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8.1

921 reviews

Art Series - The Chen

Art Series - The Chen

850 Whitehorse Road, Melbourne, 3128, Australia

Reservations:

+1-833-728-2041

Choose dates to view prices

Restaurant

Outdoor swimming pool

Free wifi

Fitness center

Air conditioning

Tour desk

Soundproof rooms

24-hour front desk

Art Series - The Chen

Welcome to Art Series - The Chen, a dazzling 5-star escape nestled in the vibrant city of Box Hill, Victoria! Just a hop, skip, and a jump from the city center (only 0.4mi away!), this stylish hotel beckons travelers looking for comfort, culture, and unforgettable experiences. With prices starting from just $100, you can dive into luxury without breaking the bank!

As soon as you step through our doors, prepare to be immersed in a world of artistic flair and first-class amenities! Unwind by our sparkling outdoor swimming pool or break a sweat in the complimentary fitness center. Free Wi-Fi will keep you connected while you plan your next adventure, and for a truly relaxed stay, each soundproof room is equipped with air conditioning, free toiletries, and a charming balcony. Don’t forget to grab a bite at our exquisite on-site restaurant, perfect for refueling after a day of exploring!

With a whopping 921 reviews that reflect our commitment to exceptional service and guest satisfaction, you can trust that your stay with us will be extraordinary. Whether you’re exploring the nearby attractions or enjoying the ultimate laid-back vibe by the pool, Art Series - The Chen is the perfect base for your next memorable getaway. Plus, our 24-hour front desk and tour desk are always on hand to help make your stay smooth as silk. What are you waiting for? Dive into a world of creativity and comfort at The Chen!

But wait, your adventure doesn’t stop at the hotel! Foodies will delight in the on-site dining options, where culinary creativity takes center stage. Treat yourself to a mouthwatering array of Asian cuisine at Golden Lilly, where each dish bursts with vibrant flavors that are sure to tantalize your taste buds. If you’re in the mood for something modern, Zero Mode is the perfect place to unwind. Whether you're craving a hearty breakfast, a light lunch, or a sumptuous dinner, our restaurants provide the ideal backdrop to enjoy exquisite meals after a thrilling day exploring the city.

Let’s talk about relaxation! Picture yourself lounging by our stunning rooftop pool, cocktail in hand, as you soak in breathtaking views of Box Hill. This heated oasis is perfect for a refreshing dip, whether you're looking to unwind with a good book or socialize with friends under the warm sun. The shallow end makes it a fantastic spot for families, while the unique rooftop setting offers a serene escape from the hustle and bustle of the city. With every splash, you’ll feel the stress of daily life melting away!

And when the day winds down, you can retreat to our superb selection of beautifully crafted studios and suites. From the chic Studio Deluxe with its plush king-sized bed to the sprawling Suite Grand Deluxe perfect for gatherings, every corner of The Chen whispers relaxation and style. Each accommodation promises comfort, thanks to soundproof walls and air conditioning, ensuring your peaceful retreat is uninterrupted. So grab your suitcase and come embrace the artistic elegance of Art Series - The Chen; the perfect blend of comfort, culture, and camaraderie awaits you!

Closest airports

Essendon Airport

13.3mi

Melbourne Airport

18mi

Avalon Airport

38.6mi

Most popular amenities

Restaurant

Outdoor swimming pool

Free wifi

Fitness center

Air conditioning

Tour desk

Soundproof rooms

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach chairs/Loungers

Kitchenette

Elevator

Upper floors accessible by elevator

Free toiletries

Balcony

Rooms

Chen Deluxe King in Art Series - The Chen

Show 7 photos

Chen Deluxe, King

1 King Size Bed

310 sqft

Private Bathroom

Kitchenette

Flat-screen TV

Air conditioning

+

More details

Welcome to the Chen Deluxe King studio room! Enjoy the comfort of our spacious and smoke-free 312 sqft room, accommodating 2 adults and 1 child. Relax in our king-size bed, and take advantage of amenities such as a private bathroom, kitchenette, flat-screen TV, and air conditioning.

