Best Western Hotel St. Jerome

Barbara at the front desk was super helpful. We were in St. Jerome to cycle on the Ptit Du Nord and she provided lots of information on that plus local restaurants and taxis. The morning breakfast was takeaway but very nice including quiche and gourmet muffins. Not the usual cheap continental fare.

The fridge hadn't been plugged in so we had to pull it out and crawl into the cabinetry to mess with a load of cords and plugs to get it going.

Over all a good experience. Were were cycle touring and the staff was very helpful with our luggage and bicycle storage.

The breakfast was good, but had a catch. The restaurant we had breakfast in had a menu, and only certain things were included in the free breakfast, other's you had to pay for. Not a big deal, but be aware of that setup.

The room was quiet, comfortable and clean. No arm chair to sit in though just a desk chair.

Very limited options for dining or going to the bar as the opening/closings hours most inconvenient. Considering the cost and rating of the hotel would not have expected the only option for food was a vending machine with chips and chocolate bars. Disappointing actually.

Didn’t like the lack of free options with the included breakfast, very few quick options to grab on the way out of leaving early.

Really close to the race start, staff were knowledgeable of catering to runners and even let me take a quick shower when I got back even if it was 15 minutes to checkout time. Bed was comfy the bathroom clean and well lit.

There was no menu for room service and when I called the front desk I was told it's on the restaurant website which was not very east to navigate for in room service but the food was delicious and delivered quickly.

the restaurant was very full and service was too slow both nights we ate there. Even though we had said we had to leave to pick up our race kits before the store closed in Laval it was 2 hours from ordering until the food was served. The food was very good, however.

The lady at the front desk that check us in, unfortunately I didn't get her name, but she was extremely nice and helpful. The breakfast was amazing and served by great staff.

The room needs a little update.

The clerk at my arrival was wonderful. She explained everything I needed to know about the hotel had a smile, she was just wonderful

I love that the property had a wonderful restaurant was easy to get to by the highway just perfect place

Nice breakfast and good location for our Petit Train Du Nord bike ride. Rooms were clean and spacious.

Staff initially said they do not store luggage for guests which we found very odd. They did end up storing it for us. We were also double charged and but that did get refunded after a few days.

Friendly staff and very comfortable and clean room.

Pool unfortunately closed the day we arrived. Air-conditioner was loud whilst it was on. There was no Best Western signage from the road so it was difficult from the road to figure out you were at the Best Western itself.