/
8.9

418 reviews

Four Points by Sheraton Surabaya, Tunjungan Plaza

Four Points by Sheraton Surabaya, Tunjungan Plaza

Jl. Embong Malang 25-31 Surabaya, Surabaya, 60261, Indonesia

Reservations:

+1-833-728-2041

Choose dates to view prices

Free parking

Restaurant

Outdoor swimming pool

Kids' pool

Free wifi

Room service

Fitness center

Air conditioning

Four Points by Sheraton Surabaya, Tunjungan Plaza

Welcome to Four Points by Sheraton Surabaya, Tunjungan Plaza! Located in the heart of Surabaya, Indonesia, this 4-star hotel offers a delightful stay for travelers. Nestled just 1.2mi away from the city center, it provides easy access to the vibrant attractions and bustling streets of Surabaya.

With 418 reviews, this hotel has proven to be a popular choice among guests. The minimum price for a stay starts from $67, making it an affordable option for those on a budget.

Four Points by Sheraton Surabaya, Tunjungan Plaza offers a range of amenities to ensure a comfortable and enjoyable stay. From free parking and Wi-Fi to an outdoor swimming pool and fitness center, guests can relax and make the most of their time here. The hotel also features a restaurant and bar, providing delicious meals and refreshing drinks. Whether you're visiting for business or leisure, this hotel has everything you need for a memorable stay in Surabaya.

Please note that additional amenities and services may be available for an extra charge.

Once you've settled into your comfortable room at Four Points by Sheraton Surabaya, Tunjungan Plaza, why not take a refreshing dip in one of our two outdoor pools? Both of our pools, available year-round, offer the perfect spot to relax and unwind. Whether you prefer a quick swim to start your day or a leisurely afternoon lounging by the poolside, our pools are sure to provide a delightful respite from the bustling city. For those seeking a serene atmosphere, Pool 2 is exclusively for adults, ensuring a tranquil experience.

When it comes to dining options, Lime Restaurant is the place to be. With a family-friendly and modern ambiance, it offers a delightful setting to savor a delicious meal. Our talented chefs have crafted a diverse menu of Asian cuisine, providing a range of flavors to suit every palate. Whether you're craving authentic Indonesian delicacies or looking to explore the tastes of the region, Lime Restaurant is sure to satisfy your appetite. So gather your loved ones and indulge in a memorable dining experience.

At Four Points by Sheraton Surabaya, Tunjungan Plaza, we understand the importance of convenience. That's why we offer a variety of payment options to cater to your preferences. Cash is accepted, and we also welcome major credit cards including Visa, Discover, American Express, Mastercard, Diners Club, and JCB. So whether you prefer to settle your bill in cash or use your credit card for convenience, we've got you covered.

All of our room types are designed with your comfort in mind. From the spacious Premium Suite to the cozy Deluxe Twin Room, our accommodations cater to your needs. With amenities such as comfortable beds, modern furnishings, and ample space, you'll find everything you need to unwind after a day of exploring Surabaya. Plus, with no smoking allowed in all rooms, you can enjoy a clean and fresh environment throughout your stay.

With its convenient location, excellent amenities, and reasonable prices, Four Points by Sheraton Surabaya, Tunjungan Plaza is the perfect choice for your visit to Surabaya. Whether you're here for business or leisure, our welcoming staff and comfortable accommodations will ensure that your stay is both enjoyable and memorable. Don't miss out on the opportunity to experience the best that Surabaya has to offer. Book your stay with us today!

Closest airports

Juanda International Airport

8.8mi

Abdul Rachman Saleh Airport

46mi

Most popular amenities

Free parking

Restaurant

Outdoor swimming pool

Kids' pool

Free wifi

Room service

Fitness center

Air conditioning

Bar

Parking On Site

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Elevator

View

Upper floors accessible by elevator

Free toiletries

Soundproof

Bathtub

Rooms

Show 13 photos

King Room

1 King Size Bed

300 sqft

Minibar

x4

+

x3

More details

Room, 1 King Bed is 301 square feet and includes a king-size bed 150-183 width plus hairdryer, tea and coffee making facilities , ironing set, safe, and slippers.

Premium Suite in Four Points by Sheraton Surabaya, Tunjungan Plaza

Show 4 photos

Premium Suite

1 King Size Bed

570 sqft

City view

Private Bathroom

Bathtub

Minibar

x8

+

x5

More details

Indulge in our spacious 570 sqft Premium Suite, featuring a luxurious king size bed and a private bathroom with a bathtub. Enjoy stunning city views, along with amenities like a minibar, flat-screen TV, and air conditioning. The ideal choice for a comfortable stay for 2 adults and 1 child, with the added benefits of soundproofing and free toiletries.

