Staybridge Suites - San Antonio - Schertz, an IHG Hotel

The hotel is relatively new. The staff were all very nice and helpful. The rooms and hotel overall were very clean and he kitchen was very convenient. Breakfast was good but no other meat except pork products were available. The outdoor pool was clean and it is not a heated pool just in case you're wondering. The area that the hotel is in, is very convenient especially next to a hospital in our case for our disabled child and we liked that it was tucked into the side road, but not too far in, so that it was not right on the highway. It was quiet for the most part during our stay. It was also very close to many places to eat and about 20 minutes from downtown San Antonio. They have a small store to pick up anything you may have forgotten and washer and dryers to do laundry if needed. Good shower pressure and hot water. Overall we had a great stay in our 2 bedroom suite and would definitely visit again.

There were only three things that were minor problems. Our room was right next to the pool so between 1-2 am there were older teenagers/young adults yelling and screaming and blasting music really loud so it made it hard to sleep. Maybe cut the pool off by 12am or at least not allow loud music after that time since quiet time in the hotel starts at 8:30pm. Handicap parking was a bit of a problem. There were only four spots and they were all taken. Maybe adding some in the back by the door where the pool is would help. Some non-pork meat for breakfast would be awesome.

Was very clean!!! Had complementary beer/ wine and pork tacos in the evening witch I was not aware off! Was a nice surprise . My husband loved the flavored water in the front lobby !

The only thing I can say I didn’t like was the toilet tissue. Being a nice Hotel but still having the cheep tissue was a little bit of a shock but sertly not a deal breaker

This property is in a great location for sightseeing and just a leisure get away. Staff is friendly. Rooms are comfortable and clean

I think any hotel keeping up with trends should update even the simplest things. Like exchanging the code makers in the room from old fashion brewing units to the Kuerig models Just makes sense

Breakfast was so good. Everything was well prepared and presented. I was very impressed with the setup. I noticed they kept up with the cleanup and stocked up as soon as the items went low. Keep up the good work!!

Everything was wonderful. Had good vibes no complaints.

great location and staff was GREAT!

only thing I can say I didn’t like was the trash cans outside were too small. That is a stupid complaint but only thing I didn’t like. I like cleaning out room for cleaning people. so I couldn’t throw out the bags from dinner from the previous night.

Buffet breakfast was perfect. Warm make your own waffles, sausage/bacon and eggs along with quick grab items such as pasteries and yogurt/cereal were available every morning. Staff on hand to help you if needed to pakc up to bring back tpo your room for younger children.

We enjoyed all parts of our stay. Staff went above and beyond expectations to make sure we were comfortable and had everything necessary to make our stay both relaxing and productive in the business center.

Variety in breakfast. We stayed over 3 weeks and never got tired of the breakfast. Rooms were spacious and comfortable. Kitchen was a plus.

Nothing

The breakfast was good. The location was perfect. Most of all the hotel room and staff were super!

It was a bit of a walk from the elevator to the room.

The free breakfast is awesome and the beds were comfortable. The rooms are room and kept my large family happy.

The room could’ve been cleaner. There was trash that was left behind, probably not seen by the cleaning crew. I also noticed that the television had quite the amount of dust.

I love the friendly warm staff. Very personable as if they know you. And the breakfast is the best! From the muffins to the waffles! I love staying here!

Nothing!