Hotel Màgic Ski

The room was great. Located on the 2nd floor we had a balcony facing the mountain and with a view of the gondola. The location of the hotel was fantastic, it was perfect for a walk to explore the surroundings and only a 2 minute walk to the ski lift. It was also next door to a ski equipment store for which the hotel gives you a 10% discount! The breakfast offered various choices and respected health measures by offering different time slots to avoid over crowding. The staff is very welcoming and helpful. There is a large lounge area and bar with snacks near the pool table which offers a great view of the snowfall.

The room felt a little cold but that could be because I didn't know how to use the thermometer well enough.

The breakfast offered various choices and respected health measures by offering different time slots to avoid over crowding. The room was great and offered both bath and shower options. A nice surprise was having a coffee machine and a little extra room with a couch which was also a pullout bed. The room also had two TV's which offered both Spanish and French channels. The hotel location is great and allows for lovely walks to discover the surroundings.

The room being located on the top floor (4) meant that there was no real window for a view. There was only one window on the ceiling which due to the snowfall was completely obstructed. The room was warm at first but then got cold and no matter how much I turned up the heat it didn't seem to get warmer (perhaps I was doing something wrong).

Really great staff, helpful and friendly. Great location, minutes walk to the ski lifts and shop for equipment hire. Food was also good with more than enough options (buffet) for breakfast and dinner.

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It is perfectly placed in La Massana, near parks, main street and bus stop. The breakfast was really good.

The pool is really small,

Great location, good breakfast and dinner options, nice lounge area and bar!

Spa was a bit difficult to get to and not open very long (5 hours)

Location perfect, food great, rooms beautiful

great location, clean and tidy, breakfast was great. friendly staff

felt a little dated

Everything! The staff was impeccable! The location… no complaining at all!

Breakfast: I would suggest more local food (cheese, bread, cakes)

The location of the hotel in relation to the ski lift was fabulous. I honestly didn't realise when I booked it that they were right on top of each other. The rooms were fabulous, though the bath stopper in one room was broken so we couldn't use the tub, and the beds were super comfy. The staff at the hotel were also amazing, they did everything in their power to make sure we had a good stay.

The management of the spa area could have been better. Due to covid there were restrictions on how many could be use each facility but there were more people allowed in than that restriction allowed for so often we were just standing there looking stupid.