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+1-833-728-2041921 reviews
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$100850 Whitehorse Road, Melbourne, 3128, Australia
Reservations:
+1-833-728-2041921 reviews
1/34
Restaurant
Outdoor swimming pool
Free wifi
Fitness center
Air conditioning
Tour desk
Soundproof rooms
24-hour front desk
Welcome to Art Series - The Chen, a dazzling 5-star escape nestled in the vibrant city of Box Hill, Victoria! Just a hop, skip, and a jump from the city center (only 0.4mi away!), this stylish hotel beckons travelers looking for comfort, culture, and unforgettable experiences. With prices starting from just $100, you can dive into luxury without breaking the bank!
As soon as you step through our doors, prepare to be immersed in a world of artistic flair and first-class amenities! Unwind by our sparkling outdoor swimming pool or break a sweat in the complimentary fitness center. Free Wi-Fi will keep you connected while you plan your next adventure, and for a truly relaxed stay, each soundproof room is equipped with air conditioning, free toiletries, and a charming balcony. Don’t forget to grab a bite at our exquisite on-site restaurant, perfect for refueling after a day of exploring!
With a whopping 921 reviews that reflect our commitment to exceptional service and guest satisfaction, you can trust that your stay with us will be extraordinary. Whether you’re exploring the nearby attractions or enjoying the ultimate laid-back vibe by the pool, Art Series - The Chen is the perfect base for your next memorable getaway. Plus, our 24-hour front desk and tour desk are always on hand to help make your stay smooth as silk. What are you waiting for? Dive into a world of creativity and comfort at The Chen!
But wait, your adventure doesn’t stop at the hotel! Foodies will delight in the on-site dining options, where culinary creativity takes center stage. Treat yourself to a mouthwatering array of Asian cuisine at Golden Lilly, where each dish bursts with vibrant flavors that are sure to tantalize your taste buds. If you’re in the mood for something modern, Zero Mode is the perfect place to unwind. Whether you're craving a hearty breakfast, a light lunch, or a sumptuous dinner, our restaurants provide the ideal backdrop to enjoy exquisite meals after a thrilling day exploring the city.
Let’s talk about relaxation! Picture yourself lounging by our stunning rooftop pool, cocktail in hand, as you soak in breathtaking views of Box Hill. This heated oasis is perfect for a refreshing dip, whether you're looking to unwind with a good book or socialize with friends under the warm sun. The shallow end makes it a fantastic spot for families, while the unique rooftop setting offers a serene escape from the hustle and bustle of the city. With every splash, you’ll feel the stress of daily life melting away!
And when the day winds down, you can retreat to our superb selection of beautifully crafted studios and suites. From the chic Studio Deluxe with its plush king-sized bed to the sprawling Suite Grand Deluxe perfect for gatherings, every corner of The Chen whispers relaxation and style. Each accommodation promises comfort, thanks to soundproof walls and air conditioning, ensuring your peaceful retreat is uninterrupted. So grab your suitcase and come embrace the artistic elegance of Art Series - The Chen; the perfect blend of comfort, culture, and camaraderie awaits you!
Closest airports
Essendon Airport
13.3miMelbourne Airport
18miAvalon Airport
38.6miRestaurant
Outdoor swimming pool
Free wifi
Fitness center
Air conditioning
Tour desk
Soundproof rooms
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Beach chairs/Loungers
Kitchenette
Elevator
Upper floors accessible by elevator
Free toiletries
Balcony
Show 7 photos
Chen Deluxe, King
1 King Size Bed
310 sqft
Private Bathroom
Kitchenette
Flat-screen TV
Air conditioning
+
More details
Welcome to the Chen Deluxe King studio room! Enjoy the comfort of our spacious and smoke-free 312 sqft room, accommodating 2 adults and 1 child. Relax in our king-size bed, and take advantage of amenities such as a private bathroom, kitchenette, flat-screen TV, and air conditioning.
Show 5 photos
Chen Deluxe, King, Balcony
1 King Size Bed
310 sqft
Private Bathroom
Kitchenette
Balcony
Flat-screen TV
+
More details
Experience the luxury of our Chen Deluxe King Balcony studio, with its spacious 312 sqft of living space and private balcony. Enjoy the comforts of a king-size bed, a fully-equipped kitchenette, and a breathtaking view, making it the perfect retreat for couples and small families.
