JW Marriott Marquis Hotel Shanghai Pudong

Breakfast was ok, nothing wow!! The river view was fantastic and Mr. Black was very fast to help with the check-in process.

The indoor pool was cold for late night swim. Almost everything in the executive lounge had pork, not everyone eats pork common!!! what happened to chicken, beef, fish and then pork ? Lastly, Please get someone in the SPA area that speaks English .

We had a pleasant stay here, my partner had a happy pre-celebrate birthday offer for upgrade to a corner room with a big bathtub! We are grateful for this arrangement. Most of the time the executive lounge was fully occupied however, staff in the lounge did their best to service guests. Bring back some orange juice after gym is nice idea~ The Breakfast in the Merchant restaurant with various choice, was crowed but acceptable. We request for the bath salt which delivered by Robot is cute!

The shower door frame could not well prevent the water to flow out, should pay attention not to have the shower head facing the door side.

JW Marriott always meets your expectation. I was visiting the hotel during the Valentines Day and made a special request to decorate the room. They made it very special for my wife. Had Balloons, Towel Swan, Rose and Rose Petals. The hotel also has robots to deliver water bottles and anything you might need. So I would say, just pick up the phone and order few water bottles, a cool thing to experience. The rooms were also spacious and everything in the room was modern and on point. Good view of the river also.

The breakfast area had a queue when we went there. So I would say check with the hotel staff and visit the breakfast restaurant when its less crowded.

Complimentary selection of different pillows (foam pillow, ...) on request.

The next metro station is around 15 minutes away when walking. However, most guests arrive by car/ taxi.

Nice clean room with splendid view on the river...Nice and friendly staff...Good breakfast with lots of options

Nothing to say

Everything was great right from the pre-arrival arrangements and during our stay. The staff were fantastic and very friendly. It was our first time at a JW so very happy with the experience and this will definitely be added to our list of hotels to stay at in the future.

Breakfast juice glasses were not cleaned and the staff just told me okay okay as if not to understand but she knew very well and just didn’t want to take the effort to clean them again. It was basically stained with the previous filled juices but hygienically that is not nice for a 5 star. But this was a small and the only glitch of our stay.

Great Breakfast

The location by the riverside is amazing. Very friendly staff. The swimming pool is lovely- very well maintained.

The buffet breakfast was nothing great; the items were the same over the 5 days. Not many restaurant options in the hotel.

Very friendly and helpful staff, always English speaking staff available. The hotel and the room was very clean.

Breakfast was good but not in line with JW