22Land Residence Hotel & Spa Ha Noi

The staff were the most helpful, accommodating and genuine I've encountered so far, specially Will at front desk. Rooms spacious and comfortable beds. Very clean and you've everything you need (even toothbrush) in the bathroom. Breakfast excellent with a array of various food to chose from(western and Vietnamise). I enjoyed my stay there.

Location. Unfortunately no tours companies will pick you up there. You've to get a taxi to the old quarter.

The breakfast was limited but ok, nothing special. Great accommodating staff.

limited menu for a robust city like Hanoi. Ordered massage to the room which was the worst in the whole world. The lady wore jeans, put a towel on me and rubbed my skin with her feet till I couldn't stand it. Horrible experience. Amateur.

Great location. Easy to find for GRAB riders (the local ride share) Being in District 3, it’s a bit away from the hustle & bustle of District 1 which was actually quite peaceful..!! Takes 15-20 mins on GRAB to get to most places in District 1 Rooftop pool is great, but it was too chilly for a pool dip so I just sweated in the sauna which is adjacent..!! The Rooftop Garden is a good place to zen out. Pre covid they had a bar up there which I was informed has not been started since. The staff were really helpful and stored my luggage while I was in Saigon for a few days. Breakfast is scrumptious, basic Vietnamese / continental and great value for money 10/10 for Breakfast ..!! Room was quite clean and facing a quiet alley which was great..!! I would definitely recommend staying at this property and would surely stay again on my next visit to the city..!!

Clean hotel, good breakfast with very good coffee, stuff very, very kind and helpful, but for someone who want to visit the old center and doesn't have too much time, it seems a bit far away. I use to walk a lot and when i say a lot, like 20-25km/day but this time my time was limited. I arrived in the afternoon and cjeck-out next day 11 o'clock. The neighborhood are interesting if you have the curiosity and want to see a vietnamese neighborhood, i went to drink a coffee in a very nice place, i ate a good pho, no touristic places and people friendly. Specially the suff, is greate!

I needed to change USD and TBH in VND and no exchange money office arounde. The close one at 2,4 m far away. I spent almost 2 hours in 3 banks, trying to exchange money, but none was changing TBH, i had to go to Vietcombank, far away also. Also, nothing to do in neighbordood, many auto workshops. Otherwise, nothing to complain!!

Though language was a barrier sometimes but the housekeeping staff was excellent they made sure they kept the rooms clean....Even the restaurant staff were super helpful and kind...and same goes to the reception as well. To summarize we would like to thank the entire team for an exceptional service and always being there when we needed something especially when you travel with a child.

Room super clean, restaurant with good food.

The pool was not treated and was unusable.

Nice staff, location, and hotel room was nice.

Tv remote didn’t work. Beware: main issue, when we requested airport transfer for 2 we were quoted 260,000 Dong by hotel staff which we were fine with. The taxi picked us up and on drop off, the driver told us it was 300,000 Dong because “airport ticket”. Be careful with airport transfers from hotel, cheaper to just book a Grab etc.

Nice fittings and comfy room. Good breakfast and helpful staff. Nice area to walk around. Very nice rooftop setup, loved the sauna and fitness space.

The only thing I didn't like was the LED lights set in the flower pots outside my window which lit the window at night so that it didn't allow the room to get dark. Kind of annoying but I slept well enough a bit confusing when you wake up middle of the night not knowing of ot was day...

I had booked for the great price so I wasn’t expecting much but I was pleasantly surprised! The lobby and restaurant area was bright and modern, my room was clean, high spec and had lots of amazing features like TV with English channels, bath tub, robe and kettle (as well as the bed being very comfy) and a great area on the roof with pool, sauna, gym and cinema room all free to use. The staff were all amazingly helpful and will answer any questions you’ve got/help you book trips. 10/10 would stay again.

I liked the breakfast provided a lot. It was definitely enough for one person to start the day off right and it tasted great. I also liked the beverages provided, very refreshing and light. I also liked the service provided by the staff, very attentive and helpful to my needs. I would like to praise one staff in particular but I do not know how to type his Viet name.

The variety of dishes could be a lot better. For a few days, the meals on the list were the same. This also goes for the beverages. The pool on the top floor could also be better if it were heated regularly. Also, thicker blankets should be provided in cold weather.