe content creators a decent internet speed is a must. I don't know if the AC filter in my room has been serviced or cleaned but, thanks to it i've been coughing ever since. The room looks clean but it can be cleaner in some spots like under the bed, behind the tv, i saw some tapes on the wall, and etc. Overall i'd give my stay as a solo traveller 8.5/10

🇧🇳

Nik

8.2

December 2022

ALL staff fabulous and friendly.

I've stayed here many times before and this hotel holds many special memories for me and my family, but post-COVID it's needing a bit of love and care. Would love the pool-side pizzeria and kids' pool slide to return. The apartment block looks to be in need of some renovation. I hope it's just a matter of time before this lovely hotel returns to its best 😊

🇦🇺

Ryan

8.2

July 2023

Beautiful hotel ,needs a little maintanance,pool mainly staff were excellent, they allowed us to check in early as my child was so tired, they were accommodating with all of our request, will definitely return, makasih novatel🙏😊

🇮🇩

Hadi

9.1

January 2022

The swimming pool and outdoor area is very good for staycation with children.

The bed should be cleaner. And my child found an old sticker color on the floor below of the chair, maybe from previous guest or others, please check more detail. Also the cable of TV is plugged off when I come, so I have to plug it on before I turn the TV on, never found something like this before 😁

🇬🇧

Aaisha

8.2

October 2023

Staff, facilities etc was really good

There was a few mosquito’s and gecko’s in the rooms so it would have been nice for them to have been sprayed before we arrived

🇳🇱

Jeroen

8.2

June 2023

Great swimming pool, good breakfast, beautiful garden and good rooms.

The restaurant in the evening is very empty. There are no alcoholic drinks served.

🇮🇩

Bernas010

9.1

December 2021

The location is right in the city center and the room condition was clean. The staffs were polite and friendly. The check in/out process was very simple and fast

No lift to our room, the passage way lights were dimmed . The bathroom drain was cloged which made the shower water overflow into the room

🇮🇩

Paul

8.2

January 2023

We have been coming here for over 25 years. The layout, the gardens, and rooms are nice.

The breakfast has little or no western food

🇮🇩

Ian

9.1

March 2022

Always good to stay here, quick check-in, great pool & the eggs cooked outside for breakfast are the best sunny-side up eggs I've had anywhere in Asia. Never undercooked & never over cooked.

🇮🇩

Yodi

8.2

May 2023

Big size roomy room

The garden view description is not accurate, my room view was a parking area instead

Points of Interest Around Novotel Surabaya Hotel

Airports

Juanda International Airport

6.5mi

Abdul Rachman Saleh Airport

43.7mi

Restaurants

Janggala

Cuisines

  • Indonesian

Ambiances

  • Family Friendly
  • Modern

Pools

Location

  • Outdoor

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Novotel Surabaya Hotel

Restaurant

Outdoor swimming pool

Free wifi

Room service

Fitness center

Air conditioning

Sun deck

Terrace

24-hour front desk

Non-smoking rooms

Beach umbrellas

Beach chairs/Loungers

Garden view

Picnic area

Garden

Free toiletries

Balcony

Stay rules - Novotel Surabaya Hotel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Novotel Surabaya Hotel

How much does a stay at Novotel Surabaya Hotel cost?

Room rates at Novotel Surabaya Hotel initiate from $28. Yet, variations occur based on your room and date preferences. For exact rates, please insert your travel dates.

Which room categories can I book at Novotel Surabaya Hotel?

Novotel Surabaya Hotel offers a variety of room types including Superior Double Rooms with Garden or Pool Views, Superior Twin Rooms with Terrace, and Executive and Junior Suites. All rooms have a size of 344 sqft, accommodate 2 adults, and do not allow smoking. Beds range from King size to Twin beds.

What are the main attractions at Novotel Surabaya Hotel?

Guests at Novotel Surabaya Hotel can enjoy a variety of leisure amenities. They can relax by the outdoor swimming pool or let their kids frolic in the kids' pool. Those looking to stay active can visit the fitness center. A lovely garden view is also available for those seeking a tranquil setting. The hotel features the Janggala restaurant, offering Indonesian cuisine in a modern and family-friendly ambiance. With beach chairs and umbrellas, guests can soak up the sun in comfort. Additionally, the establishment provides a picnic area, sun deck, and terrace where visitors can unwind or enjoy a meal outdoors. The hotel's 24-hour front desk, room service, and free toiletries ensure a convenient and comfortable stay.

Can guests use a pool at Novotel Surabaya Hotel?

Yes, the Novotel Surabaya Hotel has a pool available for guests to use. The pool is called Pool 1, located outdoors, and has an "AdultsOnly" age restriction.

Does Novotel Surabaya Hotel feature its own restaurants?

Yes, the Novotel Surabaya Hotel has a restaurant named Janggala located on site. Janggala offers a family-friendly and modern ambiance, serving Indonesian cuisine.

Can I use my credit card at Novotel Surabaya Hotel?

Yes, you can use your credit card at Novotel Surabaya Hotel. The hotel accepts Visa, American Express, and Mastercard as payment methods. Additionally, you can also pay with cash at the hotel.