Best Western Shepherdsville

The breakfast at this location is always hot and tasty. There are some type of eggs every day and then at least one choice of meat such as sausage or bacon. Our granddaughter was celebrating her 19th birthday and wanted to bring the puppy along. This location is very friendly to pets. The outside pool was warm yet refreshing and we enjoyed being able to swim in the dark as many hotels close pools at dusk. The small fridge and microwave made keeping food ready for the two year old easy. The beds are very comfortable and this location is within a mile from just about any fast food restaurant, a Kroger, a Walmart, three sit-down restaurants and at least two drug stores. There are also several pizza places in town that you can either dine-in or carry out or receive a delivery. This is our choice hotel when we stay near home for any family occasion.

We wish this location had a fitness center.

From the moment we walked in, the desk clerk made us feel right at home. I wish I could remember her name, because she was just amazing. From logistics to advice about the area, her help was invaluable. The room was clean and comfortable, the breakfast was amazing; most importantly, the morning we were leaving, the morning desk clerk warned us about a storm rolling in, pretty quickly. He suggested we either wait there or head south (even though our destination was northeast). We went south about 20 miles; we found out later a couple of tornadoes touched down north of Louisville. If he hadn't warned us, we probably would have been right in the middle of that.

There was, seriously, nothing we didn't like. It was expensive, but that's because it was Derby week. Everyplace was expensive that week. For a once-in-a-lifetime visit, it was worth it.

very convenient and very friendly staff

The beds are like laying on the floor, very hard beds.

The breakfast was great. Hot and delicious. One day we had scrambled eggs, biscuits, and sausage gravy and the next there were tator tots and sausage links and scrambled eggs plus a variety of other foods such as waffles, cereal, sausage egg mcmuffins, yogurt, fruit, etc. We just were hoping for bacon but everything was very good. The room was exceptionally clean as well as the hallway leading to the room - very nice.

The only thing we missed was not having a fitness center to workout. Everything else was perfect.

Very clean grounds and rooms. Bathroom was very clean and pillows were very comfortable. The bed was firm for our liking but still comfortable. Nice sized TV and the mini fridge worked great. We were able to refreeze our ice packs overnight. Staff friendly and personable. Cameras everywhere and police were parked near our building overnight. Seemed like a safe area.

No bible in the room!

The staff there are nice hardworking people. The rooms were clean. The breakfast was also nice.

The price was more than I should have payed, but everyone was gouging for the farm handout expo in Louisville. The room had the musty old smoke smell but was doable. The location couldn't get any closer off the interstate, which is convenient but you could definitely hear all the traffic noise from my room.

We stayed at 3 different hotels on our week long trip. The first was economical, but run down, and a roach was under the phone and they charged $40. Extra for our 2 tiny dogs weighing less than 11 pounds combined. Making it the most costly of the three. The second was very run down…as far as the finishes…but clean enough but a bit noisy. This one had simple design, but fresh, super clean and the bed was perfect.

No complaints.

Everything was outstanding. The breakfast was beyond excellent, both for variety and quality. The room was clean and inviting, the beds and accessories comfortable. Staff friendly anad helpful. There was virtually no outside noise - traffic, etc. I was so happy that I reserved the same room for our trip back to Pennsylvania four days later.

Nothing

I liked all the room amenities. The front desk staff was very nice and accommodating to reservations. The only thing I did not like was that you had to call a number for each device to connect to Wifi and go through a process. As a mother traveling with a 5 year old, this was super inconvenient and Ontop of it the Wi-Fi kept disconnecting itself.

Our room was very spacious and clean with appropriate amenities (cold and hot water water drinking cups and personal care products. We especially liked the "comfort level" commode. The breakfast sandwich was actually better than expected. Overall this was a better experience than we had at one of your competitors in AL. We have stayed here before and the upgrades in the lobby and breakfast room were very noticeable and improved.

Our room key didn't work well and I had to walk the entire corridor twice to get it replaced. With limited mobility this was difficult. On the second occasion no one was at the desk - outdoors smoking. One of the other customers told me to look outdoors. Our room was 129. The day we checked out there was no decaf coffee when we went for breakfast.