Chen Deluxe King Balcony in Art Series - The Chen

Show 5 photos

Chen Deluxe, King, Balcony

1 King Size Bed

310 sqft

Private Bathroom

Kitchenette

Balcony

Flat-screen TV

+

More details

Experience the luxury of our Chen Deluxe King Balcony studio, with its spacious 312 sqft of living space and private balcony. Enjoy the comforts of a king-size bed, a fully-equipped kitchenette, and a breathtaking view, making it the perfect retreat for couples and small families.

Chen Queen in Art Series - The Chen

Show 4 photos

Chen, Queen

1 King Size Bed

290 sqft

Private Bathroom

Flat-screen TV

Air conditioning

Upper floors accessible by elevator

+

More details

Experience luxury and comfort in our spacious Chen Queen studio. With a king size bed, private bathroom, and a flat-screen TV, you'll feel right at home. Enjoy the convenience of air conditioning and the accessibility of upper floors by elevator. Perfect for a relaxing stay with your loved ones.

Chen King Balcony in Art Series - The Chen

Show 4 photos

Chen, King, Balcony

1 King Size Bed

310 sqft

Private Bathroom

Balcony

Flat-screen TV

Air conditioning

+

More details

Welcome to the Chen King Balcony, a stylish and cozy studio room that accommodates 2 adults and 1 child. Enjoy the comfort of a king-size bed, a private bathroom, a balcony with stunning views, and modern amenities such as a flat-screen TV and air conditioning. Ideal for a relaxing and memorable stay.

Chen 2 Bedroom Deluxe Interconnecting Suite in Art Series - The Chen

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Chen Deluxe Interconnecting Suite, 2 Bedroom

2 King Size Beds

625 sqft

Private Bathroom

+

More details

Experience ultimate comfort in our Chen 2 Bedroom Deluxe Interconnecting Suite, boasting a spacious 624 sqft of luxury. With two king-size beds, it comfortably accommodates 5 adults and 4 children, ensuring a relaxed stay for the whole family. Enjoy the convenience of a private bathroom and indulge in a hot beverage with our provided electric kettle, or request a fold-up bed for additional comfort. Smoking is strictly prohibited, allowing for a fresh and cozy atmosphere throughout your stay.

Chen Twin with Two Queen Beds in Art Series - The Chen

Show 4 photos

Chen, 2 Queen

2 Queen Size Beds

290 sqft

Private Bathroom

Flat-screen TV

Air conditioning

Upper floors accessible by elevator

+

More details

Welcome to our Chen Twin Studio with Two Queen Beds! This cozy 291 sqft room can comfortably accommodate up to 4 adults and 3 children. Enjoy the modern amenities including a private bathroom, flat-screen TV, air conditioning, and more.

Show 7 photos

Deluxe, King

1 King Size Bed

Kitchenette

Flat-screen TV

+

More details

Show 5 photos

Deluxe, King, Balcony

1 King Size Bed

Kitchenette

Balcony

Flat-screen TV

+

More details

Show 4 photos

King Room, Balcony

1 King Size Bed

Balcony

Flat-screen TV

+

More details

Show 4 photos

Queen Room

1 Queen Size Bed

Flat-screen TV

Wheelchair accessible

x4

+

x3

More details

Show 4 photos

Room - 2 Queen

2 Queen Size Beds

Flat-screen TV

+

More details

Show 7 photos

Studio Suite

1 Queen Size Bed

More details

Guest reviews

8.1

921 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇦🇺

Kirsty

9.1

January 2024

Brilliant location, tram stop practically at the front door and train station only a few minutes walk. Quick and easy trip into the city. Lots of great food options and two supermarkets in the shopping centre across the road. Clean, comfortable, modern hotel with an amazing rooftop pool. Really enjoyed our staycation here. Would choose this hotel again.

Parking took a little while as you go to one car park near reception to check in and then need to move your car to another car park to actually park. But at the end of the day, the extra five or ten minutes involved is more than made up for by how great the pool is!

🇦🇺

Faria

8.2

November 2023

Loved the customer service, the cleanliness and the general aesthetic and comfortableness. Everything lived up to our expectations. The cost was also pretty good for how good the stay was. Would definitely consider stay again.