Show 4 photos
Chen, Queen
1 King Size Bed
290 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Upper floors accessible by elevator
+
More details
Experience luxury and comfort in our spacious Chen Queen studio. With a king size bed, private bathroom, and a flat-screen TV, you'll feel right at home. Enjoy the convenience of air conditioning and the accessibility of upper floors by elevator. Perfect for a relaxing stay with your loved ones.
Show 4 photos
Chen, King, Balcony
1 King Size Bed
310 sqft
Private Bathroom
Balcony
Flat-screen TV
Air conditioning
+
More details
Welcome to the Chen King Balcony, a stylish and cozy studio room that accommodates 2 adults and 1 child. Enjoy the comfort of a king-size bed, a private bathroom, a balcony with stunning views, and modern amenities such as a flat-screen TV and air conditioning. Ideal for a relaxing and memorable stay.
Show 4 photos
Chen Deluxe Interconnecting Suite, 2 Bedroom
2 King Size Beds
625 sqft
Private Bathroom
+
More details
Experience ultimate comfort in our Chen 2 Bedroom Deluxe Interconnecting Suite, boasting a spacious 624 sqft of luxury. With two king-size beds, it comfortably accommodates 5 adults and 4 children, ensuring a relaxed stay for the whole family. Enjoy the convenience of a private bathroom and indulge in a hot beverage with our provided electric kettle, or request a fold-up bed for additional comfort. Smoking is strictly prohibited, allowing for a fresh and cozy atmosphere throughout your stay.
Show 4 photos
Chen, 2 Queen
2 Queen Size Beds
290 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Upper floors accessible by elevator
+
More details
Welcome to our Chen Twin Studio with Two Queen Beds! This cozy 291 sqft room can comfortably accommodate up to 4 adults and 3 children. Enjoy the modern amenities including a private bathroom, flat-screen TV, air conditioning, and more.
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Deluxe, King
1 King Size Bed
Kitchenette
Flat-screen TV
+
More details
Show 5 photos
Deluxe, King, Balcony
1 King Size Bed
Kitchenette
Balcony
Flat-screen TV
+
More details
Show 4 photos
King Room, Balcony
1 King Size Bed
Balcony
Flat-screen TV
+
More details
Show 4 photos
Queen Room
1 Queen Size Bed
Flat-screen TV
Wheelchair accessible
x4
+
x3
More details
Show 4 photos
Room - 2 Queen
2 Queen Size Beds
Flat-screen TV
+
More details
Show 7 photos
Studio Suite
1 Queen Size Bed
More details
8.1
921 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇦🇺
Kirsty
9.1
January 2024
Brilliant location, tram stop practically at the front door and train station only a few minutes walk. Quick and easy trip into the city. Lots of great food options and two supermarkets in the shopping centre across the road. Clean, comfortable, modern hotel with an amazing rooftop pool. Really enjoyed our staycation here. Would choose this hotel again.
Parking took a little while as you go to one car park near reception to check in and then need to move your car to another car park to actually park. But at the end of the day, the extra five or ten minutes involved is more than made up for by how great the pool is!
🇦🇺
Faria
8.2
November 2023
Loved the customer service, the cleanliness and the general aesthetic and comfortableness. Everything lived up to our expectations. The cost was also pretty good for how good the stay was. Would definitely consider stay again.
Lack of streaming services, even if they didn’t have the log ins, they could’ve had the apps. The closing times for the gyms, pools and bbq area. There being only one washer and dryer, it took me 3.5 hours to wash and dry my clothes between trying to fit in my washing with other guest’s
🇦🇺
Jessica
8.2
October 2023
Amazing friendly staff, beautiful views, awesome pool, secure and safe parking. I really do like this hotel and would consider booking into it a third time. It's so close to the hospital so it's very convenient for me. I also like that the check out time is 11am so not too early. It's right near a shopping plaza as well.
Our air-conditioning didn't work. You only get one tiny milk for making hot beverages. Other motels include cookies, toast, cereal, etc but this one only has tea and coffee and one little milk thing.
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Karen
9.1
January 2023
Facilities are pretty nice, everything looks like in the pictures, nice smell, staff are so friendly, tram station in front of the building and a shopping centre in the corner, TV channel for the kid, modern... we had a good experience.
