Courtyard by Marriott Bogota Airport

I loved everything, wish we had stayed here on the first leg of our Bogota journey. Loved that the shuttle was operating up to midnight and started earlier in the morning.

I would clarify the shuttle instructions as the first floor means you have to go up one level from arrivals (National) and then go OUTSIDE the doors and cross the road where there is a big hotel bus meet up. the airport doesn’t even have good signage for this and we got conflicting info inside the airport. Also I messaged the property on booking and they never responded unlike other comparable hotels .

The staff was friendly and helped me to get a boxed lunch in the morning before my early departure. They also called to inform me of an issue with the airport transportation. Overall very friendly and a comfortable place to stay.

I was not informed that my girlfriend couldn't come to my room unless she was also on reservation. The staff saw us come in together and should have explained that. When we tried to go to the elevator she was told NO and I don't think this is a good policy.

Very close to airport so very convenient. Nice facilities and works great for flying in and out of the airport.

Shuttle only comes 1x per hour, so we had to wait a while after landing on two occasions for it to come. The first shuttle to the airport is 6 am, so on one flight we had to take a taxi to the airport instead (which was pretty cheap and easy, set up by the hotel). Breakfast doesn't start until 6 am so we missed breakfast on two occasions.

I have stayed here many times, and this was again up to the usual high standard. We stayed for a total of 5 nights in two visits. The room was super-clean, with a very comfortable bed and a spacious room. The staff are very attentive, efficient and friendly. The hotel is so close to the airport that our room was level with the end of the runway, so if you really get an emergency, it's possible to walk to the terminal in a few minutes. Our room, even if it was level with the runway, was still quiet and we were not disturbed by the aircraft at all. I would recommend this hotel for anyone on a stop-over or indeed for a city visit, as a taxi to the city centre is about 40,000 pesos, £8, $10.

The restaurant used to have a really good menu with a lot of choice, but after the pandemic there seems to be a very-much abbreviated menu. I have found this to be the case everywhere and is not a direct criticism of this hotel. I just wish we could get back to pre-pandemic days!

Hotel with impeccable standards. Rooms are modern at the European level and spotlessly clean. i also loved that although it was close to the airport I did not hear a single plane. Highly recommend. But the heart of this hotel is its staff. I had an medical issue at breakfast and had to be brought back to my room and the staff was so helpful nice and just all around incredible. It made a terrible situation for me so much easier because every single person was so kind.

nothing.

It was really a nice one night stay after a long flight. There was a big shower with hot water. Room and bed very comfy. Quite close to the airport. Breakfast was ok - they dont speak English though.

The information I got for the airport shuttle says it would leave every full our - which is not true. Also the floor is wrong. I missed the shuttle due to that and had to pay an overpriced taxi. Which is also fine - but just adjust the information.

The hotel was very close to the airport, comfortable and clean. We only stayed one night waiting for a connection, but the breakfast here was the best of the hotels we stayed in during vacation, and it was included. I stay at Mariotts quite a bit in the US because they are consistently clean and have a nice layout. I don’t usually stay in chain hotels in Colombia because I can generally find cheaper options closer to where I want to go. This hotel is perfect if you just need to sleep before you go back to the airport. It would not be very good if you are visiting Bogotá as a tourist. The location is just off the highway, not walkable to anything. They have a free shuttle to the airport that leaves every hour, and we were happy with that service.

Really there’s little to complain about here. As mentioned above, there is nothing to walk to. We arrived hungry at midnight, so we couldn’t walk anywhere. They have a little market which was ok. The rooms have a small fridge but no microwave. I was hoping to be able to heat up the food I bought at the market, and the security person very nicely offered to take it to the kitchen and heat it in the microwave there. He also offered to help us use Rappi, but it was already late.

The hotel manager on duty on 1st January was excellent. Our pre-booked taxi failed to arrive. He did his utmost to ensure we received a refund. He also arranged alternative transport for us. He spent about one hour sorting out this problem, we are very grateful to him for his time and effort.

The airport shuttle organized by the hotel now leaves from level 2 gate 5, this alteration was not sent to us even though we requested it.

This was a return visit; we have stayed here many times. It is very convenient for the airport and there is a free courtesy bus that collects you from the terminal. The journey is a few minutes to the hotel. The rooms are well-appointed and very clean.

Sometimes my wife has arrived before me, and the room is reserved in both our names. However, when she arrives first, they will not allow her to charge anything to the room, so her meal has to be paid in cash at the time of ordering. This is rather uncomfortable for her, as it appears there is no trust by the hotel, even though they have a credit card on file for any payment required.

The staff is super friendly and very accommodating, always trying to find out a solution to any of your needs. Superb dinner (at a reasonable price) and breakfast buffet; not many options but everything of excellent quality. A nice workout room sufficiently equipped for a traveler and operating 24/7. The shuttle service runs with enough frequency and it's really close to the airport, which is a huge plus to avoid the typical traffic jams in Bogota.

Nothing that I disliked, but may not be the most convenient place if you're visiting the city, there's nothing worth visiting nearby.