Hotel staff were excellent. My flight came in early. I had been up since 3am (coming from CT). They allowed me to check in early without hesitation (HUGE plus)! Everyone was friendly, accommodating & helpful. The restaurant and staff were great (had lunch & cocktails). Room was clean, bed was perfect for my bad back with plenty of pillows, and it was nice and quiet. Would definitely stay again!

Low lighting in bathroom made makeup application difficult (was in town for a wedding). Could have used softer toilet paper.

Great location. You also have some great staff. Brooklyn and Eldra at the front desk were outstanding. When our first room assignment was not what we wanted, Brooklyn got us another room. Both were also very helpful on checkout day. In EastTown we had great service from Joe and Kayla. Good atmosphere and friendly vibe.

Broken revolving door made access/egress difficult. It was almost easier to get in and out through EastTown bar. Also the noise level is less than ideal on lower floors due to the new street rail line (and the usual motorcycles, although that is part of Milwaukee).

Easy to get to. Very welcoming & grand. Room smelled clean, was clean & spacious. Shower was great. Bed very comfy. Walking distance to every place we were going. Nice bar/restaurant.

More expensive than most, as well as the price to park being higher too. Was the HD Homecoming so had little choice but to pay it. Wish the bar stayed open past midnight on a Saturday night. That being said, we weren't disappointed. Very nice stay.

1. Short walking distance to Summerfest. 2. Very clean 3. Beautiful hotel decor & room 4. Staff very friendly and energetic

Check in was at 4pm. I received an email from the property stating I could check in early within 48 hours a few days prior to. I did check in the day before and was given an option to have the room ready as early as 1pm so I chose this option. I was a little surprised to get a text saying my room was ready around 7pm. I didn’t have a problem with check in being 4 o’clock but thought it was nice to have the option of having it be ready at 1pm. Even if this wasn’t possible, I would expect that the room would be ready at 4 o’clock at the earliest since this is normal check in time. This is my only negative about the hotel but it didn’t inconvenience us at all so it’s really not a big deal at all. I was just a little surprised.

The easy upgrade was lovely! I really appreciate that! Thank you Jaide Lehnhardt!

The smell of sewer gas at the entrance. The bed wasn't that comfortable - my friend thought the same thing. Valet is too expensive!!!

The property was clean comfortable and quiet! The concierge staff was pleasant and helpful.

It appears that a server/waitress in the dining area/cafe displayed signs of racial prejudice. She chatted with a male customer about personal topics. She then walked out of the cafe and had not returned. She never took my order.

The concierge lounge served a great breakfast, and the facility in general was well kept. The location is a convenient walk to the 3rd ward with nice restaurants and some shopping.

An upgrade from the old style coffee makers in the room would be welcomed.

Hotel staff were exceptional and the facility itself was extremely clean and comfortable. Close to everything downtown. I will definitely stay here again!

Valet took a half hour to get my car and I was late for my meeting. Would have been nice to know that I needed to notify them that far in advance. I thought 15 minutes would have been plenty.

Great staff, very helpful and accommodating! Facilities were exceptionally clean and well kept, my room also exceeded my expectations! Purchased breakfast and the food was fantastic . I am so happy I decided to stay at the downtown Marriott!

$38 daily parking (valet staff was great!)

The staff helped with a booking snafu and we're very patient with me. The bed was comfortable and the room was well lit

The shower didn't drain well when I was showering and the whole shower could have benefited from a clean before i came in