Hilton Garden Inn Hamilton

The hotel was super clean.

I got a message that the pool and gym were closed before my stay. I looked to find a different hotel but would have been charged a $300 cancelation fee. We decided to just stay without the amenity that we chose this location for. When we got there, everything was open. Booking is the one that sent the message and never replied to my guestions for 5 days. We had to go buy clothes we would have packed, hadn't the false message not been sent. THIS IS NOT THE HOTELS FAULT IT FALLS ON BOOKING

Location/cleanliness/bar&grill on premises.

1.Pillows were extremely uncomfortable for sleeping purposes. Honestly don't know why Hilton Garden has selected such a product for its property and its customer. 2. Shower handle was either in "lukewarm" mode or dangerously scalding mode- neither of which is ideal for a safe shower.

Very easy to get to and situated with walking distance of a chain restaurant; everything was modern with a nice big lobby. Nice experience and they allowed an extra hour on checkout.

Staff was a bit tired (we are in a staff shortage right now, so i give credit); recommend getting the breakfast as part of the room as it was expensive for what we got. Its COVID, so the bar/restaurant hours were limited.

I loved how nice and modern it was. The proximity to my NJ office location. I also enjoyed the coffee which was pretty good. I loved the outdoor space. The ample seating areas were great, eat in doors, outdoor, which ever you prefer. Everything was super clean and nice. Staff was great!

The grill didn’t have many food options but wha they have is good. The chille is the best and there’s a TGIF right outside. The breakfast was good and so were the options.

The facility was clean, spacious room and look modern .

I evidently did not read the unorganized flyer to well. The man at the front desk told me the flyer clearly states that room service was upon request. I never asked for room service. I just think he should have figure out to respond in a more professional and courteous way as the customer. I only asked for a roll of toilet paper.

Nice place would stay again Loved the pool an hot tub The lobby is nice an the hotel grounds Close to store an restaurant s

The room was just plain nothing to cheer about the bathroom was very small. The room was very plain The blind was broken fixtures in the bathroom rusted. No exhaust fan in the bathroom.

Comfortable room clean friendly staff.

I requested for the room to be clean and when we came back to the room the door was still open but nobody was in it. Our door to the bedroom got stuck so you had to pull it shut. Thankfully nothing was missing.

Perfect location right off the highway. The lobby area room was very clean & inviting. Our room was very clean & comfortable. Breakfast choices were good too.

The morning front desk was not friendly. They didn’t even make eye contact to speak.

I liked that they wait 72 hours between renting rooms. The seals on the doors made me feel very comfortable knowing no one had recently been in our room.

I wish there had been a door in between the bedroom and living room area.

I had a great experience while staying at the Hilton Garden Hotel. I liked how clean the room was, and how easy it was to check in. I also like that they have a sticker on the door that shows that no one was in your room after it has been cleaned.

There was some stomping noise right above us. It sounded like kids were running back and fourth throughout the room. We could hear the noise throughout the night. Was very irritating when trying to go to sleep.