Hotel Valley Garden

Friendly and professional reception staff ( highly appreciated) good value, nice location, restaurant and laundry service mind blowing, good price.

Furniture particularly sofa highly recommended for a replacement, it’s too old, couple room must have a balcony, lift is too small, I had to use stairs multiple times to reach Al level-7.

Breakfast was good though with limited variety of items. Staffs were quite cordial and the location is also quite good.

House keeping is not taking proper care of the washroom amenities, e.g. the wash basin tap was leaking and no attention was given for either repair or replacement. Booking dot.com confirmed me the room rate as Tk.3067/- plus Taxes worth Tk.978/- for each night but the Hotel has charged me @Tk.4413/- (inclusive of taxes). Front office executives were not at all cooperative and failed to connect me with the GM for clarification, which was extremely unprofessional.

Very polite and friendly staff. Clean and very specious room. Big comfy bed. Good air-conditioning. Good lounge space for entertaining guest. Very satisfied with the room as whole. Staff went above and beyond to make our stay better.

Bathroom design is a little old fashioned and it is the only think I can say but the functionality are perfect and no complaints from me. After staying in over priced rubbish hotels for a week, this was a game changer.

The staff, the facilities and convenience. After visiting several hotels in Bangladesh, we realised getting the basics right was not common. However, Grand Valley understood what is important for customers and went above and beyond to deliver an excellent service.

The location is not bad, but it's not the best either. But with the countless number of taxis, it's easy to go wherever you need so it's almost a non issue.

I booked and stayed at this hotel for 13 nights and 13 nights of excellence and near perfection is what I got, the staff from the reception staff all the way to the restaurant staff were really friendly and will do anything to make your stay even more comfortable, The room I stayed in was spotless and had everything I could need from water bottles to toiletries it had sofas and a really comfortable bed with nice and firm pillows both rooms had A/C which worked perfectly there was hot water and the view was of the front of the hotel which I used to stand by and watch the daily life of Sylhet go by but with the added silence, Rooms were cleaned daily with tea, cofee, sugar, milk and water replenished too, Fresh towels were provided daily. Cleaning staff are really friendly and always asked if I needed anything else. Breakfast is included in the daily rate which had a buffet style option with fresh food hot drinks and sweets available, The restaurant is on the 3rd floor and easily accessible with the lift, staff at the restaurant are really friendly and efficient. And food from the menu is reasonably priced and tastes amazing no matter what you order The manager Shipon himself was willing to do absolutely anything to make my stay perfect and its these little things that really do matter the most. Check in and check out was very smooth and I was always greeted with a smile. And finally the Wi-Fi made my day to day work that much more easy never had a problem. Thank you everyone so so much at Hotel Valley Garden for making my stay special, I'm looking forward to coming back soon Mr Humaiun Ahmed

Absolutely nothing to dislike. Perfect stay I had.

All good , always enjoy my stay at hotel valley garden, thank you everyone that made it a comfortable stay.

Noise

The hotel staff here is very sincere, and the entire environment is very pleasant. I am satisfied with their service. The quality of the food in the restaurant seems to be good enough, the biggest thing is that you can order and eat at any time of the day or night.

Shortly after serving the food, the matter of calling from the restaurant has to be changed a little. Because the guests will inform after finishing the meal or after serving the meal they may be asked to call after the meal. However, after saying that the meal was not over, he was said to inform after end the meal.

Silde wall with mountain view need some renovation and curtains should also need some fixing to be done. Others than everything is excellent.

Their behavior, cleanliness was top notch and they have a restaurant in 3rd floor which remains open for 24/7 hours and the food is so tasty that you will not be able to forget the taste .

We like the hotel's breakfast,Staff and restaurant food.

It was our family trip. You can see the videos in my YouTube channel "Virtual explore". The hotel is very excellent and the buffet breakfast was excellent and enjoyable.The hotel`s location is also nice.Unfortunately, our washroom was too small as our expectation.Overall,ok.