Sheraton Suites Market Center Dallas

The breakfast and dinner was absolutely delicious. I love the view from my balcony in my room. The entire staff was friendly, helpful, courteous, and one of the best staffs that I have ever encountered and I’ve stayed at quite a few hotels and this staff is the best hands down. I also enjoyed the outdoor seating areas.

The prices of the food in the restaurant were a little high so not so good if you’re bringing hungry teenagers, lol it would be cheaper to order outside the hotel. The room could definitely use updating like the bathroom door, the tub, floors, and sink fixtures. The water pressure could definitely be better and housekeeping did a good job cleaning the room but I could tell that the floors were not swept or mopped. Also it would have been nice if the pool was available.

The staff were amazing and so welcoming! Very clean room! Everything was so perfect! The bar is super nice! We had a room with a balcony and it was facing the beautiful city! We will definitely be booking again in a couple weeks for our next trip there! Also very great location to everything, absolutely no complaints.

I loveee this property it is always very clean and very nice as far as decor

The toilet didn’t flush properly and it wouldn’t go down

Clean, lobby area with pool table was nice. fettuccine was amazing! Rooms were comfortable and spacious. front desk staff were amazing.

I was disappointed that there was no tea for breakfast. gym caught on fire one day. housekeeping could have been a little better. would like more towels per person.

Check-in was super easy and quick. Got a room with an Awesome city view and was able to watch fireworks from our balcony All night across the city.

One way in, and one way out the hotel. Only 2 elevator's, but luckily the hotel was pretty empty during our stay, so we had no issues with waiting.

convenient to desired locations separate living from bedroom updated facility

When booking, the description of the room said “2 bedrooms”. On check-in, it was said that the room was only a 1 bedroom but considered “2 bedroom” due to the pull out couch making into a bed. fortunately this worked out for our family but could have put us in a bind in other circumstances.

Staff was very friendly and accommodating. indoor/outdoor pool and spa was nice.

My room was on the road side and road noise from I-45 was constant. Ice machine was not available to the public due to covid restrictions, but staff did get it for me 3 times. Price for paid parking (16.95/day) was a little high. Did not get the breakfast due to high cost (also $16). Traffic to get to downtown location was horrible.

Convenient and affordable I was charged twice but I cleared it with my bank and I had the money that following business day. I didn’t use any of the amenities and I think you have to pay for breakfast. They do sell overpriced snacks in the lobby. The balcony was a nice added touch since the room I got was super dusty. I just wish it was cleaner. Thankfully I bring Clorox wipes to all my stays and I always bring shower shoes, but the amount of dirt from tub made skin crawl. That said, unless you’re on a budget or just want a room with a balcony then this is perfect or spend the extra money to stay somewhere cleaner.

Dirtiness of shower Agents should check to see if a hold has already been placed on payment method to avoid double charges. It’s returnable yes but inconvenient and avoidable. Also the elevator works without the room key so anyone can just come up the floors.

Totally awesome experience it was my birthday and my kids first time staying at a hotel, i have 4 month old twins so it really meant a lot to me to be able to access a double bedroom with a balcony! my family had a wonderful stay, can’t wait to return!

no complimentary breakfast

very nice lobby set up overall worth it. I enjoyed the stay for the first time

the pool was dirty leaves every water was not clear it was mucky also the key system was down my entire I couldn’t really leave out my room or enjoy everything how I wanted.