We were traveling with our dog and when we got to our room we were pleasantly surprised. They had prepared the room with a mattress for our dog, some pet food and two bowls. What a delicacy. The room is classically decorated, comfortable and has all the items we need. The staff are extremely friendly and helpful. Breakfast is hearty, tasty and if I may make a suggestion, the homemade yorgurt is wonderful. The city is a typical German town, with typical architecture, a cathedral in the center and the hotel on the banks of the Rhine.

Nothing, everything was perfect! Nothing to complain about. I would like to come back soon. I just would prefere to have a room in front of the Rhine. Our was on the opposite side.

The location is perfect. The staff are delightful. The old world decor suits and the good breakfast is varied and fresh. Great heating, pleasant meal in restaurant and excellent swimming pool.

Toilet in our room too high. My feet dangled in the air like a small child and the toilet room was very small. The two mattresses on one base were too wide for the base so I felt as if I were tipping out of bed. Solved by putting small pillow between mattress/base. These issues made what should have been an exceptional venue into just a good stay for me.

The property was a lovely old traditional German hotel situated by the river Rhine. The facilities and rooms were of a high standard, spacious and Clean. The parking was secure but spaces were limited.

The pillows in the room were not the best they resembled a beanbag which were not the most comfortable. These could be improved for something a bit more structured The following comment in no way detracts from the great service and customer attention provided by the hotel. This is merely a possible additional service comment that may be considered in the future. This may well be just an English thing, but the rooms did not have any Tea or coffee making facilities. Also the hotel did not carry any lime cordial in its bar stock which is also a popular UK drink addition, more than one guest requested lime and soda drinks which could not be achieved.

The beautiful room with a view of the river and a balcony, spotlessly clean, comfortable bed and a very elegant individual hotel.

Young lady that checked us in was not very interested nor had attention to detail despite us explaining we had booked three nights over two bookings. Consequently our key didnt work the next day and we had to wait to have it sorted. Then the same lady checked us out and wanted to charge us 81 euros for breakfasts we didn’t have. There wasn’t even an apology after I told her we hadn’t had breakfast. The rest of the staff were helpful and efficient.

This hotel is a hidden gem. This is the second time we’ve been here and will continue to in the future. The rooms are clean and bright and all the facilities are there. The food is absolutely wonderful, however the food in the Chopin Restaurant is above and beyond excellent. The staff will go out of their way to help and advise you. With traditional values and atmosphere, you will not be disappointed. I cannot stress enough how fantastic this hotel and staff are. Would deserve a six plus star review.

Not applicable

We booked a room with view over the Rhine and it was nice. Very big and well cleaned room with balcony and great view. The breakfast was quite nice to be a German hotel. Boppard is a place for a lot of elderly people so that's how the clientele in this hotel also looks like. For most parts the service was good, although very neutral, not super friendly. Wifi worked well. All in all more positive than negative things, I could stay in this hotel again if I'd be passing Boppard.

The passing trains do make an enormous sound do if you can't deal with that you probably don't want to book a room by the river. However, when the door and window were closed we could not hear any noise so the sound isolation seems to be in place. There is no AC which can be a problem on the hot days. Parking costs (not much) and might not find place right next to the hotel. We had no problems walking from a parking place a bit further away. At breakfast we were asked about our room number by 5 different staff members every morning, that was a bit too much. We didn't think the hotel restaurant was good at all for dinner so I would advise to find something else to eat.

We loved our room with terrace overlooking the river, the cleanliness of the hotel and the overall ambience of the hotel

The young lady who checked us jn for the three nights didn’t have attention to detail and didn’t see particularly interested in ensuring everything was completed. This resulted jn us being unable to get into our room when we returned after the second day and having to visit the front office and wait on three occasions. The rest of the staff were good.

Lovely old hotel on the riverfront. This is the second time we've stayed here. Hotel is very clean. Rooms are nice-sized and I was given the rooms I requested (traveling with family). Top floor rooms, facing the river, opening out to a large shared balcony. Unfortunately there was no patio furniture out there anymore (end of October) so we couldn't take advantage of that. Staff is very nice and helpful. Breakfast is very good and breakfast staff are extremely attentive. Bar is cozy. Huge garage where we could store our bikes.

Nothing.

Room was lovely and comfortable. Massive balcony overlooking the river. Fantastic breakfast. Staff friendly and helpful. Stayed there 4 or 5 times which says it all.

If you're a light sleeper the noise of the river traffic and the freight trains on the track the other side of the river may cause an issue but this would be true for any hotel in Boppard!

Very nice friendly hotel with good location overlooking the Rhine. We were able to eat both inside and outside by the river. After dropping our luggage at the hotel we were able to park nearby. We were there in the middle of this hot summer (2022) so the fan in the room was welcome and as the sun didn't come into the river-facing room directly, it was comfortable, but air conditioning would be a welcome addition

Nothing