They don't have a microwave in the room, staff offered me theirs but it's uncomfortable. We have some technical issues with the keys but the staff was helpful. They should offer the option to book a car park beforehand, we arrived late and were so tired to realise that we won't get one and go around to find one on the street
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Claire
9.1
January 2023
I am a relative local, however, I have travelled extensively and my children and I just loved our stay. The hotel is beside a public transport hub, no need to take out the car for the full three days, it was conveniently parked underneath the building for very little cost. Quick train ride for a day in Melbourne CBD at the Australian Open. So many eating options that 5 meals a day didn't get us to every restaurant we wanted to visit. Safe and family friendly location for evening strolls. The pool is lovely and has a BBQ area for self catering. Amazing views from the pool deck on Level 24 and viewing deck on Level 36. Rooms are clean, comfortable and functional. Being surrounded by Zhong Chen's colourful and naive watercolours on every floor was a highlight (the children were gifted paints and a small canvas on arrival. Above all else, every member of staff without exception was faultlessly friendly, professional, helpful... simply excellent in every regard. Other (much more expensive) hotels do not hold a candle to this team in terms of customer service and charm, we felt welcome and valued from booking to checkout. Highly recommended for a family stay, or any stay for that matter. Thank you so much for the wonderful hospitality!
Loved it all. Cleanliness very good but not absolutely immaculate would be the only very minor criticism I can come up with and, for the price and level of service just nitpicking. Awesome stay, faultless staff.
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Robert
8.2
January 2023
The location is great as we could walk to Box Hill Plaza. Woolworths ,Coles, MacDonalds ,a variety of shops, train station and plenty of Asian food outlets are located in the main and the newer part of the Plaza . One could also eat at the restaurants in the hotel. The swimming pool and the gym in the hotel are clean and nice. A rooftop on level 35 is good to look at sunrise and sunset.
The hotel guests parking is confusing. One has to enter through "Entrance 2" which is located further down from "Entrance 1". The hotel share the same building with other apartment owner/tenant residents and the car parks for hotel guests are located in different levels B1 and B2. The bed is too soft for my liking but OK to others in my family. The swimming pool and the gym are located in a separate building. I was walking through the car park B2 to get to the pool and the gym but later I found a quicker way from around the corner of my room.
🇳🇿
Kaitlin
9.1
February 2024
The service here was exceptional, the staff were very nice and helpful during our stay. The facilities here are good and everything was super clean and well maintained. It’s also close to the shopping centre and train station which is super convenient. Definitely worth the money and would highly recommend
Room cleaning service was done poorly as only thing done was changing the bins and towels.
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Jingli
9.1
December 2022
The style and decor of the hotel and room. The room are considered to be spacious and it also has a good fridge and a kitchette which is handy.
There is no instruction for hooking to the wifi and we like to chromcast to the TV and we cannot do that. The bathroom is a bit small, the bathroom cabinet is a bit small without much table top space. There is no facial tissue in the room, also two more glass or cup that we can use for toothbrush holder or gargle cup We have registered as member for discount carpark, however, around 10.30 pm, we cannot find a carpark spot and has to find parking on the street.
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Daniel
8.2
October 2023
Room was cozy, neat and tidy Although I didn't use much of the facilities the chen had to offer, location was great and prices were decent for a small trip
The check in time being 2pm with little chance of an early check in despite messaging ahead, after getting off an over nighter flight hoping to reach the accommodation for some rest, I was forced to keep pre occupied for a few hours before I can enter my room
🇭🇰
Wai
8.2
May 2023
Really well designed room.
Drain of shower was clogged, seems no one cleans the drain for a lome time. Once I enter the room, a bag of opened dish soup was lying in the sink. I don't wanna sound like a harsh customer and I totally respect housekeeping staff. But what I experienced was not even allowed in my home. Maybe it is time for the management to review the time and effort you allow your staff spend on your business is enough or not to reach the base line.
