Comfort Inn & Suites Bonnyville

Big, comfortable room, very clean, near some fast-food restaurants which would be convenient. We instead drove into town (about 10 minutes) craving a good, Alberta beef steak. Went instead to Mr. Mike's which was shockingly over-priced for a sub-par steak.

The check-in person told us the TV wasn't working because of a power outage the night before but assured us it would be fixed "soon". By check-out the next day, it still wasn't fixed. With nothing to do in this small town, the TV would have been very much appreciated...

Love the that this property is well maintained and clean, clean clean. We had a hockey team at the property and they were amazing. Quiet at 11:00 and not a problem with the boys from the hockey team.

The parking is a little tight for the amount of trucks that are parked in the parking lot. Would be perfect for cars but trucks not so much. This is truck country and lots of oil workers so trucks are the majority of the vehicles that are in the parking lot. The parking spots need to be bigger so you do not end up with door dings all over your vehicle.

The accommodations were good and the room was clean and presentable.

It took twenty minutes to check in. The reception person was unwelcoming, cold, and indifferent to me upon checking in. I had to ask for site information that I believe should have been forthcoming from her. She did not make eye contact with me at any point in the check-in process. This was disconcerting, to say the least. I will not return again.

Amazingly friendly staff. WiFi great for catching up on work. Room spacious and well equipped. Breakfast was reasonable for the price.

Only access to hot water in the room was a small percolator that was contaminated by coffee and not clean.

Food could have been hotter , holding trays keep them barely warm I would say. Would only be hot food if you were there when they were just putting it in the Trays. Good variety of food.

Hotter food. Was nothing else I did not like

It's cleanliness, liked the fact that there were rooms where pets were not allowed because I have allergies, and the complimentary breakfast

It was close to my family

The king bed was so comfortable and we all had an amazing sleep while there. Also the breakfast spread was nice and big. Lots to choose from.

They didn't have a playpen for our kid, most hotels do, so maybe something to get for the hotel for younger traveller's.

Friendly staff..............

Parking lot not plowed after big snow storm. Lots of stuck cars and trucks. Hard time walking in foot deep snow to the car. Also, no cart to take your items to the car. Long way from door, so the cart would have been nice.

The property’ was very well cared for. Lightning was amazing and everything was very clean. Absolutely nothing could have been better as the property was a 10 out of 10. Also like that even with COVID they still offered a hot breakfast.

The property it self was top notch. The only problem I had was with the young gentleman on shift should have had better English skills. He was very hard to understand.

Room temperature was great some hotels Air-conditioning is to much our room was very comfortable.

Shampoos were like water & hand soap always a mess