Best Western Plus GranTree Inn

Breakfast was in restaurant connected to hotel. Hotel only offered coffee and bars that were located at check in desk, not by coffee. Restaurant I ordered a breakfast with my 85 year old parent to share. They do not serve split plates which is a service provided at other places for a small fee. The staff was cold and appeared tired.

Breakfast experience. When seating older clients offer chairs that are lower to the floor instead of the higher chair. If clients want to share a meal just let them know it will be a $1.00 more and serve them their separate plate. Appear interested in providing their service.

Staff helped me reserve a quiet room. After I checked out, my flight was cancelled and staff arranged for me to return to the same comfortable room for another night. When I had to check out at 4:15 a.m., someone was at the front desk to give me a printed bill. After a stressful week, I really appreciated the little assists and easy adjustments. Thank you.

Nice and big room, very comfortable; the bed is very soft and comfortable

the breakfast is not included, it’s not a big deal but must be taken into account; in the structure there is a restaurant (very very good in every meal) that is independent of the hotel, therefore every breakfast must be paid but the hotel give you several coupons (one 12$ coupon, or 20% of coupons for breakfast or other coupons for drinks).

We stayed 5 nights. No problems. Fitness Center helped a lot. Pool and hot tub were clean. Ate one meal at restaurant. A little pricey and slow. It would have been nice to have had a free continental breakfast for a quick meal before traveling. Building was secure. Didn't have any problems out of any guests in other rooms. It worked for our purpose.

I thought it was a little pricey. Stayed in other hotels with same amenities and they were cheaper and had free breakfast and started serving at 6:00 AM.

clean the restaurant was nice the hotel front desk were polite,

I called for an ride from the airport to the hotel, @330 pm and called again at 4 apparently they picked up 2 other people and forgot that I needed an ride , so they final got me at 5, I know they are busy but they had my name and phone no

Couldn't find or reservation, (done through Booking.com), so after a 15 minute delay, got upgraded to a suite. Very thoughtful and much appreciated! Love the shuttle and the driver's flexibility. All staff great.

Nothing, all staff super friendly.

American Airlines delayed our flight overnight and we booked this "on the fly" from the Bozeman airport when we were told there were to be no meal or hotel vouchers. Best Western provided a fabulous rate, courteous staff, and a clean comfortable room for us after we'd been 10 hours in the airport that day and were exhausted.

I saved 200 dollars on overall stay for three nights. Paid up front but still an awesome value. We also had a toilet issue and the staff helped us immediately.

There was no free continental breakfast at this hotel.

Beautiful place. Great staff and services provided. from the shuttle service to the front desk, to the room service. just great!! I really wish I could stay longer than one night. loved the restaurant/lounge in the hotel too.

Thin walls but it’s not terrible

Really appreciate the shuttle bus to Bozeman Airport from our hotel. The stuff here is really considering for travelers. Our flight is in the early morning, we just can not believe we can get a shuttle bus at 4:15 in the morning.