Deluxe King Room in Four Points by Sheraton Surabaya, Tunjungan Plaza

Show 4 photos

Deluxe, King

1 King Size Bed

300 sqft

City view

Private Bathroom

Minibar

Flat-screen TV

x4

+

x3

More details

Experience the ultimate comfort in our Deluxe King Room, offering a spacious 301 sqft of pure luxury. Relax with stunning city views, unwind in the private bathroom, and enjoy convenient amenities such as a minibar, flat-screen TV, and air conditioning. Perfect for 2 adults and 1 child, our room ensures a memorable stay.

Premium King Room in Four Points by Sheraton Surabaya, Tunjungan Plaza

Show 3 photos

Premium

1 King Size Bed

430 sqft

City view

Private Bathroom

Minibar

Flat-screen TV

x4

+

x3

More details

Indulge in the elegance of our Premium King Room, boasting a generous 431 sqft space with magnificent city views. Unwind in the comfort of your king size bed, while enjoying amenities including a private bathroom, minibar, and flat-screen TV, ensuring a truly memorable stay.

Deluxe Twin Room in Four Points by Sheraton Surabaya, Tunjungan Plaza

Show 2 photos

Deluxe, 2 Twin

2 Twin Beds

300 sqft

City view

Private Bathroom

Minibar

Flat-screen TV

x10

+

x6

More details

Enjoy a relaxed and comfortable stay in our Deluxe Twin Room, offering a spacious 301 sqft with twin beds and a private bathroom. Take in stunning city views and unwind while enjoying the convenience of amenities such as a minibar, flat-screen TV, air conditioning and tea/coffee maker.

Room - 2 Double

2 Double Beds

+

More details

Two Double Beds Non Smoking

Suite, 1 Bedroom

1 King Size Bed

1 Double Bed

x8

+

x5

More details

Suite One Bedroom

Premium, City View

x10

+

x6

More details

Room Premium City View

Deluxe, City View

x4

+

x3

More details

Deluxe City View

Premium Suite, City View

x8

+

x5

More details

Suite Premium City View

Deluxe

x4

+

x3

More details

Room Deluxe

Standard Room

x4

+

x3

More details

Standard

Guest reviews

8.9

418 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇦🇺

Arthur

10

August 2023

I had the pleasure of a five-night stay at Four Points by Sheraton Surabaya, Tunjungan Plaza, from August 19th to August 24th, 2023, with my wife and parents. The experience was pleasant, with attentive and polite staff making the check-in process smooth.

I did encounter some challenges with the hotel parking. It was a bit tight to get into the dedicated parking space, and mostly, the requirement to collect a stamp at the lobby each time to exit the hotel car park was quite inconvenient. It would be wonderful if the parking process could be streamlined in the future to enhance the guest experience.

🇸🇬

Ras_h

10

November 2023

Had an incredible stay at the hotel! Upgrading to the premier room was a wise choice: Spacious and Comfy. Breakfast over our three nights stay was a delight. The Lime offered a diverse range of choices and the proactive and friendly staff made each dining experience enjoyable. Kudos to the entire team from front office, restaurant, housekeeping and ground lobby staff for their excellent service. We loved the vibrant atmosphere and sporty staff uniforms. Deserves a solid 5 Star rating for great service and a prime location next to Tunjungan Plaza.

Non

🇬🇧

Bárbara

9.1

September 2023

Location was great for me and close to the place I was working. Very comfortable and good gym and pool. Rooms very comfortable and staff very friendly.

Breakfast had a lot of options, however, I normally don't eat breakfast and I couldn't cancel the breakfast charge. Food in general, I didn't like, but this is due to Indonesian food is very different of what I normally eat. In general it was well made and the staff did everything to adapt a dish for me.

🇸🇬

Benjamin

10

December 2022

Location was superb with ease of access to the Tunjungan Plaza (With a convenient lift access at level 6). The gym was sufficiently equipped with the essential items and the room was fabulous! The bed and shower facilities were up to our expectations of an hotel of Sheraton. Would visit Four Points again when in Surabaya!

Though the room space was adequately planned, it does feel quite small at places and cramped. Especially with regards to the side table (next to the bed), there was only one for two beds so feel a little cramped at times. This is a bit of nitpicking and small matter as well.

🇸🇬

Anna

9.1

January 2024

We were given the highest floor and connecting rooms . Bed is comfortable and room is clean with nice shower and nice towels . Breakfast was especially good and best of all are the staffs who served us at breakfast . They are helpful and always greeted us with big smile .

We did find a bed bug on our bed one morning . But we were leaving so we did not feedback to the hotel

🇨🇦

Kimberley

8.2

October 2023

The bed was one of the best - I really loved the bed over more expensive name brand hotels. The staff also really friendly. The location right beside a mall also excellent.

The buffet food not great but the staff were excellent. Due to mall close by there were few local restaurants in the area. Also I was there for work so didn’t use the pool but it didn’t feel very private - but good for people with kids.

🇳🇱

Francis

10

January 2024

The hotel is next to Plaza Tunjungan, so very convenient. Breakfast was excellent - great selection. Extremely welcoming staff. The swimming pool was very nice, good for individual swimming early morning and for families later in the day.

