Extended Stay America Suites - Jacksonville - Deerwood Park

I took off 2 points. One because they don’t have it listed on the site, but when you come in, it’s a hand written sign that says you have to pay a $100 deposit. That’s should be stated when booking so guests can make sure to have that extra money. The other point I took off was because the pool area was not appealing at all. Looking like it was deserted for a while. Other than that, everything was good.

The pool area and knowledge before hand about the $100 deposit.

I like that is was affordable. The rooms were nice with a semi kitchen( refrigerator, microwave, dishwasher, sink and a stove top-2eyes kind of like a hot plate into the counter) I enjoyed that part. Also the whole layout of room was comfortable to me and I like that it's not to noisy(other guests or traffic) It had a pond across the road which was lovely. I enjoyed my stay. They do offer grab and go breakfast but ya gotta get down there early to get something. Also have an outdoor swimming pool, it was pretty cool. Overall I enjoyed my stay and would stay again, I liked the room and the location was great to me.

The only thing i didnt enjoy was when we got to the room it smelled like smoke (had a non-smoking room) it was suppose to be non-smoking, but anyway the floor was also dirty(not with stuff but like after you walked on floor barefoot your feet would be black on bottom) but for both issues I just sprayed room with lysol and fabreeze and wore shoes inside-lol it was no big deal considering everything else was nice.

This hotel is hidden. Thank goodness for GPS. But seriously if you are trying to hide from someone, or just trying to hide from life for a bit; I recommend this place. It's in a very private location & you have to have your key with you to get in anywhere so very secure.

The no smoking thing is annoying. Granted this policy is probably more "for show" than actually enforced. But none the less, I don't like the no smoking thing bc most smokers already make it a point to be away from everyone. It just seems like it's an over reaching policy.

Its afforable and a great location. I like how the rooms are set up and have a small kitchen area. Its pretty comfy and not a lot of noise.

Some of the plug ins(outlets) and tv did not work at the time(s) of my stay, but that didnt bother me.

Parking lot was accessible, and well lit. Check-in was quick and simple. Room was clean.

The shower was clean, but had a large (10") patch of peeling "coating". Soap dish in shower looked like someone sprayed white paint over the wall mounted dish. Granola bar and chocolate muffin is not really breakfast.

Everything was fine

I arrived to get checked in, but the laundry lady was there to check me in and she didn't give me no paperwork gave me a key but no room number it so many ppl in line waiting in her because she didn't know what to do. So I got no receipt or nothing

The room was large, clean, and comfortable, in a great location, and priced well.

The walls were very thin, I could hear the people in the next room talking all night.

I loved the pool and vending. The staff are all 😇 Angels. So I was in heaven with the ESA TEAM AROUND HERE!

The breakfast sucked. Definitely needs to be improved ASAP.

Good location, clean and knowledgeable staff that corrected a horrible situation.

Toilet didn’t work, shower walls were grimy, stains on walls, AC that kicked on and off all night long and bare bones breakfast items.

Over all it was a good stay would stay here again

No coffee available in lobby and no breakfast