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3,288 reviews

Sofia Balkan Palace

Sofia Balkan Palace

Sveta Nedelya Sq 5, 5 6, Sofia, 1000, Bulgaria

Reservations:

+1-833-728-2041

Choose dates to view prices

Restaurant

Free wifi

Room service

Air conditioning

Bar

Massage

Soundproof rooms

24-hour front desk

Sofia Balkan Palace

Welcome to Sofia Balkan Palace, a luxurious 5-star hotel located in the heart of Sofia, Bulgaria. With its prime location just 0.1mi from the city center, you'll have easy access to all the vibrant attractions, shops, and dining options that Sofia has to offer.

Upon arrival at Sofia Balkan Palace, you'll be greeted by the friendly and attentive 24-hour front desk staff. The hotel features 3288 reviews, making it a popular choice among travelers. With a minimum price starting from $102, you can enjoy the elegance and comfort of this top-notch establishment without breaking the bank.

The hotel offers a wide range of amenities to ensure a memorable stay. Enjoy a delicious breakfast each morning before exploring the city, and take advantage of the free WiFi to stay connected. Relax in the spacious and soundproof rooms, equipped with modern amenities such as air conditioning and a flat-screen TV. The onsite bar and restaurant offer delectable dining options, while the fitness center and spa facilities provide the perfect opportunity to unwind and rejuvenate. Whether you're traveling for business or pleasure, Sofia Balkan Palace has everything you need for a delightful stay in Sofia.

At Sofia Balkan Palace, we understand that your furry friends are an important part of your family. That's why we are pleased to offer pet-friendly accommodations. Bring your beloved pets along and explore the city together. Please note that charges may apply, so be sure to check with the hotel for more details.

When it comes to dining options, our onsite restaurant, Labels, is a must-visit. With a modern ambiance and a menu featuring international cuisine, you'll be treated to a culinary experience like no other. Indulge in a delectable meal and savor the flavors of diverse dishes prepared by our talented chefs. Whether you're in the mood for a hearty breakfast, a quick lunch, or an elegant dinner, Labels has something to satisfy every palate.

Planning to book a stay at Sofia Balkan Palace? We offer a variety of room types to suit your preferences and needs. From our Deluxe King Room with a comfortable king-size bed to our spacious Deluxe Suite with a view to Sveta Nedelya Square, there's a perfect room waiting for you. Each room is equipped with modern amenities to ensure your stay is as comfortable as possible. Plus, with our accommodating capacity that includes both adults and children, you can bring the whole family along for a memorable stay.

At Sofia Balkan Palace, we want to make your stay in Sofia unforgettable. From our pet-friendly accommodations to our exquisite dining options, we strive to provide an experience that exceeds expectations. Book your stay with us and discover the perfect blend of luxury, comfort, and convenience in the heart of Sofia.

Closest airports

Sofia Airport

4.3mi

Most popular amenities

Restaurant

Free wifi

Room service

Air conditioning

Bar

Massage

Soundproof rooms

24-hour front desk

Non-smoking rooms

Elevator

View

Free toiletries

Rooms

Deluxe Suite, 1 King Bed - View to Sveta Nedelya Square in Sofia Balkan Palace

Show 3 photos

Deluxe Suite, Sveta Nedelya View

1 Twin Bed

1 King Size Bed

430 sqft

City view

Private Bathroom

Minibar

Coffee machine

x3

+

More details

Experience the ultimate luxury in our Deluxe Suite, with breathtaking views of Sveta Nedelya Square. Indulge in a spacious 431 sqft suite, featuring a king size bed and all the amenities you need for a comfortable stay. Accommodating up to 3 adults and 2 children, this suite is the perfect choice for a memorable stay in the heart of the city.

1 Bedroom Executive Suite, 1 King bed, Sveta Nedelya View in Sofia Balkan Palace

Show 3 photos

Executive Suite, 1 Bedroom, Sveta Nedelya View

2 Twin Beds

1 King Size Bed

1055 sqft

Private Bathroom

View

Minibar

Coffee machine

x4

+

x3

More details

Stay in our luxurious 1 Bedroom Executive Suite, offering stunning views of Sveta Nedelya. With a spacious size of 1055 sqft, it can accommodate up to 4 adults and 3 children, ensuring a comfortable stay with amenities such as a private bathroom, minibar, flat-screen TV, and more.