Attractions
Caulfield Racecourse
5.9miAAMI Park
7.4miRod Laver Arena
7.5miKings Domain
7.9miMelbourne Museum
8.1miForum Melbourne
8.1miMelbourne Town Hall
8.3miLygon Street
8.3miCollins Street
8.4miMelbourne Royal Arcade
8.4miMelbourne Regent Theatre
8.5miLuna Park Melbourne
8.5miMelbourne Star Observation Wheel
9.8miBrighton Beach
10.4miDominique Portet Winery
21.1miAttractions
Caulfield Racecourse
5.9miAAMI Park
7.4miRod Laver Arena
7.5miKings Domain
7.9miMelbourne Museum
8.1miForum Melbourne
8.1miMelbourne Town Hall
8.3miLygon Street
8.3miCollins Street
8.4miMelbourne Royal Arcade
8.4miMelbourne Regent Theatre
8.5miLuna Park Melbourne
8.5miMelbourne Star Observation Wheel
9.8miBrighton Beach
10.4miDominique Portet Winery
21.1miAirports
Essendon Airport
13.3miMelbourne Airport
18miAvalon Airport
38.6miZero Mode
Cuisines
Ambiances
Golden Lilly
Cuisines
Location
Features
Availability
Restaurant
Outdoor swimming pool
Free wifi
Fitness center
Air conditioning
Tour desk
Soundproof rooms
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Beach chairs/Loungers
Kitchenette
Elevator
Upper floors accessible by elevator
Free toiletries
Balcony
Accessibility
Entire unit wheelchair accessible
Upper floors accessible by elevator
Wheelchair accessible
Bathroom
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Common Areas
Shared lounge/TV area
Food & Drink
Coffee house on site
Restaurant
Snack bar
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Express check-in/out
Invoice provided
Tour desk
General
Air conditioning
Elevator
Facilities for disabled guests
Family rooms
Heating
Non-smoking rooms
Smoke-free property
Soundproof rooms
Internet
Free wifi
Kitchen
Electric kettle
Kitchenette
Media & Technology
Flat-screen TV
TV
Outdoors
Balcony
Outdoor furniture
Parking
Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Fold-up bed
Iron
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Spa
Beach chairs/Loungers
Fitness
Fitness center
Outdoor swimming pool
Transportation
Car rental
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Public parking is available on site (reservation is not needed) and costs AUD 16 per day.
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 3 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Cot upon request
bed.cribPrice
3+ years
Extra bed upon request
$33 per person per day
The price in AUD has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cash
American Express,
Mastercard,
Visa
This property does not accept cash.
When are the check-in and check-out times for Art Series - The Chen?
Art Series - The Chen welcomes guests for check-in at 02:00 PM and the departure or check-out time is set at 11:00 AM.
Can guests park for free at Art Series - The Chen?
Yes, parking is available at Art Series - The Chen. Guests can conveniently park their vehicles on-site for a daily fee of A$16. The parking is public and reservation is not required.
What's the nightly rate at Art Series - The Chen?
The base price for Art Series - The Chen starts at $100. Do note, the cost might change depending on room preferences and dates. To see the actual prices, input your desired dates.
Which room categories can I book at Art Series - The Chen?
At Art Series - The Chen, the available room types include the Chen Deluxe King Balcony, Chen Queen, Chen Deluxe King, Chen King Balcony, Chen 2 Bedroom Deluxe Interconnecting Suite, and Chen Twin with Two Queen Beds. All rooms are non-smoking and have a studio or suite layout. The studio rooms accommodate 2 adults and 1 child, while the suite accommodates 5 adults and 4 children. The bed sizes range from King size to Queen size.
What is there to do in Art Series - The Chen?
At Art Series - The Chen, guests can spend their time enjoying a variety of leisure amenities. They can take a dip in the outdoor swimming pool, which is available all season and features a heated rooftop area with a shallow end and a view. Guests can relax on the beach chairs or loungers by the poolside. For those who like to stay active, there is a fitness center available on-site.
When it comes to dining options, the hotel offers two restaurants. Zero Mode provides a modern ambiance, while Golden Lilly specializes in Asian cuisine.
Overall, guests at Art Series - The Chen can make the most of their time by enjoying the pools, exploring the fitness center, and indulging in delicious meals at the on-site restaurants.
Does Art Series - The Chen have a pool for guests?
The hotel has one pool available for guests. It is an outdoor pool located on the rooftop. The pool is heated and offers a shallow end. Additionally, guests can enjoy a view from the pool.
Are there restaurants located within Art Series - The Chen?
The hotel has two on-site restaurants. One is called Zero Mode, which has a modern ambiance. However, no specific cuisine is mentioned. The other restaurant is called Golden Lilly and offers Asian cuisine.
Which payment methods are supported by Art Series - The Chen?
Art Series - The Chen accepts Mastercard, American Express, and Visa as payment methods. Cash, however, is not accepted.
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