ibis Styles Albany

The large bottles of shampoo/conditioner/body wash to the wall in the shower - easier to use than the single use bottles.

The room was quite spacious to fit in all my family. The price was reasonable and affordable. I would like to thank also the reception who is willing to print one letter document of Western Australia parking that I bought online -- very grateful for that lady. The staff was also friendly -- at the end of my first day (we stayed for 2 nights), in the morning, I was asked if we need the room service - which we didn't, but it is good that they ask. Would be considering to come back again next time.

No microwave in the room.

Location

The bathroom floor was wet when i arrived The fridge wasn't plugged in when i arrived The kettle was faulty & tripped the power (staff replaced immediately) The soap in the dispenser in the shower was depleted Not enough power points available - had to unplug fridge or tv in order to use kettle or charge devices 1 cup was dirty. Lamp globe blew

The staff, namely Jasmine and Raymond were supportive, professional and absolutely on the money in relation to top service. They had to deal with our COVID cancellations, disability needs, together with short staffed in restaurant (That was clear, they did not complain, but they handled that brilliantly) and were friendly, kind and their memories- amazing at all times. Obviously proud of where they worked. They had a rather unpleasant (very) customer in the restaurant who was demanding (you could hear it) that they not follow legal protocol in regards to training, but they handled it well, together with their chef. This will now be our home away from home when we visit Albany. Which we do often. Wish we had been here before. The venue was clean, comfortable and easy to navigate.

Perhaps staffing for weekends in the restaurant. But I could not fault it.

Room was clean and tidy but a little dated. Breakfast menu was limited and the restaurant was closed for the duration of our stay. Good parking outside our room. The Ibis hotel was a little out of town on the highway.

Fan was noisy, needs to be fixed otherwise generally happy.

The convenience

I asked for single beds and was told my request had been fulfilled but in actual fact the room we were given had a queen sized bed. This was okay but why say I was getting singles if I wasn’t. The cover on the extractor fan in bathroom was very dirty!! So obvious when I walked into the bathroom. Why don’t cleaners see it??

tThe room was comfortable with a king size bed. plenty of parking and easy access the room. The shower was 10/10 The restaurant was a roomy and the meal was excellent. Service was outstanding Would definitely stay again

Nothing

Lovely lady on reception. Room was clean and comfy. The fact it had 2 relaxing chairs. Pictured below Kebarb Plate from Istanbul Kebarbs in town for night meal, wall art and an old building

No chef for night meal and only 1 knife and fork in the unit.

Greeting was friendly and only took a few minutes to get to my room which was comfortable and clean. I was upgraded to luxury suite. The shower was hot and great pressure. I love a good shower. I had dinner in the restaurant and the meal was great, steak cooked to perfection and extremely tasty.

Clean room and comfortable bed, good location , pets allowed

The guest laundry room was filthy, including the washing machine and tumble dryer , I had to clean the machines myself before using them