Home2 Suites By Hilton Brooklyn Park Minneapolis

The facilities were clean and well maintained. I felt safe and comfortable. The room size was perfect, and the separate room from the kids was a bonus! The morning breakfast, wi-fi, swimming pool, and gym were great perks included in the room charge.

I booked through a 3rd party, and when I checked in and got to my room, it wasn't the one I booked. I spoke to the clerk about it, and he said it must have been a booking error because the room I wanted was more expensive. I kindly asked him to check into it further because I had a confirmed reservation. After discussing it with someone on the phone, he reluctantly "upgraded" me, but told me to be sure to talk to the manager in the morning so they didn't change the price on my final bill. The manager in the morning was great. She said he was new, and there was no problem with my reservation. I never received any additional charges on my room. So this was a hiccup, but I was ultimately pleased with the outcome.

I love the pool. I really enjoy the breakfast, it was extremely delicious. The bedroom is a nice decent size for a party of two. I appreciate the curtains beside the bed and am super thankful for the window curtains as well. It made the room nice and dark. Thank god there was a microwave and fridge usually they don't come with any. Lighting was good as well. Overall, me and my significant other enjoy the stay and would always recommend this hotel. It's also located in nice area and made us feel extremely safe and secure. Thank you Hilton Home 2!

The roominess of the room, full supply of dishes in the kitchenette, breakfast bar and the manager! Her intelligence, grace and personable communication regarding a billing error exuded confidence to this customer.

The 2 desk clerks who could NOT solve, or answer for the error OR the correction!

I liked the room. It was comfortable. The bed was better than I thought it would be.

There was an issue with the kitchen. I checked the drawers and found that there appeared to be silverware missing. I advised the front desk. I also told them that the garbage disposal needed to be cleaned because it smelled.

Breakfast was good. room was a bit smaller than pictures made it look. no cook top in the room, but could get one from the front desk. Bed was not a queen.

The sliding barn door for the bathroom. It made privacy a little hard to achieve I also got my finger in it. The back entrance of the hotel which was closest to our room was bit scary at night. and hard to see.

The room was very comfortable and quiet!

The breakfast was a bit lean in quantity and quality. The food was tasty, but there wasn't much from which to choose. Seating in the breakfast area was minimal. We arrived there at 730,and was 80% full.

This place has all the amenities necessary for a longer-term stay. They are extremely pet friendly. The morning breakfast is excellent and includes hot options not just continental. The rooms are very comfortable and have everything you need to stay and even store some additional food options. Large refrigerator and freezer.

The beds were not as comfortable as I have had in the past at other hotels, but comfortable enough.

Hotel was very clean, and staff was very kind & courteous. Hotel was at a convenient location close to major highway access.

Parking lot was well lit, however was without security cameras. And, unfortunately over the Mother’s Day weekend an unknown person vandalized my SUV. My catalytic converter was cut & stolen by a thief & unfortunately no way of proving who did it.

The room was clean and comfortable.

We were the unfortunate victims of some noisy drunks below us in the firepit area. They must have stayed on our floor, because they awoke us exiting the elevator at 2 am.

We loved the location. It was convenient to a lot of main freeways. Our room was very clean and as we were staying there several days, the Hotel Clerk gave us a room at the far end of the top floor which was great. Breakfast options were very good.

We really don’t have anything negative to say about this property.