It is a little confusing that there is another hotel called "Sheraton" close by. We went to the wrong one originally.

🇸🇬

Fairus

10

December 2022

The excellent service and friendliness of the staff. Special mention to the great hospitality of Lena and Brelito(may not be accurate) the barista who did the coffee for Pak Fairus and family. Excellent job in maintaining the high standard of customer service.

Nothing much other than hard to get parking lot even i stayed for 6 days in the hotel.

🇮🇩

Talitha

10

July 2022

The service was amazing and all the employees were all so kind and respectful. They always greet us with a smile and were all very helpful. The room was very clean and spacious. The beds were so comfy too. The bathroom was clean. The location was spot on, right on top of Tunjungan Plaza so getting food and shopping was so easy. Getting gojek was extremely easy too. Would like to thank Hendro specifically for cleaning our room to perfection and being so kind about it too.

🇦🇺

Peter

8.2

October 2023

Modern hotel in a good location. Oriented to business people but also good for families. We enjoyed the amazing pool and the kids loved staying in a modern hotel after staying in a few homestays (which we also loved). Incredible breakfast buffet with everything you could possibly desire (the kids are still talking about the fairy floss machine!)

None

Points of Interest Around Four Points by Sheraton Surabaya, Tunjungan Plaza

Airports

Juanda International Airport

8.8mi

Abdul Rachman Saleh Airport

46mi

Restaurants

Lime Restaurant

Cuisines

  • Asian

Ambiances

  • Family Friendly
  • Modern

Pools

Location

  • Outdoor

Availability

  • All season

Location

  • Outdoor

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Four Points by Sheraton Surabaya, Tunjungan Plaza

Free parking

Restaurant

Outdoor swimming pool

Kids' pool

Free wifi

Room service

Fitness center

Air conditioning

Bar

Parking On Site

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Elevator

View

Upper floors accessible by elevator

Free toiletries

Soundproof

Bathtub

Stay rules - Four Points by Sheraton Surabaya, Tunjungan Plaza

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Four Points by Sheraton Surabaya, Tunjungan Plaza

When are the check-in and check-out times for Four Points by Sheraton Surabaya, Tunjungan Plaza?

The designated check-in period at Four Points by Sheraton Surabaya, Tunjungan Plaza begins at 03:00 PM. As for check-out, it's before 12:00 PM.

Does Four Points by Sheraton Surabaya, Tunjungan Plaza provide parking options?

Yes, there is parking available at the Four Points by Sheraton Surabaya, Tunjungan Plaza. The hotel offers free public parking on site, and reservation is not required.

What are the rates at Four Points by Sheraton Surabaya, Tunjungan Plaza?

Starting rates at Four Points by Sheraton Surabaya, Tunjungan Plaza begin from $67. However, prices can vary based on room type and selected dates. Please enter your dates for accurate pricing.

What are the room types available at Four Points by Sheraton Surabaya, Tunjungan Plaza?

The Four Points by Sheraton Surabaya, Tunjungan Plaza offers a variety of room types. These include Premium Suites, Deluxe Twin Rooms, Premium King Rooms, and Deluxe King Rooms. All rooms are non-smoking and can accommodate 2 adults and 1 child. The room sizes range from 301 sqft to 570 sqft and feature either a King size bed or 2 Twin beds.

Which amenities can guests enjoy at Four Points by Sheraton Surabaya, Tunjungan Plaza?

Guests staying at the Four Points by Sheraton Surabaya, Tunjungan Plaza can spend their time enjoying a variety of leisure amenities. They can relax and take a dip in the outdoor swimming pool, which is available all year round. Alternatively, they can cool off in the kids' pool, perfect for families traveling with children. For those looking to stay active, there is a fitness center where guests can work out.

When it comes to dining, guests can enjoy a meal at the on-site Lime Restaurant. This restaurant offers a modern and family-friendly ambiance, serving delicious Asian cuisine.

In addition to these amenities, guests can also rent bicycles to explore the surrounding area or make use of the BBQ facilities. For maximum relaxation, guests can indulge in a range of massages, including full-body, hand, head, foot, and back massages.

Is there a swimming pool at Four Points by Sheraton Surabaya, Tunjungan Plaza?

The hotel has two pools. Pool 1 and Pool 2 are both available year-round and are located outdoors. However, Pool 2 has age restrictions and is only for adults.

Is there an in-house restaurant at Four Points by Sheraton Surabaya, Tunjungan Plaza?

Yes, the hotel has a restaurant called Lime Restaurant on site. The restaurant offers a modern ambiance and serves Asian cuisine.

Does Four Points by Sheraton Surabaya, Tunjungan Plaza accept credit cards and cash payments?

Yes, Four Points by Sheraton Surabaya, Tunjungan Plaza accepts both credit cards and cash payments.