Lack of streaming services, even if they didn’t have the log ins, they could’ve had the apps. The closing times for the gyms, pools and bbq area. There being only one washer and dryer, it took me 3.5 hours to wash and dry my clothes between trying to fit in my washing with other guest’s

🇦🇺

Jessica

8.2

October 2023

Amazing friendly staff, beautiful views, awesome pool, secure and safe parking. I really do like this hotel and would consider booking into it a third time. It's so close to the hospital so it's very convenient for me. I also like that the check out time is 11am so not too early. It's right near a shopping plaza as well.

Our air-conditioning didn't work. You only get one tiny milk for making hot beverages. Other motels include cookies, toast, cereal, etc but this one only has tea and coffee and one little milk thing.

🇦🇺

Karen

9.1

January 2023

Facilities are pretty nice, everything looks like in the pictures, nice smell, staff are so friendly, tram station in front of the building and a shopping centre in the corner, TV channel for the kid, modern... we had a good experience.

They don't have a microwave in the room, staff offered me theirs but it's uncomfortable. We have some technical issues with the keys but the staff was helpful. They should offer the option to book a car park beforehand, we arrived late and were so tired to realise that we won't get one and go around to find one on the street

🇦🇺

Claire

9.1

January 2023

I am a relative local, however, I have travelled extensively and my children and I just loved our stay. The hotel is beside a public transport hub, no need to take out the car for the full three days, it was conveniently parked underneath the building for very little cost. Quick train ride for a day in Melbourne CBD at the Australian Open. So many eating options that 5 meals a day didn't get us to every restaurant we wanted to visit. Safe and family friendly location for evening strolls. The pool is lovely and has a BBQ area for self catering. Amazing views from the pool deck on Level 24 and viewing deck on Level 36. Rooms are clean, comfortable and functional. Being surrounded by Zhong Chen's colourful and naive watercolours on every floor was a highlight (the children were gifted paints and a small canvas on arrival. Above all else, every member of staff without exception was faultlessly friendly, professional, helpful... simply excellent in every regard. Other (much more expensive) hotels do not hold a candle to this team in terms of customer service and charm, we felt welcome and valued from booking to checkout. Highly recommended for a family stay, or any stay for that matter. Thank you so much for the wonderful hospitality!

Loved it all. Cleanliness very good but not absolutely immaculate would be the only very minor criticism I can come up with and, for the price and level of service just nitpicking. Awesome stay, faultless staff.

🇦🇺

Robert

8.2

January 2023

The location is great as we could walk to Box Hill Plaza. Woolworths ,Coles, MacDonalds ,a variety of shops, train station and plenty of Asian food outlets are located in the main and the newer part of the Plaza . One could also eat at the restaurants in the hotel. The swimming pool and the gym in the hotel are clean and nice. A rooftop on level 35 is good to look at sunrise and sunset.

The hotel guests parking is confusing. One has to enter through "Entrance 2" which is located further down from "Entrance 1". The hotel share the same building with other apartment owner/tenant residents and the car parks for hotel guests are located in different levels B1 and B2. The bed is too soft for my liking but OK to others in my family. The swimming pool and the gym are located in a separate building. I was walking through the car park B2 to get to the pool and the gym but later I found a quicker way from around the corner of my room.

🇳🇿

Kaitlin

9.1

February 2024

The service here was exceptional, the staff were very nice and helpful during our stay. The facilities here are good and everything was super clean and well maintained. It’s also close to the shopping centre and train station which is super convenient. Definitely worth the money and would highly recommend

Room cleaning service was done poorly as only thing done was changing the bins and towels.

🇦🇺

Jingli

9.1

December 2022

The style and decor of the hotel and room. The room are considered to be spacious and it also has a good fridge and a kitchette which is handy.

There is no instruction for hooking to the wifi and we like to chromcast to the TV and we cannot do that. The bathroom is a bit small, the bathroom cabinet is a bit small without much table top space. There is no facial tissue in the room, also two more glass or cup that we can use for toothbrush holder or gargle cup We have registered as member for discount carpark, however, around 10.30 pm, we cannot find a carpark spot and has to find parking on the street.

🇦🇺

Daniel

8.2

October 2023

Room was cozy, neat and tidy Although I didn't use much of the facilities the chen had to offer, location was great and prices were decent for a small trip

The check in time being 2pm with little chance of an early check in despite messaging ahead, after getting off an over nighter flight hoping to reach the accommodation for some rest, I was forced to keep pre occupied for a few hours before I can enter my room

🇭🇰

Wai

8.2

May 2023

Really well designed room.

