Welcome Hotel Paderborn

Location was good. Breakfast was pretty good as was the choice. Main meal not so. Staff were excellent and really helpful.

The only negative was the door card issue which started off as intermittent and despite reprogramming it failed completely on the last morning which delayed us by about an hour for departure as we couldn't gain access at all. Repair man came and eventually gained access but it appeared to be a whole new mechanism required and we left him to work on it once we did get inside the room to pack and leave. Luckily we were driving so no major issues time wise and the staff were really helpful and considerate. These things happen though!

A very nice hotel at a great location. Easy to find and just a short, nice walk through the park along the Pader to the centre of the town. The hotel looks nice, warm and modern. Staff is very friendly and professional. Breakfast is very complete and well looked after by the staff. Even at very busy moments during the weekend they look every few minutes if everything is still well stocked.

When I booked the Room on Booking.com, I requested an upper floor room, if possible, with the room type that I was booking. We were given a room on the 1s floor, that did not have a river view, which we had booked. I asked “Malick Sow” at the front desk if he had a room on a height floor and when he gave us a different room, it was a “Suite”, on the top floor. At no extra charge!! I thanked him when I came back down stairs, and he was very gracious and caring, saying that he wanted to make sure that we were happy with our stay. Needless to say, he made our sty a very pleasant one with the Room upgrade. We had dinner at the on-site restaurant, and everything was prepared quickly and tastefully.

Nothing

Convenient, modern and friendly place. nice rooms and thoughtful details like a bottle of water in the room which you could have renewed by hanging a sign on your door.

The only thing I could say is the missing electric outlets next to one sid of the bed (like it happens in many hotels) and the slippery shower surface, but that’s also a German thing, when a place has a shower like the type it was.

The beds were comfortable. Nice touch with the dog bowls and blanket. Staff in the bar very pleasant.

Coffee pods not replaced until Tues and the coffee cups not replaced at all. No English speaking TV Channels other than the French news

Location, cleanliness

Had the same drinking glasses throughout our stay. 4 nights. Would have liked them changed every day. Paid for 4 night’s parking but for 2 nights they didn’t have parking spaces.

Location is a little out of the town, but accessible via a very pleasant park, alongside a river.

Bar menu could have been a little more varied

Cleaning, staff, geographical position.

The bathroom is a little bit too small.

Room is spacious. Bathroom is of good size

No facilities like water heater or coffee in the room. The noise from the street can be heard.

The breakfast was great. There was no buffet possibility due to the Corona virus, but the menu was more then enough. Furthermore, the property was well cleaned and the staff was very welcoming. Parking was a bit expensive though.