Deluxe King Room in Sofia Balkan Palace

Show 2 photos

Deluxe, King

1 King Size Bed

335 sqft

Private Bathroom

Minibar

Air conditioning

Tea/Coffee maker

x4

+

x3

More details

Indulge in luxury with our stylish Deluxe King Room, offering a spacious 334 sqft of comfort and modern amenities. Perfect for both couples and families, this room features a plush King size bed, private bathroom, minibar, and free toiletries. With air conditioning and a tea/coffee maker to keep you refreshed, you'll be sure to relax and unwind in style.

Deluxe Twin Room in Sofia Balkan Palace

Show 2 photos

Deluxe, 2 Twin

2 Twin Beds

335 sqft

Private Bathroom

Minibar

Air conditioning

Tea/Coffee maker

x4

+

x3

More details

Welcome to our Deluxe Twin Room, perfect for 2 adults and 2 children. Enjoy a spacious 334 sqft room with two comfortable twin beds, private bathroom, minibar, air conditioning, and complimentary toiletries. Indulge in the modern amenities like a TV, telephone, and free Wi-Fi, or unwind in the bathtub or shower after a long day of exploring.

Show 2 photos

Executive, 2 Twin

2 Twin Beds

335 sqft

Balcony

Wheelchair accessible

x3

+

More details

Executive Twin Room is 334 square feet and includes 2 single beds 80-130 width plus balcony, terrace, and ironing set and is Wheelchair-accessible.

Show 3 photos

Deluxe Suite

1 King Size Bed

430 sqft

x8

+

x5

More details

Deluxe Suite is 431 square feet and includes a king-size bed 150-183 width plus ironing set.

1 Bedroom Junior Suite, 1 King bed, City view in Sofia Balkan Palace

Show 2 photos

Junior Suite, 1 Bedroom, City View

1 Twin Bed

1 King Size Bed

505 sqft

Private Bathroom

Minibar

Coffee machine

Flat-screen TV

x5

+

x3

More details

Junior Suite City View

Executive, King

1 King Size Bed

290 sqft

Balcony

Wifi

Room service

Air conditioning

x3

+

More details

Executive

Premium, King

1 King Size Bed

290 sqft

Wifi

Room service

Air conditioning

Refrigerator

x4

+

x3

More details

Premium

Superior, King

1 King Size Bed

Wifi

Minibar

Air conditioning

x4

+

x3

More details

Superior

Room

Show 2 photos

Superior, 2 Twin

2 Twin Beds

300 sqft

Wifi

Room service

Air conditioning

Refrigerator

x3

+

More details

Show 11 photos

Presidential Suite, 1 Bedroom, Sveta Nedelya View

1 King Size Bed

More details

Guest reviews

8

3,288 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇩🇰

Lonedk

8.2

August 2022

Beautiful Old Hotel with charm and history. Perfekt location in The City Center.  Very close to the main street with shops, restaurants,  the Metro, the Tram,  Parks and Supermarkets. The Reception was very kind and helpful. We arrived at 2 AM and were upgraded to an antique room which was big but very worn down and smelly. In the Morning I went down to the Reception to ask for the Modern Room we booked from the beginning and they changed it with a smile. Thank you for the water,  nice gesture. The rooms facing the Street are a bit noisy also with the window closed.  We were woken every Morning at 8 AM from the Bells of Sveta Nedelya Church and a terrible Trompet Player/Harmonica player(the same melodies every day!!! ) . .. But that comes with the territory when you are located in the City Center!!!

VERY POOR  CLEANING!!!!! We had to ask for toilet paper,  cleaning,  clean cups and glasses   4 times during our 7 night stay at the Hotel.  This was very disappointing considering it is a 5 star Hotel!!  We had to ask them twice to clean the wooden floors because of dust balls rolling around. The floor was swept not vacuumed or washed. My allergies towards dust went completely crazy!!!  Very poor cleaning of the bathroom.  I could wipe dust, hair and old black dirt of the Bathroom floor,  Sink and Bathtub. So disgusting!!! There was old stains and blood stains on the duvets . The sewer smelled so bad every day especially at night!!!  The cleaning staff was very unpolite and looked very angry everytime they had to exchange the cups and glasses and dropping of toilet paper and tissues.

