Europe Haguenau – Hotel & Spa

The staff were friendly and attentive, space was enough for our family’s stay. A few more amenities in the bathroom would have made it more of a 4* experience as it only had a tiny bar of hand soap and a 3-in-1 shampoo, bath and hand gel. The restaurant was cozy and food had a ‘home-cooked’ taste. The spa was a lovely relaxing experience, with a steam room, sauna and a wellness pool (only for people over 16 years old). Great location if you’re in the area for the Christmas market in Haguenau & Strasbourg. Ample free parking around the property.

No bathroom amenities. No coffee/tea / kettle in room. No adaptor plugs available. Too soft pillows (only two were given for each bed). Having to ask for a spa bag (consisting of a towel & slippers) and having to pay 10€ for a bathrobe then having to bring it down to the reception after. Massages had to requested 4hrs prior to booking as therapist was not based in-house. Breakfast was simple and not worth the extra price. Lack of hot dishes, no eggs cooked to order. Sausages and scrambled eggs served in a shaving dish which was cold and not replenished.

This hotel has great views, is well positioned a short distance from the Autostrada and Vipiteno with walks possible straight from the hotel. Almost all the staff were brilliant - helpful, friendly, polite and a credit to the hotel. The pizzeria served good food quickly and at very reasonable prices. The breakfast was very good, a large range of food although we noticed things like croissants were not replenished even at 0830.

The bedrooms are large and very clean - but dated. I would rather have a larger dated room to a small updated room - but my preference is to have an updated large room! We stayed during the heatwave and missed air conditioning. Car parking could I think be a problem - there are limited spaces.

I loved this place! The spa was perfect, warm pool, hammam, sauna, etc....and the restaurant, my goodness it was very very good! I ate there every night, and give it the highest rating...the staff were very accommodating, and let us use the spa a bit later than the usual early closing time...thank you!

The fact that the spa closed at 21:00, it would be better if it were 22-22:30, for those of us who work during the day...

Good location, receptionist speaks English (which was very convenient for me). The room was clean, had everything that was included in the order.

Breakfast was a bit disappointing, very weird arrangement of the food around the dinning room, expected a bit more. Other than that everything was fine.

breakfast with richer choice of food than expected no extra charge for spa area spa-bag with towels and slippers handed out at checkin

Living room in the junior suite becomes a bit narrow to walk through when sofa becoming the extra bed . No door between between bedroom and living room with the extra bed.

The staff were so friendly and helpful. The room was very comfortable with good air conditioning and the spa was lovely. Food in restaurant was delicious and breakfast offered everything you could want.

Only one thing could have been better - if there had been a kettle in the room.

Nice building, lobby and landscape, comfortable, clean, nice staff and free parking. Didn’t try the spa for lack of time.

Corridors could use a facelift, they seem like they don’t belong to the ambiance of the hotel. Room was very small, but comfortable.

Clean, comfortable accommodations. Friendly staff and good restaurant attached. The Spa was definitely a "nice-to-have" addition, complete with slippers, and bathrobes. Ample, free parking available.

A little on the outskirts of Haguenauu, so if you are looking for quick access to town, this might not be the perfect place..

I liked the friendly and very kind staff. nice restaurant and excellent food. I enjoyed the spa too.

I would suggest to change the chaise-longue in the spa , as they had no feet and were positioned very low on the floor. I hurt my finger when trying to sit down there.

Easy parking, comfortable bed and a nice bathroom. The wellness centre was great - we were lucky enough to have it almost for ourselves. It seemed to get a bit full so, so going early seems like a good idea.

The room was a bit small, but that's being a bit picky. Breakfast was not inspiring for the price.