OYO Hotel Mona Lake Muskegon

Breakfast didn't come with my stay at least I wasn't informed that it did.

Passing out bath towels and face towels clean Lenin for the bed overall I enjoyed my stay it was very comfortable

I liked how I expressed my concerns and Lisa at the front desk listened and heard me and helped me. We were able to complete a grest room together, along with Kevin's help. I understood that construction was going on and rooms were under repar and Together the 3 of us were able to successfully complete a great stay.

Well with all the partying going on in the parking lot, there was a lot of trash thrown out onto the parking lot. Alot of broken glass. I only saw 3 workers, property workers, and 2 helpful receptionists. Its my understanding that Kevin and one other are repairing the rooms and doing a lot of other jobs, it seems like a tob of work for just those three. May be the other buildings have others I did not see? One other thing from the outside I did not see the lobby's front desk. I am not sure where the sign is for the lobby.

Clean room and bathroom. Can't hear much noise from outside/building while in the room. Close to our destination and well priced. Card only access for building outer door and room. Got extra towels when asked for. Security at night. Large rooms.

Some of the linens, curtains in the shower and windows need replacing. No public trashcans anywhere. Towels were rough and a couple had long dark hairs in them. Parking lot is beat up. No microwave.

The man at the front desk who checked us in on July 2nd for our 3 night stay remembered my name and had exceptional customer service. Room was clean, maid service was amazing and very attentive and the guy working on the floor in the hallway all week was super nice. Would stay here again.

No breakfast

The directions was off according to google, calling booking back, with the problem it took over 45 minutes to fix the problem. By then I came up with can you call them! Google has you turning right and it's really left.... besides being after 10 at night and very dark out.

.once we were settled we found the room and the halls clean and quiet .the staff was very friendly and helpful

First impression was not good .the hotel was in a very run down part of town with many abandoned buildings close by and some right next door .the hotel itself was hard to find because of a small sign and the hotel was way back off the road

Some reviews are negative. I did not have that experience. When you stay at a low-cost budget hotel, you will not get the amenities as you would at the high-end motels. I would stay again.

I would have preferred that an electrical outlet was closer to the bed. However, this is an older motel, and back in the day, there were no cells phones that need to be charged.

Nice big room. Staff is helpful and friendly

The room was decent. The motel was convenient, right off the highway.

The noisy little dogs and the badly functioning keyboard reader system

Company I had

The only hotel I've ever been to and had no Bible or a coffee maker. With a bullet hole in the head board