🇨🇦

Daniela

8.2

June 2023

Newly renovated, high-tech spacious room with lavish toiletries (Clarins) and furniture; crisp bedlinen, generous, comfortable bed, floor to ceiling French windows... excellent breakfast - with a wide selection of pretty much everything one could think of (including fresh honeycomb in a fancy setup)

the floor was under renovation with most rooms work in progress and only a handful of rooms operational - dust and dirt from renovation works, workers going up and down the hallway, a bit too much for a five star hotel

🇧🇪

Anne

8.2

June 2022

Location cannot be matched. If you need metro, taxi or main pedestrian street with all shops and restaurants you could need, then this is your hotel. The bed was clean and comfortable. The Bulgarian staff were amazing and so helpful

There was a trainee staff who when I asked to check out and I was in a hurry to get my bus, started to check me out but then answered the phone and started serving that customer as well as assisting the man behind me. Trying to do 3 jobs at once slowed down my checkout and when I asked how to get to my bus stop, she said she could not read Bulgarian. I had to get a taxi and with the delay I could not wait for invoice. Just some feedback for hotel to not leave trainee alone and help her with better management

🇱🇺

Phoebe

8.2

June 2023

The location was excellent, very close to everything. Breakfast was very good as well with a lot of choice, and the rooms were comfortable. The only complaint I had was that my room was not cleaned once during my stay (4 nights), despite repeated complaints. It's a shame as this is otherwise a very comfortable hotel.

poor cleaning service

🇺🇸

Krasi

8.2

August 2022

Great location, comfortable bed, newly remodeled room. The breakfast is very good with quite a good variety of items. The front desk staff and the breakfast staff were very professional.

There were issues with housekeeping and it was painfully obvious. Housekeeping consisted of making the bed and changing the towels. The room was never cleaned. Never dusted, bathroom floor never swept, coffee cups never washed. Shampoo, Kleenex, and soap replaced only after asking for them, despite the visible empty containers. The state of housekeeping was unacceptable for any hotel, let alone a 5 star hotel. Which is very unfortunate because everything else was actually really good.

🇲🇾

Aria3336

9.1

July 2023

Located very near Serdika metro station just 3 mins walk, tram stop, walking tour meeting point. Can connect to and from airport just using serdika metro line itself without worry of transportation delay. Hotel is in Centre between churches, mosque and synagogue. The hall of justice is 2 mins walk where u can meet up for some walking tours surrounding city. Enjoyed hotel breakfast which start from 7 am till 10.30 am. Front desk personnel were very receptive and accomodating. There is an ATM exchange machine in front door of hotel to change euro into bulgarian leva if you are in hurry. There are also some exchange shops nearby about 6 mins walk. Rooms are classic look mix with modern furnishings, with woodlike flooring, and have bedside sockets. Bathroom has heated flooring though its marble floor. Views from room at level 5 are great. The place to be if you want to cover all visits in few days and perhaps extend to enjoy the hospitality.

Breakfast- same choices every day. Coffee machine dispenser faulty causing long queue. No hair dryer in room.

🇬🇧

Alexandra

8.2

July 2023

Reception staff were excellent and took a lot of trouble to help me. Housekeeping staff not so good. Breakfast was good. I didn't really use any other facilities but I don't think the restaurant was open when I was there.

Firstly the lighting system in the room was a nightmare of technology! Only one switch - the rest were these panels dotted around which were hard to handle. You would open/shut the curtains on one panel and then another panel would do the opposite! The air conditioning gave me trouble which may have been my fault although I don't see how it could be if it was working when I went to bed and would then turn itself off in the night. As the outside temperature was in the 30s it was much needed.

🇬🇧

Joshua

9.1

August 2023

Excellent location in central Sofia by Serdika metro station, and very friendly, helpful and accommodating staff. Close walking distance to most of the sights in the city and surrounded by nice bars and restaurants. Great base for first time visitors to the city and excellent value for money. One of the comfiest beds I've been in for a long time!

The electronic panels for lights, air con, curtains and do not disturb were fancy and modern - but weren't the most responsive when you wanted to do things, and some were placed in positions that were hard to reach (ie: behind lamps). But this is a minor inconvenience in the bigger picture, this was still a great place to stay.

🇬🇧

Alister

9.1

July 2023

The property is stunning, the decor of the rooms are beautiful and the service throughout the hotel was top notch! Location wise you are at the top of Vitosha Boulevard and surrounded by some good bars and places to eat. I’d not hesitate to stay again as the price is very good value for money.

For a 5* hotel I felt the cleanliness of the room was very poor. The wooden floors were dusty, as were most of the surfaces, clearly not cleaned with any kind of eye for detail. Taps in the bathroom were watermarked and the splash back behind the sink and the mirror were badly marked with splashes. Such a shame as the hotel itself and the rooms are stunning. Housekeeping do not do the place justice!