Drain of shower was clogged, seems no one cleans the drain for a lome time. Once I enter the room, a bag of opened dish soup was lying in the sink. I don't wanna sound like a harsh customer and I totally respect housekeeping staff. But what I experienced was not even allowed in my home. Maybe it is time for the management to review the time and effort you allow your staff spend on your business is enough or not to reach the base line.

Points of Interest Around Art Series - The Chen

Attractions

Caulfield Racecourse

5.9mi

AAMI Park

7.4mi

Rod Laver Arena

7.5mi

Kings Domain

7.9mi

Melbourne Museum

8.1mi

Forum Melbourne

8.1mi

Melbourne Town Hall

8.3mi

Lygon Street

8.3mi

Collins Street

8.4mi

Melbourne Royal Arcade

8.4mi

Melbourne Regent Theatre

8.5mi

Luna Park Melbourne

8.5mi

Melbourne Star Observation Wheel

9.8mi

Brighton Beach

10.4mi

Dominique Portet Winery

21.1mi

Restaurants

Zero Mode

Cuisines

  • 0

Ambiances

  • Modern

Golden Lilly

Cuisines

  • Asian

Pools

Location

  • Outdoor

Features

  • Heated
  • Rooftop
  • Shallow end
  • With view

Availability

  • All season

Amenities of Art Series - The Chen

Restaurant

Outdoor swimming pool

Free wifi

Fitness center

Air conditioning

Tour desk

Soundproof rooms

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach chairs/Loungers

Kitchenette

Elevator

Upper floors accessible by elevator

Free toiletries

Balcony

Stay rules - Art Series - The Chen

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Art Series - The Chen

When are the check-in and check-out times for Art Series - The Chen?

Art Series - The Chen welcomes guests for check-in at 02:00 PM and the departure or check-out time is set at 11:00 AM.

Can guests park for free at Art Series - The Chen?

Yes, parking is available at Art Series - The Chen. Guests can conveniently park their vehicles on-site for a daily fee of A$16. The parking is public and reservation is not required.

What's the nightly rate at Art Series - The Chen?

The base price for Art Series - The Chen starts at $100. Do note, the cost might change depending on room preferences and dates. To see the actual prices, input your desired dates.

Which room categories can I book at Art Series - The Chen?

At Art Series - The Chen, the available room types include the Chen Deluxe King Balcony, Chen Queen, Chen Deluxe King, Chen King Balcony, Chen 2 Bedroom Deluxe Interconnecting Suite, and Chen Twin with Two Queen Beds. All rooms are non-smoking and have a studio or suite layout. The studio rooms accommodate 2 adults and 1 child, while the suite accommodates 5 adults and 4 children. The bed sizes range from King size to Queen size.

What is there to do in Art Series - The Chen?

At Art Series - The Chen, guests can spend their time enjoying a variety of leisure amenities. They can take a dip in the outdoor swimming pool, which is available all season and features a heated rooftop area with a shallow end and a view. Guests can relax on the beach chairs or loungers by the poolside. For those who like to stay active, there is a fitness center available on-site.

When it comes to dining options, the hotel offers two restaurants. Zero Mode provides a modern ambiance, while Golden Lilly specializes in Asian cuisine.

Overall, guests at Art Series - The Chen can make the most of their time by enjoying the pools, exploring the fitness center, and indulging in delicious meals at the on-site restaurants.

Does Art Series - The Chen have a pool for guests?

The hotel has one pool available for guests. It is an outdoor pool located on the rooftop. The pool is heated and offers a shallow end. Additionally, guests can enjoy a view from the pool.

Are there restaurants located within Art Series - The Chen?

The hotel has two on-site restaurants. One is called Zero Mode, which has a modern ambiance. However, no specific cuisine is mentioned. The other restaurant is called Golden Lilly and offers Asian cuisine.

Which payment methods are supported by Art Series - The Chen?

Art Series - The Chen accepts Mastercard, American Express, and Visa as payment methods. Cash, however, is not accepted.