Serena Hotel Buenos Aires

We stayed in a superior room with a balcony. Very nice and unexpected how nice the balcony was for sitting outside in the mornings and evenings. You are centrally located in the business district of the city. Very nice Mall was 100 meters away. Numerous good places to eat within a few blocks. Hotel offers money exchange at reception. very nice pool and sauna in the basement which I thought was very unusual location, but actually very nice and well thought out. We were scheduled to start our Hurtigruten Antartica Cruise from the Sofitel hotel the first night of the cruise. They gather everyone there and then bus you out at 3 AM back to EZE airport for a charter flights to Ushuaia. We wanted to explore BA for a few days and this hotel is less than a 100 meter walk between their respective entrances so super convenient to make the switch and so much more affordable/value than Sofitel. Cab ride from EZE airport to hotel will cost you $30-40 and take 35-70 minutes depending on traffic when you arrive. Other airport near downtown is only 15 min ride but this airport only serves domestic flights so super convenient for a day trip up to Iguazu Falls. So worth seeing this natural wonder.. Don't book the $950/pp day trip. You can book flight on JetSmart for less than $200/pp round trip. Park entrance tickets you can buy on-line or there and are $20/pp. Cabs are waiting in line at airport to take you there another $20. Ask for a driver who speaks a little english and arrange for him to pick you up for return to airport. Takes about 3.5-4 hours to walk the upper and lower loops on the Argentina side. We had time to use before our return flight departed so our driver took us into town to a very nice restaurant, picked us back up at prescribed time then took us to the 3 corners where you can see 3 countries borders meet then back to airport for $40.

Breakfast was more continental like serving only one hot item, scrambled eggs. The Fruit, Juice, Rolls, bread and cereal selections were good.

The concierge who checked us in when we arrived late due to transportation difficulties was very friendly and courteous. The ground floor courtyard was lovely. We loved being there in the evening and at breakfast. Finally, the location was excellent.

It’s too bad the water feature and its lighting in the courtyard we’re not functional during our stay. We’re sure it would have added much to the beauty and mood of the space.

Great location plus there’s a bottle shop, small supermarket and a fruit & vegetable shop across the road. The breakfast is satisfactory. The staff are pleasant and were extremely helpful when a tour operator failed to come and pick me up for a tour. They don’t offer meals other than breakfast but I would highly recommend this hotel.

The breakfast was very nice. I liked the room. I wish there had been some English language news channels available. Especially Fox News. Also, ESPN Sports would have been nice.

I arrived early in the morning and had to wait until around 11:30 to check-in to a room. I understand it is sometimes difficult to have a room available for an early check-in, so this is not a huge complaint.

Small sophisticated boutique hotel, beautifully decorated. Staff is kind, cordial, knowledgeable and a great help in navigating the lovely neighborhood of Recoleta. It’s located within walking distance of excellent restaurants.

Nothing. Just perfect.

Great central location, convenient to many tourist attractions. This is a boutique hotel with a small number of rooms. Friendly, knowledgeable staff. Breakfast is continental buffet with fresh fruit salad.

Nothing, except perhaps a 2 person jacuzzi.

The hotel is in a great location. It's just around the corner from the Sofitel but being smaller, it was much more personal and the staff were great.

Good sized rooms with very comfortable beds.

amenities a little dates but nothing major

The location, comfort and cleanliness of this property and its excellent and professional staff make this a place to return over and over again.

All the Staff was great especially Arturo !

The TV does not have CNN or international channels