🇩🇰

Philip

8.2

July 2023

Charming and classy hotel located centrally in Sofia next to the metro station. The staff are professional and friendly, buffet breakfast was delicious, and the public areas beautifully decorated. The room, despite its flaws, was still charming with a lovely bathroom sporting quality bodycare products, the rainfall shower was a lovely touch. Beds were super comfortable. Balkan Palace has a great potential if the issues addressed below are taken care of. I will still be coming back again, hopefully to a cleaner room.

My room had not been properly cleaned and there was a lot of dust (the phone lines that used to be black were instead grey of dust). The floor was not properly cleaned either with quite a few dust bunnies. Walls and floor planels were worn and could use a bit of paint, and pieces of the floor panels were missing. Power sockets in the mini bar closet did not work, the panel that controls the lighting is a bit difficult to operate (although I love the idea, controls are just not always responsive nor intuitive). The phone line to room service did not work either, and despite the welcome "book" clearly stating that a late night menu is available, front desk told me only drinks were available.

Points of Interest Around Sofia Balkan Palace

Attractions

Sofia Church of St. George (St. George Rotunda)

0mi

Central Sofia Market Hall (Halite)

0.2mi

Sofia Synagogue

0.2mi

Sofia National Gallery

0.3mi

Ivan Vazov National Theatre

0.3mi

St. Sofia Church

0.5mi

Alexander Nevsky Cathedral

0.5mi

Sofia National Gallery (Kvadrat 500)

0.6mi

Monument to the Soviet Army

0.7mi

Vitosha Boulevard (Vitoshka)

0.9mi

Museum of Socialist Art

2.9mi

Sofia National History Museum

3.9mi

Boyana Church

4.6mi

Boyana Waterfall

5.8mi

Vitosha Mountain

10.8mi

Restaurants

Labels

Cuisines

  • International

Ambiances

  • Modern

Amenities of Sofia Balkan Palace

Restaurant

Free wifi

Room service

Air conditioning

Bar

Massage

Soundproof rooms

24-hour front desk

Non-smoking rooms

Elevator

View

Free toiletries

Stay rules - Sofia Balkan Palace

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Sofia Balkan Palace

Is it possible to stay with my pet at Sofia Balkan Palace?

Yes, you can stay with your pet at the Sofia Balkan Palace hotel. However, please note that there may be additional charges for bringing your pet along.

At what times are check-in and check-out at Sofia Balkan Palace?

Sofia Balkan Palace welcomes guests for check-in at 02:00 PM and the departure or check-out time is set at 12:00 PM.

Is free parking available at Sofia Balkan Palace?

Yes, there is parking available at Sofia Balkan Palace. The hotel offers on-site public parking for a fee of €21 per day. It is convenient for guests as no prior reservations are required.

What's the nightly rate at Sofia Balkan Palace?

Accommodations at Sofia Balkan Palace can start from $102. Be aware, rates are influenced by room type and selected dates. Ensure to specify your stay dates for up-to-date pricing.

What are the room types available at Sofia Balkan Palace?

The hotel offers a variety of rooms including Deluxe Suites, 1 Bedroom Executive Suites, Deluxe King Rooms, Deluxe Twin Rooms, and 1 Bedroom Junior Suites. Smoking is not allowed in any of the rooms. The occupancy ranges from 2 adults and 2 children in the Deluxe King and Deluxe Twin rooms to 4 adults and 3 children in the 1 Bedroom Executive Suite. Bed sizes include King size, Twin, and a combination of both. Room sizes range from 334 sqft to 1055 sqft.

What activities does Sofia Balkan Palace offer?

At Sofia Balkan Palace hotel, guests can spend their time enjoying the various leisure amenities provided. The hotel offers a bar where guests can relax and have a drink. For those who need to attend to business matters, there is also a business center available.

Additionally, guests can pamper themselves at the hair/beauty salon or book a relaxing massage at the spa facilities. Fitness enthusiasts can take advantage of the fitness center to stay active during their stay. The hotel also offers bicycle rental for guests who wish to explore the surroundings.

When it comes to dining options, guests can indulge in delicious meals at the on-site restaurant called Labels. The restaurant boasts a modern ambiance and offers a variety of international cuisines for guests to choose from. With these leisure amenities and dining options, guests at Sofia Balkan Palace hotel can make the most of their time during their stay.

Are there restaurants located within Sofia Balkan Palace?

Yes, the hotel has a restaurant on-site called Labels. It offers a modern ambiance and serves international cuisine.

Which payment methods are supported by Sofia Balkan Palace?

Sofia Balkan Palace accepts various payment methods including American Express, Diners Club, Mastercard, and Visa. Additionally, they also accept cash as a payment option.