The lobby was tastefully appointed. We had access to the breakfast area tables in the evening to play board games. Bed and pillows very comfy. We asked for extra pillows and blankets and received them promptly. Coffee & lemon water available in the lobby all day was great. Breakfast was very good. There were lots of protein and gluten free items, including gluten free cereal. I loved having laundry facilities available. When another guest left their clothes in the washer for a few hours, the staff dealt with it as soon as I expressed a concern about it.

Seem to be short of parking.

Very friendly staff. Clean property and rooms. Comfortable beds. The included breakfast was perfect.

The furnace fan didn't work properly in our room. It was just blowing cold air. We couldn't get it to work, so we unplugged it. We were told to work it with the thermostat but it wasn't working. Otherwise, We had a nice stay. Im sure if I phoned the front desk, they would have dealt with it further, but it wasn't needed once I unplugged the fan. The room temp was good.

Facility was excellent. Rooms large and well appointed. Beds comfortable. Pool was as advertised

Check in was confused in that they had to search for the booking.com reservation. Breakfast was good but missing several things we got at the Days Inn in Medicine Hat the next night. Nightly rate was $50 higher when compared to the Days Inn in Medicine Hat the following night and breakfast was less.

Gib at the front desk was so accommodating and kind! He did everything possible to make our stay awesome (early check in, putting all 4 of the rooms beside eachother as close to the pool as possible). Breakfast of eggs, bacon or sausage, pancakes was really good and the coffee was excellent. Pool was clean and the slide was fun! All of the adults in the group (10) commented on how comfortable the beds were! Every single staff member I saw or spoke to was very kind and happy to help. Location is central and in the same parking lot as restaurants, Dollarama, shoppers drug mart and more.

Only feedback would be that they should put something on the bed frames to prevent the mattresses from moving so easily.

The location was easy to find. The breakfast was one of the best! The staff was pleasant and helpful. The tub even had a bathmat so my wife felt safe using it.... No fear of slipping. The towels were nice and big!

Those pillows were like boulders! Could have been softer.

The location was ideal and the hotel was kept very clean

It might have been nice to switch up the breakfast menu a bit with seasonal bakings. It was the Easter weekend and it would have been nice to have hot cross buns.

The breakfast was awesome. The staff was very friendly. We could walk to all the stores. There was a bench we could sit on and watch the sun set.

There was two intoxicated homeless people on the side of the parking lot.

The breakfasts were excellent, and a lot of choice. The pool and hot tub was well kept, and perfect temperatures. The cleaning staff maintained out room every day to our satisfaction.

None

The attendant, Naufil and GM, John Anderson, were very helpful in solving an issue that was encountered with the online booking site that I'd used. John travelled to the location well after hours to assist. The stay was clean and comfortable. I will return on my next business trip to the region. Ryan

As mentioned, Logan was awesome and super helpful! Our rooms were generally super clean. I didn't eat breakfast but it looked like a good selection!

Maybe personal preference, but the beds and pillows made my neck sore. Also, a microwave and a bit of a bigger fridge would have been nice.